Wendy's

3.8
808 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
7925 Oswego Rd, Liverpool, NY
13090, United States

Hours

Reviews

3.8
808 reviews
5 stars
329
4 stars
219
3 stars
116
2 stars
44
1 star
100

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported long wait times, often exceeding 20 minutes, with some experiencing delays of over an hour.

Food Quality

Feedback on food quality was mixed; while some enjoyed their meals, others received cold or poorly prepared items.

Customer Service

Numerous reviews highlighted poor customer service, with staff being described as rude or inattentive.

Cleanliness

Several customers noted that the restaurant appeared dirty and in need of maintenance.

Management Issues

There were complaints about management's attitude and handling of staff, contributing to a negative dining experience.
  • LG
    Larry Goldberg
    4 days ago
    4.0
    We love their chili!
  • MS
    michael stevens
    Jan 4, 2026
    3.0
    Just okay. Nothing special
  • TD
    Tara Davis
    Jan 4, 2026
    1.0
    Waited over 40 minutes for a meal. Watched multiple people who ordered 20 minutes after us receive their meal. When the food was received it was cold. Completely unacceptable
  • MB
    Max Blueher
    Dec 7, 2025
    1.0
    Ordered two #4's and a #2. The whole drive thru experience start to finish took close to 30 minutes. I had to wait for one of my #4's. After waiting, I didn't receive the correct burger, drink and no fries for my #2 combo. Actually a circus
  • LS
    Lt Dark Savag3
    Oct 15, 2025
    5.0
    Always Hot Food evening in the late evenings. Fries perfectly salted. I enjoy Wendy's quite a bit. Their chocolate frostys are amazing. But nothing beats they Baconator got a get light sauce because it's so messy but so good even with light sauce. That's always my go to meal. The biggie bag deals are amazing to if I had to go with one of those it's the Bacon Double Stack.

Frequently Asked Questions About Wendy's

Is Seneca Mall - Clay Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-through hours at Wendy's in Liverpool, NY?

The drive-through is open Monday to Wednesday and Sunday from 9:00 AM to 1:00 AM, and Thursday to Saturday from 9:00 AM to 2:00 AM.