Drug StoreGeneral StoreConvenience StorePrescription Drugs
Kinney Drugs is a 100% employee-owned regional chain of full-service pharmacies and retail stores. Pharmacy services include: free prescription delivery, immunizations (COVID-19, flu, shingles, and pneumonia), pet prescriptions, medication flavoring, free Medicare Part D plan comparisons, and mobile/online and telephone refills. Retail includes over-the-counter medications, personal care, convenience, beauty, household supplies, pet supplies, apparel, Lottery, and more. Most stores also offer blood pressure readings, photo services, Western Union, bill pay, and money orders. The company offers deals, points, and surprises for its tHRiVe Rewards loyalty program members. Founded in 1903 in Gouverneur, NY, Kinney Drugs now has 95 locations across NY and VT.
I hate leaving bad reviews, but I had to put this out here to save future customers potential headaches.
I picked up an antibiotic for my daughter and ran out of medicine on dose 9 out of 14. When I called the pharmacy to inquire as to why we we didn't have enough medicine, they insisted that I had enough and that I must have mis-measured. I assured them that I had measured meticulously, and the agent made a comment about there being 2 bottles of medicine, and that it should have been enough. I told him I only received ONE bottle, not two, at which point he did some checking and came back on the phone, sheepishly admitting that the second bottle was still there, that they had failed to give me both bottles, and that I would need to come get it. This cost me 45 minutes round trip plus the cost of gas to go do this. When I got there, the employee at the window said there was no such prescription for my child. At this point, I was really irritate and insisted that they go take a second look. A few minutes later he came back with it.
They are very friendly at this location, but clearly disorganized, with employees that are not well trained. I love that they are available after hours, but they need to do better at training their employees so customers don't get misinformation, get shorted on medicine and have to make extra trips due to REPEATED employee errors.
SS
Stacy
Jun 10, 2025
5.0
Everyone here is so friendly! I always feel welcome when coming to shop.
KA
Khaled Abdulhamid
Jun 5, 2025
5.0
everyone is just amazing they're very helpful and friendly especially Yousif, Michael ,...
Sign up for an online account or download the Kinney Drugs mobile app to refill and track prescriptions, sign up for text notifications, and get medication reminders.
How can I schedule a vaccine appointment?
Schedule an appointment online by visiting https://kinneydrugs.com/locations/appointments/
How can I transfer my prescription to Kinney Drugs?
Transfer your prescription through the Kinney Drugs mobile app, by calling the pharmacy, or stop in and talk to a pharmacist. All you need is your current prescription bottle.
What are the operating hours of Kinney Drugs in Liverpool, NY?
Kinney Drugs in Liverpool is open daily from 6:00 AM to midnight. Hours may vary on holidays.
How can I manage my prescriptions at Kinney Drugs?
You can manage your prescriptions by signing up for an online account or downloading the Kinney Drugs mobile app to refill, track prescriptions, and receive medication reminders.
Does Kinney Drugs offer delivery or curbside pickup services?
Yes, Kinney Drugs provides both curbside pickup and free prescription delivery services for customer convenience.
How do I schedule a vaccine appointment at Kinney Drugs?
You can schedule a vaccine appointment online by visiting https://kinneydrugs.com/locations/appointments/.
What types of immunizations are available at Kinney Drugs?
Kinney Drugs offers immunizations including COVID-19, flu, shingles, pneumonia, and several other vaccines like HPV, Tdap, MMR, and more.
What payment methods does Kinney Drugs accept?
Kinney Drugs accepts various payment options including American Express, Android Pay, Apple Pay, cash, check, Discover, Mastercard, and Visa.
Are there language assistance services available at Kinney Drugs?
Yes, Kinney Drugs provides language translation assistance services in English, Spanish, Italian, Chinese, and Russian via phone.
What nearby hotels can I stay at when visiting Kinney Drugs in Liverpool?
Nearby hotels include Staybridge Suites Syracuse (Liverpool), Days Inn by Wyndham Liverpool/Syracuse, Holiday Inn Syracuse-Liverpool-Exit 37, Knights Inn Liverpool, Randolph House Hotel, Wyndham Hotel, Ramada by Wyndham Liverpool/Syracuse, and Rodeway Inn & Suites, ideal for travelers visiting the area.
Are there convenient food options near Kinney Drugs in Liverpool?
Yes, nearby food options include Blimpie, Dunkin' Donuts, KFC, and Taco Bell / KFC, perfect for grabbing a quick meal before or after your visit.
If I need to send money or pay bills, is there a related service near Kinney Drugs?
Yes, Western Union services are available nearby for money transfers and bill payments, which can be convenient alongside your visit to Kinney Drugs.