Order Accuracy
Many customers reported issues with incorrect orders, missing items, and poor attention to special requests.
Service Speed
Numerous reviews highlighted slow service, particularly in the drive-thru, with long wait times reported consistently.
Food Quality
Feedback varied on food quality, with some praising it while others complained about cold, poorly made, or missing ingredients.
Customer Service
While some employees received praise for their friendliness and helpfulness, others were criticized for being rude or inattentive.
Cleanliness
Several customers noted that the restaurant was dirty, with unclean dining areas and food prep spaces.