Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.0
984 reviews
5 stars
290
4 stars
145
3 stars
129
2 stars
74
1 star
346
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted consistently poor customer service, with staff being rude, unhelpful, and often ignoring customers.
Wait Times
Customers frequently reported excessive wait times both in the drive-thru and inside the restaurant, often exceeding 20 minutes.
Food Quality
Many reviews mentioned issues with food quality, including cold or improperly prepared items, and missing orders.
Cleanliness
Several customers noted that the restaurant was dirty and poorly maintained, contributing to a negative dining experience.
Staffing Issues
A recurring theme was the restaurant being understaffed, leading to slow service and frustrated customers.
- BMBonnie Martin4 days ago1.0Not friendly
- CMChris McConnellDec 21, 20252.0Honestly, a 1 is being nice. Have given this place enough chances. The staff are far too often just unbearable and the service horrible. Tonight no different, so I'll take my money elsewhere tonight and in future.
- MMMoises Cartagena (Maverick Mo)Dec 16, 20252.0Where are the workers?! I ordered my breakfast from the Kiosk thinking it’s going to be faster than Dennys across the street. No one is at the front counter taking orders and customers were walking out because of this. The place is a mess and nothing is cleaned. The one star is because the building is warm and the food is “okay”
- JOJake OotDec 4, 20251.0If I could give zero stars I would I have patience but can’t deal with rude people if you hate the job you work at so much quit!!! The date is 12/4/25 the guy working that shift should be fired sorry not sorry!!!!
- MWMeagan warnerDec 4, 20251.0Consistently rude and excessive wait times. I imagine it is a staffing issue, but my experience at this location is painful every time.
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's in Liverpool, NY?
McDonald's in Liverpool, NY is open 24 hours a day, 7 days a week.
Does this McDonald's location offer drive-thru service?
Yes, this McDonald's location has a drive-thru that operates 24/7.
What delivery options does McDonald's Liverpool provide?
They offer delivery services including curbside pickup, delivery, same day delivery, and no-contact delivery.
How can I order McDonald's delivery online?
You can order delivery online at https://mcdonalds.order.online/business/-5579 or through their app.
Which payment methods are accepted at this McDonald's location?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Is WiFi available at McDonald's Liverpool?
Yes, WiFi is available at this McDonald's location.
Are there any nearby coffee shops close to McDonald's Liverpool?
Yes, nearby coffee shops include Tim Hortons and Dunkin'. You can grab a coffee before or after your meal at McDonald's.
What hotels are near McDonald's Liverpool for travelers?
Nearby hotels include Super 8 Liverpool/Syracuse North Airport, Hampton Inn, and Tru by Hilton Syracuse North Airport Area, convenient for guests seeking a meal during their stay.
Are there other fast food options near McDonald's Liverpool?
Yes, fast food options nearby include Papa John's Pizza, Little Caesars Pizza, Subway, and Krispy Krunchy Chicken, offering a variety of tastes around McDonald's.
Can I use the McDonald's app for mobile ordering and rewards at this location?
Yes, you can use the McDonald's app to place mobile orders and earn MyMcDonald's Rewards points for free food at this location.