Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 3810 Route 31 Liverpool in Liverpool is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Most customers praised the burgers and fries for being delicious and fresh, although some noted inconsistencies in taste and preparation.
Service Speed
While many reviews highlighted fast service, several customers experienced long wait times and issues with order accuracy.
Pricing
Customers frequently mentioned that the prices are high, with some feeling that the value does not match the cost.
Cleanliness
The restaurant's cleanliness received positive remarks, although a few customers noted areas that needed attention.
Staff Attitude
The staff was generally described as friendly and helpful, but there were instances of poor service and inattentiveness reported.
AP
Andrew Parish
5 days ago
5.0
Staff are amazing, our family has gluten issues and they are so accommodating, they make everything in a separate station and sanitize the area and make everything separate so there is no cross contamination they were so nice and helpful in this matter. My child asks to go here all the time now because they made their experience so great.
NR
Nicole R
Oct 23, 2025
4.0
Love that the food is always how and fresh!
SD
Stephen Dymus
Oct 15, 2025
5.0
I can't remember a time I had bad food here. This location in particular is always on point with anything I order. The staff is friendly, the place is clean and with prices of fast food why wouldn't you go here instead of McDonald's or BK when this place has real ingredients for their food. Thanks for always making it a good idea to get a real burger and fries.
KB
K Gray (Barney)
Aug 19, 2025
4.0
Very busy. There is a wait time but worth the wait
MW
Mark Williams
Aug 4, 2025
5.0
Burgers are always delicious and the fries . They need to add chili and cheese for the fries. Hint hint.
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Does Five Guys accept reservations?
No, Five Guys does not accept reservations.
What are the operating hours of Five Guys in Liverpool, NY?
Five Guys Liverpool is open daily from 10:30 AM to 10:00 PM.
Does Five Guys offer delivery and pickup services?
Yes, Five Guys offers delivery during their operating hours and in-store pickup services.
Can I customize my burger or milkshake at Five Guys?
Yes! Five Guys offers more than 250,000 ways to customize your burger and over 1,000 milkshake combinations.
What payment options are available at Five Guys Liverpool?
You can pay using American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa at Five Guys Liverpool.
Is Five Guys Liverpool a family-friendly restaurant?
Yes, Five Guys welcomes children and offers a casual dining atmosphere suitable for families.
Are there gluten-free options available at Five Guys?
While buns and some condiments contain gluten, sandwiches can be customized without buns or served as lettuce wraps or bowls for gluten-sensitive customers.
What are some nearby places I can visit before or after dining at Five Guys Liverpool?
Nearby you can visit Starbucks for coffee, Texas Roadhouse for a steakhouse experience, or Panera Bread for a cafe setting, making it convenient to plan your dining and errands.
Is there a Bank of America ATM close to Five Guys Liverpool?
Yes, there is a Bank of America ATM nearby for your convenient banking needs.
Are there other fast food and burger options near Five Guys Liverpool?
Yes, nearby fast food and burger restaurants include McDonald's, MrBeast Burger, and KFC, offering you multiple dining alternatives in the area.