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McDonald's

3.7
(847 reviews)

Business Details

665 Long Beach Rd, Long Beach, NY
11561, United States
(516) 432-6442
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
665 Long Beach Rd, Long Beach, NY
11561, United States

Hours

Reviews

3.7
847 reviews
5 stars
397
4 stars
148
3 stars
122
2 stars
48
1 star
132

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, particularly during night shifts, with complaints about long wait times, rude staff, and incorrect orders.

Food Quality

While some customers enjoyed the food, many others experienced issues with cold or poorly prepared items, leading to dissatisfaction.

Cleanliness

The cleanliness of the establishment was frequently criticized, with reports of unsanitary conditions in both the dining area and restrooms.

Management Concerns

Several reviews highlighted issues with management, including unprofessional behavior and a lack of responsiveness to customer complaints.

Positive Staff Interactions

Despite the negative feedback, some customers praised individual staff members for their friendliness and helpfulness.
  • EC
    Enrique Cisneros
    4 days ago
    1.0
    Terrible waiting 30 minutes in the drive-thru and the line don't move.
  • JH
    John Humburg
    Jan 6, 2026
    1.0
    Overnight crew during weekdays are unusually nasty. Not to mention the drive through is always backed up, despite being overcharged and not saying a word about it, as I try to figure out my apple pay I am asked "What are you looking at?". It's okay, Oceanside's location is cleaner, friendlier, faster, and better managed. 24 hour convenience doesn't override service, no point in driving out of your way to be treated like garbage.
  • VG
    Vinnie Griski
    Jan 2, 2026
    3.0
    I always have problems getting my order via app and drive thru
  • DZ
    Dennison Marzocco (ZOCCO)
    Dec 4, 2025
    2.0
    Excruciatingly slow drive through at night. Had this experience more than once so it’s not a fluke.
  • MM
    Maor Minch
    Dec 3, 2025
    4.0
    Love eating at this establishment and dealing with the employees. Down fall is they allow kids to hangout there and have been made to feel uncomfortable at the eating establishment. I believe kids shouldn’t be hanging out screaming at a place of business. I stay away from the establishment during the weekends. Usually quiet during week morning to afternoon and is peaceful setting. Again the management and employees are beyond kind and welcoming

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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