CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Lockport is here with warmth and welcome. Panera Bread. Food as it should be.
Many customers reported a decline in food quality, with issues such as missing ingredients, poorly made items, and inconsistent portion sizes.
Service Issues
Customers frequently mentioned slow service, incorrect orders, and difficulty in reaching staff for assistance.
Cleanliness
Several reviews highlighted concerns about the cleanliness of the dining area, with reports of dirty tables and floors.
Pricing Concerns
Many customers felt that the prices were too high for the quality and quantity of food received.
Positive Staff Interactions
Despite the issues, some customers praised specific staff members for their exceptional service and friendliness.
EC
Elizabeth Cheasty
1 day ago
5.0
Manger on Sunday was very helpful with our order !!! Making it right. He made everything right!!! Thank you!!!
TA
Thomas Ayers
3 days ago
1.0
The BLT sandwich which they charged $10.19 which had $.35 of lettuce which was the largest ingredient. Would you eat this? Terrible. I’ve seen bigger tomatoes in my garage disposal!😡
RD
Rachel D
Dec 22, 2025
1.0
Since when is this an acceptable half a sandwich?
Lockport location continues to go downhill with no apparent training for assembly or quality checks as they thought this was acceptable. $11.75 for a You Pick 2 to get this. Wow.
BS
brittany sparks
Dec 16, 2025
1.0
QUALITY CHANGED IN THE LAST 6 MONTHS!
I have been obsessed with Panera since moving to Lockport and visiting this location. This is where I chose to go for both Mother's Day and my birthday because it was so good and consistent. Tonight changed that. My husband picked up the pickup order and thankfully checked the bag, because my child's half sandwich was missing. They did make the missing half caprese (however it was sloppy and bare).
THERE IS A PIECE OF STEAK ON MY VEGETARIAN CAPRESE, I AM VEGETARIAN. Half of my sandwich on the expected ciabatta roll, and the other half is on focaccia?? My caprese was ALSO missing added toppings (red onion), and is sloppy and bare (despite ordering extra aioli).
My husband got the cheese steak which had a laughable amount of onion and peppers.
The 2 sides of sauce that we ordered were missing completely.
AK
Andrew Kowalyk
Nov 23, 2025
1.0
Toasted frontage chicken sandwich. Terribly made.... missing the most important part....the damn chicken. I think im done with panera bread, its not what it used to be. Not sure if its the company cutting back on ingredients or the employees who dont care.
No, Panera Bread Lockport does not accept reservations.
What are the opening hours for Panera Bread Lockport?
Panera Bread Lockport is open Monday to Friday from 7:00 AM to 9:00 PM, and Saturday to Sunday from 7:00 AM to 8:00 PM.
What meals are served at Panera Bread Lockport?
Panera Bread Lockport serves breakfast, lunch, brunch, and dinner.
Can I order food online from Panera Bread Lockport?
Yes, you can order online for rapid pick-up or delivery through their website or app.
Does Panera Bread Lockport offer delivery and pick-up services?
Yes, Panera Bread Lockport offers both delivery and pick-up services, but does not have a drive-thru or curbside pickup option.
What types of payment does Panera Bread Lockport accept?
They accept American Express, Cash, Discover, MasterCard, and Visa.
What kind of food specialties can I find at Panera Bread Lockport?
You can enjoy specialties like You Pick Two, Power Menu items, hand-tossed salads, freshly-baked artisan and specialty breads, flatbread sandwiches, soup in a breadbowl, and vegetarian broth bowls.
What nearby places can I visit before or after dining at Panera Bread Lockport?
You can visit nearby places like Zoom Tan for tanning and skin care, Nail Style & Spa for beauty treatments, and Atlas Barber Co. for barber services.
Are there convenient spots near Panera Bread Lockport for office or business needs?
Yes, nearby you can find OfficeMax for equipment and IT services, as well as Allstate Insurance agents for insurance needs.
What fast food or sandwich options are near Panera Bread Lockport?
Nearby you can find Jersey Mike's Subs and Popeyes® Louisiana Kitchen for additional fast food and sandwich choices.