Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Liverpool, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.6
391 reviews
5 stars
189
4 stars
60
3 stars
33
2 stars
25
1 star
84
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported rude and unprofessional staff, with many experiences of incorrect orders and poor customer service.
Food Freshness
Many reviews highlighted issues with stale or poorly prepared food items, including donuts and bagels.
Order Accuracy
A significant number of customers experienced problems with their orders being incorrect or incomplete, both in-store and through mobile orders.
Cleanliness
Several reviews mentioned unsanitary conditions and a lack of cleanliness in the store.
Management Issues
Customers expressed concerns about poor management and staffing, leading to frequent service delays and operational problems.
- BWBetheny WitherellNov 16, 20251.0The worst Dunkin around. Ordered twice from here by mistake (I live near 3 and the addresses are similar when I order online), the first time I ordered 3 Boston cream and 3 Kreme delight donuts and the kreme delights had absolutely no filling. I was so happy when they swapped out vanilla cream and headlights and replaced them with the kreme delights because I have a sweet tooth and frosting filled donuts really do it for me. The Boston cream had very little filling. The second order being not even 12 hours earlier, my cat passed away and my boyfriend ordered me donuts while I was sleeping and again they looked like absolute garbage with lack of filling, like not even a 1/2 teaspoon, and they tasted stale! No wonder Donuts was dropped from the name, at least at this location. A sweet treat would have been some kind of comfort to me after the loss of my cat and my boyfriend chose YOU and YOU SUCK SO BAD AT BEING A BUSINESS. People are return customers because it’s an experience and creates memories or it’s just great products but you failed. Not only are your prices justifying spending my money at Wegmans for donuts but it’s insulting when I don’t even get a close to quality item.
- LBLanden BuskeNov 16, 20251.0On the headlights, there was only the smallest bit of frosting. With the bacon, the bag wasn't even filled.
- RDR DOct 9, 20251.0Stale bagel
- MPMarials PotionsAug 31, 20251.0I never had such an experience, the staff is never happy. I spent 40 bucks on at this place and the food was disgusting! Hash browns was old and mushy, chipotle, wake up wrap had rock hard hashbrowns on them. My donuts was wrong and my refresher barely had green tea in it. Idk why this Dunkin is still open. It don’t get any better and they never have fresh food !!!!!!!!
- BMBrian MorganAug 12, 20251.0This DD is awful, 1st they are always out of what you want, it's never friendly there and for some reason I forgot to order a drink and I tried to order it at the windows and they told me they couldn't. If I would like the drink I would have to go back around the drive thru again. This just boggled my mind. Its just awful service here. I will always be going to a different location from now on.
Frequently Asked Questions About Dunkin'
What are the opening hours of Dunkin' in Liverpool, NY?
Dunkin' in Liverpool, NY is open daily from 5:00 AM to 8:00 PM.
What are the delivery hours for Dunkin' at this location?
Delivery is available every day from 5:30 AM to 7:30 PM.
What kind of meals does Dunkin' serve?
Dunkin' serves breakfast, lunch, and brunch meals at this location.
Can I order Dunkin's products online or via a mobile app?
Yes, you can order ahead using the Dunkin' mobile app available on both iOS and Android, or order online through their website for fast grab and go.
Does this Dunkin' location have a drive-thru service?
Yes, this Dunkin' has a drive-thru for convenient ordering and pickup.
What new holiday drinks are currently available at Dunkin'?
Try the new Cookie Butter Cloud Latte, Berry Sangria Refresher, and seasonal favorites like Peppermint Mocha and Toasted White Chocolate Signature Lattes during the holiday season.
What nearby services can I visit along with Dunkin' in Liverpool?
Near Dunkin', you can find Alexander's Fine Dry Cleaning for garment care and Bayberry Automotive for car services, making it easy to handle errands in one trip.
Are there dining options nearby Dunkin' if I want to try other cuisines?
Yes, nearby places include Liberty Pizza, Entredos Mexican Restaurant, Raymondo's Pizza, and China Wong's Chinese Restaurant, offering a variety of dining choices.
What nearby wellness and beauty services are close to Dunkin'?
Nearby wellness spots include A Better Massage, Recreo Powder for skincare, Bayberry Hairstylists, and Sindy's Unisex Hair Salon, perfect for relaxation after your visit.
Is there Wi-Fi available at this Dunkin' location?
Yes, this Dunkin' offers free Wi-Fi to customers inside the store, supporting a comfortable dine-in experience.