Brand Certified
Five Guys
4.3(716 reviews)
Certified by Five Guys • Feb 22, 2026
Business Details
5716 S Transit Rd., Lockport, NY
14094, United States
Certified by Five Guys • Feb 22, 2026
(716) 433-3254
Certified by Five Guys • Feb 22, 2026
https://restaurants.fiveguys.com/5716-s-transit-rd
Certified by Five Guys • Feb 22, 2026
About
Certified by Five Guys • Feb 22, 2026
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 5716 S Transit Rd. in Lockport is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Certified by Five Guys • Feb 22, 2026
Hours
Certified by Five Guys • Feb 22, 2026
Reviews
4.3
716 reviews
5 stars
449
4 stars
161
3 stars
47
2 stars
23
1 star
36
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally praised the burgers and fries for being delicious and fresh, though some noted issues with overcooked or soggy fries.
Service Issues
Several reviews highlighted problems with incorrect orders and slow service, with some customers expressing frustration over repeated mistakes.
Cleanliness
Feedback was mixed regarding cleanliness; while some noted clean tables and bathrooms, others reported dirty dining areas and unkempt conditions.
Pricing
Many customers felt the prices were high for the food offered, with several comments indicating that the cost did not match the quality or portion sizes.
Atmosphere
The atmosphere received mixed reviews, with some enjoying the diner-like vibe while others found it too loud or uncomfortable.
- JLJo-Ann Hem LeeJan 4, 20264.0Burger was very good and the peanuts were fun to eat... Tables were not all clean and appeared somewhat disheveled
- CSCraig ShermanJan 1, 20265.0Quality food and service at this location.
- AMAndrew MayerDec 12, 20255.0The atmosphere reminds me of 60s diner
- MLmike luczakDec 9, 20255.0Fresh food cooked right infront of you
- MCMr. Niagara CountyNov 22, 20255.0Great food and outstanding customer service. 10 out of 10 highly recommend. Its everything you want in a burger trust that.
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
How many restaurants does Five Guys have?
As of January 2026, we have more than 1,900 locations in over 24 countries!
Does Five Guys offer delivery?
Most North American locations offer delivery. The best way to find out if the location nearest to you offers delivery is to visit our website or download the app.
Additionally, we work with all major third-party delivery companies in the U.S., including DoorDash and Uber, so feel free to search for Five Guys through their platforms!
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Why does Five Guys have peanuts for free?
Serving peanuts for free began as a way for people to pass the time while they waited for us to cook up their meals (way back in the day, before smartphones). It was such a hit, and has become such a Five Guys tradition, that we keep our stores stocked with peanuts to this day.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Why is Five Guys switching from a fry cup to a fry bag?
We are switching to fry bags to ensure your fries stay fresher and as part of our larger commitment to the environment. The bags allow air to circulate better, so fries stay fresh during delivery and takeout. Same portions, same great fries – just smarter packaging that’s also better for the environment.
Does Five Guys at 5716 S Transit Rd. in Lockport accept reservations?
No, Five Guys does not accept reservations at this location.
What are the operating hours for Five Guys Lockport?
Five Guys Lockport is open daily from 11:00 AM to 10:00 PM.
Does Five Guys Lockport offer delivery services?
Yes, delivery is available daily from 11:00 AM to 9:30 PM through their online ordering platform.
Can I customize my burger or milkshake at Five Guys Lockport?
Absolutely! You can choose from more than 250,000 burger combinations and over 1,000 milkshake options.
What payment methods are accepted at Five Guys Lockport?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Is there outdoor seating available at Five Guys Lockport?
Yes, there is outdoor seating available for customers.
Are children welcome and accommodated at Five Guys Lockport?
Yes, Five Guys welcomes children and has high chairs available.
What are some nearby shopping centers or stores close to Five Guys Lockport?
Nearby you can find Home Depot Plaza, Visionworks, Empire Visionworks, T-Mobile, GameStop, and PetSmart which you can visit before or after your meal.
Where can I find other dining options near Five Guys Lockport?
Nearby dining options include Burger King, Wendy's, Dunkin' Donuts, Denny's, and Kalamata Family Restaurant for a variety of meals in the area.
How can the nearby transit or shopping centers assist me when visiting Five Guys Lockport?
Nearby locations like Home Depot Plaza and surrounding retail stores provide easy landmarks and destinations for navigation and shopping trips combined with your visit to Five Guys.
Brand Certified Facts from Five Guys
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Certified February 22, 2026Yext Knowledge Graph
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