Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers frequently reported extremely slow service, with long wait times for food orders.
Food Quality
There were numerous complaints about food quality, including cold items, incorrect orders, and poor preparation.
Customer Service
Many reviews highlighted rude or unprofessional staff behavior, contributing to a negative dining experience.
Cleanliness
Several customers noted that the restaurant appeared dirty and in disrepair, affecting their overall impression.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members and enjoyed certain menu items like the Frosty and chili.
JH
John Holliday
Feb 4, 2026
2.0
Extremely slow, quality lacking. This is a bad Wendy's.
JW
Joey Wilk
Jan 27, 2026
3.0
Ordered spicy nuggets but got regular nuggets
AA
Ahmed Al-Akki
Jan 18, 2026
5.0
We passed by this Wendy’s and ordered takeout for lunch. The service was quick and efficient. My wife and I love the Chocolate Frosty here.
LG
Larry Goldberg
Jan 8, 2026
4.0
We love their chili!
TD
Tara Davis
Jan 4, 2026
1.0
Waited over 40 minutes for a meal. Watched multiple people who ordered 20 minutes after us receive their meal. When the food was received it was cold. Completely unacceptable
What are the drive-through hours at Wendy's in Liverpool, NY?
The drive-through is open Monday to Wednesday and Sunday from 9:00 AM to 1:00 AM, and Thursday to Saturday from 9:00 AM to 2:00 AM.
Does this Wendy's location serve breakfast?
Yes, this Wendy's in Liverpool, NY serves breakfast with combos, sandwiches, coffee, and sides available.
Can I order Wendy's for delivery or takeout from this location?
Yes, Wendy's offers both delivery and takeout. You can order online via order.wendys.com or the Wendy's mobile app.
What payment methods are accepted at this Wendy's?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
How can I provide feedback or contact the Wendy's at 7925 Oswego Rd?
You can provide feedback via Wendy's Customer Care on their Contact page or by calling 888-624-8140. To reach the Wendy's directly, call (315) 622-2231.
Where can I find the menu and nutrition information for this Wendy's?
Visit the Wendy's menu website or mobile app for menu prices and nutrition details. Nutrition info posters are also available in the restaurant.
Is this Wendy's location currently hiring?
To check for job openings, visit Wendy's Careers page and search for Liverpool, NY. Job availability is updated frequently.
What nearby places can I visit around Wendy's at 7925 Oswego Rd?
Nearby places include Little Caesars Pizza for more food options, Liverpool Veterinary Hospital if you have pets, and Northside Church for community events.
How can knowing nearby places like Little Caesars and Subway help when visiting Wendy's?
If you have companions with different tastes, you can visit Little Caesars or Subway nearby. It's convenient to collect different foods close to Wendy's.
Are there health and wellness services near this Wendy's location?
Yes, nearby there are Christiana Chiropractic Office and Seneca Chiropractic and Family for chiropractic care, and Mrs. Walker for counseling and mental health services.
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