Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Liverpool, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.6
394 reviews
5 stars
190
4 stars
60
3 stars
34
2 stars
25
1 star
85
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted consistently rude and unprofessional staff, with complaints about incorrect orders and poor customer service.
Food Quality
Customers reported stale and poorly prepared food items, including donuts and bagels, with many stating that their orders were often incorrect.
Management Issues
Frequent mentions of mismanagement, including staff shortages and lack of training, leading to long wait times and inadequate service.
Cleanliness
Several reviews noted unsanitary conditions and a dirty environment, contributing to a negative overall experience.
Inconsistent Experience
While some customers praised friendly staff and quick service, the majority experienced significant issues, indicating a lack of consistency in service quality.
- BMBonnie Martin4 days ago3.0Nothing special
- SRSuria Rahimi6 days ago1.0Everything’s not fresh and taste is not good
- BWBetheny WitherellNov 16, 20251.0The worst Dunkin around. Ordered twice from here by mistake (I live near 3 and the addresses are similar when I order online), the first time I ordered 3 Boston cream and 3 Kreme delight donuts and the kreme delights had absolutely no filling. I was so happy when they swapped out vanilla cream and headlights and replaced them with the kreme delights because I have a sweet tooth and frosting filled donuts really do it for me. The Boston cream had very little filling. The second order being not even 12 hours earlier, my cat passed away and my boyfriend ordered me donuts while I was sleeping and again they looked like absolute garbage with lack of filling, like not even a 1/2 teaspoon, and they tasted stale! No wonder Donuts was dropped from the name, at least at this location. A sweet treat would have been some kind of comfort to me after the loss of my cat and my boyfriend chose YOU and YOU SUCK SO BAD AT BEING A BUSINESS. People are return customers because it’s an experience and creates memories or it’s just great products but you failed. Not only are your prices justifying spending my money at Wegmans for donuts but it’s insulting when I don’t even get a close to quality item.
- LBLanden BuskeNov 16, 20251.0On the headlights, there was only the smallest bit of frosting. With the bacon, the bag wasn't even filled.
- RDR DOct 9, 20251.0Stale bagel
Frequently Asked Questions About Dunkin'
What are the opening hours of Dunkin' in Liverpool, NY?
Dunkin' in Liverpool, NY is open daily from 5:00 AM to 8:00 PM.
What are the delivery hours for Dunkin' at this location?
Delivery is available every day from 5:30 AM to 7:30 PM.
What kind of meals does Dunkin' serve?
Dunkin' serves breakfast, lunch, and brunch meals at this location.
Can I order Dunkin's products online or via a mobile app?
Yes, you can order ahead using the Dunkin' mobile app available on both iOS and Android, or order online through their website for fast grab and go.
Does this Dunkin' location have a drive-thru service?
Yes, this Dunkin' has a drive-thru for convenient ordering and pickup.
What new holiday drinks are currently available at Dunkin'?
Try the new Cookie Butter Cloud Latte, Berry Sangria Refresher, and seasonal favorites like Peppermint Mocha and Toasted White Chocolate Signature Lattes during the holiday season.
What nearby services can I visit along with Dunkin' in Liverpool?
Near Dunkin', you can find Alexander's Fine Dry Cleaning for garment care and Bayberry Automotive for car services, making it easy to handle errands in one trip.
Are there dining options nearby Dunkin' if I want to try other cuisines?
Yes, nearby places include Liberty Pizza, Entredos Mexican Restaurant, Raymondo's Pizza, and China Wong's Chinese Restaurant, offering a variety of dining choices.
What nearby wellness and beauty services are close to Dunkin'?
Nearby wellness spots include A Better Massage, Recreo Powder for skincare, Bayberry Hairstylists, and Sindy's Unisex Hair Salon, perfect for relaxation after your visit.
Is there Wi-Fi available at this Dunkin' location?
Yes, this Dunkin' offers free Wi-Fi to customers inside the store, supporting a comfortable dine-in experience.