Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.8
802 reviews
5 stars
329
4 stars
214
3 stars
116
2 stars
44
1 star
99
What are people saying?
AI-generated from recent customer reviews
Food Quality
Mixed reviews on food quality; some enjoyed the burgers and frostys, while others reported cold, overcooked, or poorly prepared items.
Customer Service
Customer service experiences varied widely; some praised friendly staff, while many reported rudeness, lack of urgency, and poor communication.
Wait Times
Long wait times were frequently mentioned, with many customers experiencing delays of 20 minutes or more, especially during peak hours.
Cleanliness
Concerns about cleanliness were noted, with reports of dirty dining areas and unsanitary conditions.
Staff Attitude
Staff attitude was often criticized, with reports of employees being rude, unprofessional, or indifferent to customer needs.
- LSLt Dark Savag3Oct 15, 20255.0Always Hot Food evening in the late evenings. Fries perfectly salted. I enjoy Wendy's quite a bit. Their chocolate frostys are amazing. But nothing beats they Baconator got a get light sauce because it's so messy but so good even with light sauce. That's always my go to meal. The biggie bag deals are amazing to if I had to go with one of those it's the Bacon Double Stack.
- MMMarjorie MarksOct 8, 20251.0Just got there chicken honey biscuit couldn't chew chicken so much grizzle.got there breakfast potatoes had to throw them out old old pieces of grease on them. Its an old wendys use to be very good. They just got thru remodeling but that has nothing to do with food.
- JCJustin CanaleOct 5, 20255.0This might be the best Wendy’s to ever do it. They consistently provide excellent customer service and the most fire food. You never wait more than 5 mins. I came late night tonight and they were out of most things (understandably) and they hooked it up with what they did have to make my experience unforgettable. At 2 AM, management is happy to serve you and provides a quality customer experience. I’ll continue to frequent this Wendy’s whenever I get the chance. The whole staff deserves a raise. God bless
- KKkmc401Sep 25, 20253.0Nice job on the remodel.... Now can we fix the enormous potholes in the drive through lane!?
- JMJames MattisSep 13, 20255.0Store is under construction so food took longer than usual. However manager came out and apologized and explained in a professional manner. Was very impressed with her level of customer service.
Frequently Asked Questions About Wendy's
Is Seneca Mall - Clay Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Liverpool, NY?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Liverpool, NY into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (315) 622-2231.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Seneca Mall - Clay Wendy’s serve breakfast?
Yes, this Wendy’s location in Liverpool, NY serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours at Wendy's in Liverpool, NY?
The drive-through is open Monday to Wednesday and Sunday from 9:00 AM to 1:00 AM, and Thursday to Saturday from 9:00 AM to 2:00 AM.
Does this Wendy's location serve breakfast?
Yes, this Wendy's in Liverpool, NY serves breakfast with combos, sandwiches, coffee, and sides available.
Can I order Wendy's for delivery or takeout from this location?
Yes, Wendy's offers both delivery and takeout. You can order online via order.wendys.com or the Wendy's mobile app.
What payment methods are accepted at this Wendy's?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
How can I provide feedback or contact the Wendy's at 7925 Oswego Rd?
You can provide feedback via Wendy's Customer Care on their Contact page or by calling 888-624-8140. To reach the Wendy's directly, call (315) 622-2231.
Where can I find the menu and nutrition information for this Wendy's?
Visit the Wendy's menu website or mobile app for menu prices and nutrition details. Nutrition info posters are also available in the restaurant.
Is this Wendy's location currently hiring?
To check for job openings, visit Wendy's Careers page and search for Liverpool, NY. Job availability is updated frequently.
What nearby places can I visit around Wendy's at 7925 Oswego Rd?
Nearby places include Little Caesars Pizza for more food options, Liverpool Veterinary Hospital if you have pets, and Northside Church for community events.
How can knowing nearby places like Little Caesars and Subway help when visiting Wendy's?
If you have companions with different tastes, you can visit Little Caesars or Subway nearby. It's convenient to collect different foods close to Wendy's.
Are there health and wellness services near this Wendy's location?
Yes, nearby there are Christiana Chiropractic Office and Seneca Chiropractic and Family for chiropractic care, and Mrs. Walker for counseling and mental health services.