Panera Bread

4.3
1108 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Liverpool is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
3815 State Route 31, Liverpool, NY
13090, United States

Hours

Reviews

4.3
1,108 reviews
5 stars
657
4 stars
254
3 stars
100
2 stars
36
1 star
61

What are people saying?

AI-generated from recent customer reviews

Food Quality

While many customers enjoy the food, there are complaints about portion sizes and missing ingredients.

Pricing

Customers frequently mention that the prices are high for the portion sizes, leading to feelings of being overcharged.

Service Issues

Service quality is inconsistent, with some staff being friendly while others are reported as rude or inattentive.

Cleanliness

Several reviews indicate cleanliness issues in the dining area and restrooms, affecting the overall experience.

Customer Experience

Overall, customers appreciate the atmosphere and quick service, but there are concerns about the automated ordering process detracting from personal service.
  • BB
    Bryant Buchanan (Buck)
    3 days ago
    4.0
    Not a fan of chains but my kids drag me there. The food is good, but dull. Since it's made to not offend anyone, thus mass "appeal," it lacks interest/soul; simply put, its uninspiring. But they do a good job with what they do and they have nailed consistency. I've been to two locations recently and both had the same big problem with staffing. In both cases the dining areas were a mess with tables bad and the floor awful, looked like a school cafeteria floor after a food fight. Clearly, in both cases, they were missing that key employee at that moment. We get it, people call in sick. If I were the manager, I'd be out there with a sweeper, setting a good example and cleaning the floors.
  • JR
    jack rizk
    5 days ago
    5.0
    Love it
  • SB
    shannan Bennett
    Nov 15, 2025
    2.0
    Came in to order. Half the food we were going to get was marked out of stock. So we ordered other options. Got all the way home. Go to eat my sandwich (paid for extra cheese, extra basil and extra sauce and this is what I got. Pretty disappointed with how our food came.
  • AS
    Alyssa Santiago
    Nov 4, 2025
    5.0
    Girl at the front provided 100% top customer service. Welcoming and modern atmosphere. Great experience
  • DR
    Daniel Roman
    Nov 3, 2025
    3.0
    This place is really expensive.

Frequently Asked Questions About Panera Bread

Does Panera Bread in Liverpool accept reservations?

Panera Bread in Liverpool does not accept reservations.

What are the operating hours for delivery at Panera Bread Liverpool?

Panera Bread Liverpool offers delivery from 6:00 AM to 9:00 PM Monday through Saturday, and from 7:00 AM to 9:00 PM on Sundays.