Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Liverpool, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.8
390 reviews
5 stars
174
4 stars
88
3 stars
55
2 stars
28
1 star
45
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service quality are mixed; while some praise the friendly staff, many report long wait times and poor service, especially during busy hours.
Staffing Issues
Several reviews highlight that the location is often understaffed, leading to overwhelmed employees and extended wait times for orders.
Order Accuracy
There are frequent complaints about incorrect orders and items missing from orders, indicating a need for better attention to detail.
Cleanliness and Environment
While some customers appreciate the cleanliness and atmosphere, others have noted issues such as bees inside the building and concerns about staff hygiene.
Management Concerns
Multiple reviews express dissatisfaction with the management, citing a lack of presence during busy times and inadequate handling of customer complaints.
- JSjeff stevens3 days ago2.0I still like the coffee. But not going to spend the $ for it. Too expensive
- KBKrystal BurchardOct 31, 20255.0Fast service and very polite workers. Amber is a sweet heart. Sorry about the big order on Halloween.
- JBJoe BennettOct 2, 20255.0The workers here have typically been short-staffed lately, but are kind and work hard!
- EMErduwon MeroliAug 19, 20251.0The window lady was vary rude all bc I asked for my change and basically threw the food in my hand I asked for ketchup she went to the back was laughing with the manager came back and slammed it in my hand
- MRMaddox RourkeJul 30, 20254.0Highly impressed — great job!
Frequently Asked Questions About Dunkin'
What are the operating hours for this Dunkin' location in Liverpool, NY?
This Dunkin' location is open daily from 4:00 AM to 7:00 PM, except on Saturdays it opens at 4:00 AM and closes at 7:00 PM as usual.
Does this Dunkin' offer delivery and curbside pickup services?
Yes, this Dunkin' offers both delivery and curbside pickup services to customers.
What are the signature drinks available during the holiday season at this Dunkin'?
During the holiday season, you can enjoy the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
What types of meals are served at this Dunkin' location?
This Dunkin' serves breakfast, lunch, and brunch meals.
How can I order ahead or get fast service at this Dunkin'?
You can order ahead using the Dunkin' mobile app for a fast grab and go experience or use the drive-thru at this location.
What specialties can I expect from this Dunkin' location?
Specialties include espresso, coffee, donuts, breakfast sandwiches, and tea.
Is there a drive-thru available at this Dunkin'?
Yes, this Dunkin' location has a drive-thru service available.
Which nearby places can I visit around Dunkin' at 7281 Oswego Rd?
Nearby places include Kid's Dentist, Village Dental Group, Mazzye's Meats (a butcher and deli), Flamingo Bowl bowling alley, and Sharkey's Bar & Grill for dining and entertainment.
How can the nearby Kid's Dentist and Village Dental Group benefit families visiting Dunkin'?
Families visiting Dunkin' can conveniently schedule dental appointments at nearby Kid's Dentist and Village Dental Group, making it easy to combine a dental visit with a coffee or breakfast stop.
What entertainment options are available near this Dunkin' location?
You can enjoy bowling at nearby Flamingo Bowl or have a meal and drinks at Sharkey's Bar & Grill, making it great for social or family outings before or after your Dunkin' visit.