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From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Liverpool is here with warmth and welcome. Panera Bread. Food as it should be.
While many customers enjoy the food, there are complaints about portion sizes and missing ingredients.
Pricing
Customers frequently mention that the prices are high for the portion sizes, leading to feelings of being overcharged.
Service Issues
Service quality is inconsistent, with some staff being friendly while others are reported as rude or inattentive.
Cleanliness
Several reviews indicate cleanliness issues in the dining area and restrooms, affecting the overall experience.
Customer Experience
Overall, customers appreciate the atmosphere and quick service, but there are concerns about the automated ordering process detracting from personal service.
BB
Bryant Buchanan (Buck)
3 days ago
4.0
Not a fan of chains but my kids drag me there. The food is good, but dull. Since it's made to not offend anyone, thus mass "appeal," it lacks interest/soul; simply put, its uninspiring. But they do a good job with what they do and they have nailed consistency. I've been to two locations recently and both had the same big problem with staffing. In both cases the dining areas were a mess with tables bad and the floor awful, looked like a school cafeteria floor after a food fight. Clearly, in both cases, they were missing that key employee at that moment. We get it, people call in sick. If I were the manager, I'd be out there with a sweeper, setting a good example and cleaning the floors.
JR
jack rizk
5 days ago
5.0
Love it
SB
shannan Bennett
Nov 15, 2025
2.0
Came in to order. Half the food we were going to get was marked out of stock. So we ordered other options. Got all the way home. Go to eat my sandwich (paid for extra cheese, extra basil and extra sauce and this is what I got. Pretty disappointed with how our food came.
AS
Alyssa Santiago
Nov 4, 2025
5.0
Girl at the front provided 100% top customer service. Welcoming and modern atmosphere. Great experience
Does Panera Bread in Liverpool accept reservations?
Panera Bread in Liverpool does not accept reservations.
What are the operating hours for delivery at Panera Bread Liverpool?
Panera Bread Liverpool offers delivery from 6:00 AM to 9:00 PM Monday through Saturday, and from 7:00 AM to 9:00 PM on Sundays.
What services are available at Panera Bread Liverpool?
Panera Bread Liverpool offers pick up, drive-thru, and dine-in services.
What types of meals does Panera Bread Liverpool serve?
Panera Bread Liverpool serves breakfast, lunch, brunch, and dinner.
What payment methods are accepted at Panera Bread Liverpool?
They accept American Express, cash, Discover, MasterCard, and Visa.
Can customers order online from Panera Bread Liverpool?
Yes, customers can order online using Panera Bread's app or website for delivery or rapid pick-up.
Does Panera Bread Liverpool have a drive-thru?
Yes, Panera Bread Liverpool has a drive-thru service available.
What is the address and contact number for Panera Bread Liverpool?
Panera Bread Liverpool is located at 3815 State Route 31, Liverpool, NY 13090. The phone number is +1 315-652-8538.
What nearby dining options are available around Panera Bread Liverpool?
Nearby dining options include KFC, A&W Restaurant, McDonald's, Friendly's, and MrBeast Burger—all within convenient distance for customers looking for variety before or after visiting Panera Bread.
Are there any nearby shopping centers or services customers can visit near Panera Bread Liverpool?
Yes, customers can visit nearby stores like Old Navy, Kohl's, Bath & Body Works, The Home Depot, GameStop, and services like Verizon and PetSmart Dog Training close to Panera Bread.
What nearby personal care services can customers find near Panera Bread Liverpool?
Nearby personal care services include Sola Salon Studios, Sport Clips Haircuts of Liverpool - Cor Center, Massage Envy - Clay/Baldwinsville, Sally Beauty, Famous Nails, and Empire Visionworks for hair, spa, and eyewear needs.