Panera Bread

4.1
760 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Lockport is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
5744 South Transit Road, Lockport, NY
14094, United States

Hours

Reviews

4.1
760 reviews
5 stars
415
4 stars
174
3 stars
77
2 stars
35
1 star
59

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently reported issues with food quality, including stale items, incorrect orders, and unsatisfactory portion sizes.

Service Issues

Many reviews highlighted slow service, long wait times, and problems with order accuracy, leading to customer frustration.

Cleanliness

Several customers noted that the dining area was often dirty, with unclean tables and floors.

Pricing Concerns

Numerous reviews mentioned that prices were high relative to the quality and quantity of food received.

Positive Staff Interactions

Despite the negative feedback, some customers praised specific staff members for their exceptional service and friendliness.
  • DD
    Dan
    Nov 7, 2025
    5.0
    Every time I visit Panera Bread, I feel an inviting warmth that goes beyond just the food. One of my favorite spots is right by the fireplace—especially on chilly days, it feels like a little sanctuary. Sitting there with a warm cup of coffee and fresh bread is the perfect way to unwind and reset. The friendly staff always makes me feel welcome, and the cozy atmosphere, enhanced by that flickering fireplace, turns a simple meal into a comforting experience that keeps me coming back. It truly feels like a home away from home.
  • AM
    Anthony misita
    Nov 6, 2025
    5.0
    Great
  • BH
    Bridget Henderson
    Oct 17, 2025
    1.0
    They took down my original review - that’s really tacky. This is the cheapest, corporatized crap food. Their pasty tasted old. Their coffee tasted like garbage. The atmosphere is that of a funeral home. Their prices are INSANE.
  • KG
    Katherine Gil
    Sep 19, 2025
    1.0
    Ordered the green goddess’s salad and the tomatoes were wilted the lettuce was wilted and the chicken was frozen. Got a Side of fresh fruit and the fruit was old and mushy with a puddle of juice at the bottom. Ordered a carme frappe and there was no coffee only sugar and whipped cream
  • SC
    Sarah C
    Aug 15, 2025
    3.0
    You owe me a cup of soup where’s the rest of it. For as expensive as this place is. Full the cup up all the way please.

Frequently Asked Questions About Panera Bread

Does Panera Bread Lockport accept reservations?

No, Panera Bread Lockport does not accept reservations.

What are the opening hours for Panera Bread Lockport?

Panera Bread Lockport is open Monday to Friday from 7:00 AM to 9:00 PM, and Saturday to Sunday from 7:00 AM to 8:00 PM.