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McDonald's

3.6
(1257 reviews)

Business Details

7505 Oswego Road, Liverpool, NY
13089, United States
(315) 622-5883
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
7505 Oswego Road, Liverpool, NY
13089, United States

Hours

Reviews

3.6
1,257 reviews
5 stars
450
4 stars
288
3 stars
234
2 stars
89
1 star
196

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service, with some experiencing friendly and quick service while others faced rudeness and long wait times.

Food Quality

There were numerous complaints about food quality, including cold items, incorrect orders, and overall dissatisfaction with the taste.

Cleanliness

Several reviews mentioned cleanliness issues, particularly in the dining area and bathrooms, affecting the overall dining experience.

Operational Issues

Customers noted problems with order accuracy, broken machines, and misleading hours of operation, leading to frustration.

Positive Experiences

Despite the negative feedback, some customers had positive experiences, praising the staff and the freshness of the food during their visits.
  • JR
    Jasmine Rigdon
    Feb 10, 2026
    1.0
    Horrible service waited about 30 min just while other got there orders first that came in last
  • RR
    Robert Zuti-Lewis (Robby)
    Jan 22, 2026
    5.0
    About what you would expect for a McD.
  • JM
    Jim Mascara
    Jan 16, 2026
    1.0
    Can't make a simple hamburger consistently. 3rd time that I've gotten a burger with something wrong. This time there were no onions and only 1 pickle slice. It seems like the additional salary only made quality worse.
  • DK
    Dhaval Kotak
    Jan 2, 2026
    5.0
    Absolutely awesome experience!! Will definitely visit again
  • JD
    Jess Dickinson
    Dec 23, 2025
    1.0
    Close at 12 I got there 11:35 pulling in the parking lot bigger man says we’re closed pull around the cashier ducks down as if she was hiding just absurd

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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