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Wendy's

3.8
(812 reviews)

Business Details

7925 Oswego Rd, Liverpool, NY
13090, United States
(315) 622-2231

About

Fast Food RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
7925 Oswego Rd, Liverpool, NY
13090, United States

Hours

Reviews

3.8
812 reviews
5 stars
330
4 stars
219
3 stars
117
2 stars
45
1 star
101

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely slow service, with long wait times for food orders.

Food Quality

There were numerous complaints about food quality, including cold items, incorrect orders, and poor preparation.

Customer Service

Many reviews highlighted rude or unprofessional staff behavior, contributing to a negative dining experience.

Cleanliness

Several customers noted that the restaurant appeared dirty and in disrepair, affecting their overall impression.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members and enjoyed certain menu items like the Frosty and chili.
  • JH
    John Holliday
    Feb 4, 2026
    2.0
    Extremely slow, quality lacking. This is a bad Wendy's.
  • JW
    Joey Wilk
    Jan 27, 2026
    3.0
    Ordered spicy nuggets but got regular nuggets
  • AA
    Ahmed Al-Akki
    Jan 18, 2026
    5.0
    We passed by this Wendy’s and ordered takeout for lunch. The service was quick and efficient. My wife and I love the Chocolate Frosty here.
  • LG
    Larry Goldberg
    Jan 8, 2026
    4.0
    We love their chili!
  • TD
    Tara Davis
    Jan 4, 2026
    1.0
    Waited over 40 minutes for a meal. Watched multiple people who ordered 20 minutes after us receive their meal. When the food was received it was cold. Completely unacceptable

Frequently Asked Questions About Wendy's

What are the drive-through hours at Wendy's in Liverpool, NY?

The drive-through is open Monday to Wednesday and Sunday from 9:00 AM to 1:00 AM, and Thursday to Saturday from 9:00 AM to 2:00 AM.

Does this Wendy's location serve breakfast?

Yes, this Wendy's in Liverpool, NY serves breakfast with combos, sandwiches, coffee, and sides available.

Brand Certified Facts from Wendy's

This information is certified by Wendy's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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