Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted consistently rude and unhelpful staff, with many customers feeling disrespected and ignored during their visits.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and food not being prepared as requested.
Speed of Service
Customers frequently complained about long wait times both in the drive-thru and inside the restaurant, often exceeding 15 minutes.
Food Quality
Several reviews mentioned cold or poorly prepared food, with complaints about items being stale or overcooked.
Cleanliness
Multiple customers noted unsanitary conditions in the restaurant, including dirty tables and bathrooms.
JM
Jaxon Murray
4 days ago
1.0
Paid 20 minutes ago and they haven’t even started making the food.
NH
Nawaz Hashmi
Feb 25, 2026
1.0
I don't know how McDonald's hires such rude people, these people don't have the manners to talk to customers
JB
john brewer
Feb 20, 2026
5.0
Awesome lil dig. I’m pretty picky about quick fast food stops…. AMAZING CASHIERS (literally took my phone and downloaded/took care of all situation (yes, I’m not tech savvy) of order even during after hours. Spent some time at store, was blown away at sanitation practices. If I could give more stars I would.
JD
Jane Dough
Feb 15, 2026
1.0
We waited over 10 minutes at the counter just to get our order taken. Then when we finally did the cashier informs us that she can't take that form of payment only a manager can. I waited another 20 minutes for a manager mind us this was at 7:30 pm in the evening while a long line of customers formed behind me. He finally came and very rudely took my payment only to disappear again. I don't recommend this place to anyone unless you want to be disappointed and disrespected. I worked at a McDonald's as my very first job and I know this type of behavior would've never been tolerated or acceptable back in my day. Where's all the respect gone for the customer?
AA
Anthony
Feb 1, 2026
3.0
I ordered a few simple things, burger, mc flurry, small soda, and small fries. I got my food exceptionally fast, but, I didn't get two things, a spoon for my Mcflurry, and my small soda cup. Simple things McDonald's. I didn't get my simple things. This location didn't even except cash so one of my very nice friends payed for me. And while waiting on my small soda cup, I had to wait at least five minutes. Oh, and one final thing, McDonald's is completely aware of these problems, but doesn't do anything about them.
What are the operating hours for McDonald's in Liverpool, NY?
McDonald's in Liverpool, NY is open 24 hours a day, 7 days a week.
Does this McDonald's location offer drive-thru service?
Yes, this McDonald's location has a drive-thru that operates 24/7.
What delivery options does McDonald's Liverpool provide?
They offer delivery services including curbside pickup, delivery, same day delivery, and no-contact delivery.
How can I order McDonald's delivery online?
You can order delivery online at https://mcdonalds.order.online/business/-5579 or through their app.
Which payment methods are accepted at this McDonald's location?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Is WiFi available at McDonald's Liverpool?
Yes, WiFi is available at this McDonald's location.
Are there any nearby coffee shops close to McDonald's Liverpool?
Yes, nearby coffee shops include Tim Hortons and Dunkin'. You can grab a coffee before or after your meal at McDonald's.
What hotels are near McDonald's Liverpool for travelers?
Nearby hotels include Super 8 Liverpool/Syracuse North Airport, Hampton Inn, and Tru by Hilton Syracuse North Airport Area, convenient for guests seeking a meal during their stay.
Are there other fast food options near McDonald's Liverpool?
Yes, fast food options nearby include Papa John's Pizza, Little Caesars Pizza, Subway, and Krispy Krunchy Chicken, offering a variety of tastes around McDonald's.
Can I use the McDonald's app for mobile ordering and rewards at this location?
Yes, you can use the McDonald's app to place mobile orders and earn MyMcDonald's Rewards points for free food at this location.
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