Dunkin'

3.8
395 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Liverpool, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
7281 Oswego Rd, Liverpool, NY
13090, United States

Hours

Reviews

3.8
395 reviews
5 stars
175
4 stars
89
3 stars
56
2 stars
28
1 star
47

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times in the drive-thru, with some experiencing delays of over 30 minutes.

Staff Attitude

While many reviews praised the friendliness and helpfulness of the staff, there were also complaints about rude behavior from some employees.

Order Accuracy

Several customers noted issues with incorrect orders and items missing from their orders, despite some positive experiences with order accuracy.

Cleanliness and Environment

The location was described as clean and well-maintained, but some customers expressed concerns about bees inside the building.

Management Issues

There were multiple mentions of poor management and staffing shortages, leading to overwhelmed employees and unsatisfactory service.
  • RD
    R D
    Jan 3, 2026
    1.0
    Bad food and service
  • SS
    Steven Salmons
    Dec 22, 2025
    3.0
    It's dunkin nothing special
  • JH
    Jeremy Hayes
    Dec 10, 2025
    4.0
    Stopped in drive thru after an appointment and parking lot was plowed amazing. Ordered 6 dollar meal deal and the Bacon, egg and cheese bagel was hot and yummy 😋. Coffee was perfect. The hashbrowns were sinful only problem was they only gave you a few. Employee was fast and friendly also.
  • JS
    jeff stevens
    Nov 21, 2025
    2.0
    I still like the coffee. But not going to spend the $ for it. Too expensive
  • KB
    Krystal Burchard
    Oct 31, 2025
    5.0
    Fast service and very polite workers. Amber is a sweet heart. Sorry about the big order on Halloween.

Frequently Asked Questions About Dunkin'

What are the operating hours for this Dunkin' location in Liverpool, NY?

This Dunkin' location is open daily from 4:00 AM to 7:00 PM, except on Saturdays it opens at 4:00 AM and closes at 7:00 PM as usual.

Does this Dunkin' offer delivery and curbside pickup services?

Yes, this Dunkin' offers both delivery and curbside pickup services to customers.