Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Liverpool, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.8
441 reviews
5 stars
194
4 stars
97
3 stars
60
2 stars
29
1 star
61
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times, especially in the drive-thru, with some experiencing waits of 15-25 minutes.
Customer Service
Mixed reviews on customer service; while some praised friendly staff, others reported rude behavior and lack of attention.
Order Accuracy
Numerous complaints about incorrect orders and issues with food quality, including cold items and wrong items being served.
Cleanliness
Some customers noted cleanliness issues, particularly with tables and food handling practices.
Staffing Issues
Many reviews indicated that the location is often understaffed, contributing to slow service and poor customer experiences.
- MMMeghan McKenneyJan 2, 20261.0Only stop here if you have the extra 20 minutes to wait in the drive thru.
- SPsarah parksNov 19, 20252.0This place is habitually slow. The drive thru line is always backed up and you can sit at the speaker and wait 2-3 minutes per customer ahead of you. I don’t know if it’s a combination of never scheduling enough people or poor process for keeping things moving or maybe both. I travel a lot for work and I’m used to busy Dunkins during rush hour but I never wait this long in even longer lines than what I wait here with shorter times.
- RGRiley GallagherNov 18, 20251.0i just witnessed a girl come up to the counter and complain about her cheese being freezing cold. not to mention she said that this was her second time going up there because of the cheese. they had already remade it for her and clearly didn’t warm it up like she asked. the workers proceeded to tell her that that’s how the cheese is supposed to be. with a nasty attitude. as a frequent customer at dunkin i know that the cheese is in fact not supposed to be cold. it’s actually supposed to be melted onto the egg. this poor girl started to cry and her whole family got up and walked out. it was extremely rude, and horrible customer service. had i been talked to that way by the workers things would’ve went way different.
- YBY BOct 26, 20254.0Great service and food prepared quickly.
- DRDee ReidOct 14, 20255.0My experience was wonderful on my visit 10/14/25. My b'fast egg sandwich was prepared nicely, tasted fresh nd was hot. One employee whose name I 4get was kind 2me after I left out an added cost ingredient for my iced coffee. Albeit, that's good customer service. Of particular note as I was happy to add to my initial, I encountered superior customer friendly service via Monica who was gracious enough to reach for a specific muffin I had eyes on. Thus, it appears all around that customer service here is held in high value. Greatly appreciated.
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' in Liverpool, NY?
Dunkin' in Liverpool, NY is open daily from 4:00 AM to 8:00 PM.
Does Dunkin' Liverpool offer delivery and pickup options?
Yes, Dunkin' Liverpool provides both delivery and curbside pickup services.
Can I order Dunkin' products ahead of time using a mobile app?
Yes, you can order ahead using the Dunkin' mobile app available on both Apple App Store and Google Play Store.
What type of food and drinks does Dunkin' Liverpool serve?
Dunkin' Liverpool serves coffee, espresso, breakfast sandwiches, donuts, tea, and offers breakfast, brunch, lunch, and dinner options including vegetarian choices.
Does this Dunkin' location have a drive-thru?
Yes, this Dunkin' location features a drive-thru for convenient service.
Are there any special holiday drinks available at Dunkin'?
During the holiday season, Dunkin' offers festive drinks like the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Latte, and Berry Sangria Refresher.
What nearby hotels can visitors consider when staying close to Dunkin' Liverpool?
Nearby hotels include Tru by Hilton Syracuse North Airport Area, Hampton Inn, Country Inn & Suites by Radisson, Comfort Inn & Suites, Super 8 by Wyndham Liverpool/Syracuse North Airport, Holiday Inn and Suites Syracuse Airport, and Maplewood Inn.
How can travelers use nearby places to find Dunkin' in Liverpool?
Travelers staying at nearby hotels like Hampton Inn or Super 8 can easily access Dunkin' for coffee and breakfast, making it a convenient stop before heading to Syracuse University or the Syracuse North Airport area.
What dining options are available near Dunkin' Liverpool if I want to explore other cuisines?
Nearby dining options include Krispy Krunchy Chicken for chicken dishes, Little Caesars Pizza and Papa John’s Pizza for pizza, Tim Hortons for coffee, Tully's Good Times for American cuisine and bar experience, and Subway for sandwiches.
Where can I find convenient services near Dunkin' Liverpool for other needs like banking or shopping?
Nearby services include Chase bank for financial needs, Mirabito convenience store for groceries, Apple Spirits, Wine and Liquor Store for beverages, Express Zone tobacco shop, and Alpha Omega Roofing LLC for roofing services.