McDonald's

3.3
739 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
50 Albany St, Little Falls, NY
13365, United States

Hours

Reviews

3.3
739 reviews
5 stars
226
4 stars
136
3 stars
147
2 stars
62
1 star
168

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely long wait times, often exceeding 30 minutes, both in drive-thru and dine-in.

Food Quality

Many reviews highlighted issues with food being cold, stale, or poorly prepared, leading to dissatisfaction with the overall quality.

Cleanliness

Numerous customers noted that the dining area and restrooms were dirty, with reports of bugs and unclean tables.

Customer Service

Feedback indicated a lack of professionalism and rudeness from staff, with several customers expressing frustration over poor service.

Order Accuracy

Frequent complaints about incorrect orders and missing items were reported, indicating a significant issue with order fulfillment.
  • MT
    Myron T
    Nov 4, 2025
    3.0
    Not sure what the problem is with the Little Falls McDonald's, possibly employee issues. But this is with out a doubt the worst McDonald's I have ever been to. Often times its a 30 minutes wait for drive through and no one is even in front of you. The orders are constantly wrong. Food is often sloppy, like it was tossed from across the room. If you can wait, the other McDonald's in the area will be a better choice.
  • BH
    Brian Hauser
    Nov 4, 2025
    1.0
    A fly could offer better customer service than the staff in the drive thru windows during breakfast. I said thank you and they couldn’t even mutter a peep.
  • MA
    Marie Andersonella
    Nov 4, 2025
    1.0
    Please just fire the people on the day shift. 30 minutes for a large fry is wild. The night shift is average in speed. The day shift is insane. Reported this place to McDonald's corp.
  • JR
    Jose R.
    Oct 28, 2025
    1.0
    Only location I've ever seen with a 30 minute "time limit" to eat, and they will ask you to leave. But they take 15 minutes to make 1 cheeseburger, and are rude to you if you become impatient at all. AVOID THIS STOREFRONT AT ALL COSTS, you're better off going hungry and keeping your money.
  • MS
    Mr Shafer
    Oct 26, 2025
    1.0
    Went there to dine in 2 cars in drive through no one inside stood at cash register and no one came out looked back in kitchen and a person said will be right out we waited another 5 minutes and asked again no one came out. In discuss we left.

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 50 Albany St, Little Falls?

McDonald's at 50 Albany St, Little Falls is open daily from 6:00 AM to 11:00 PM.

When is the drive-thru open at this McDonald's location?

The drive-thru is available every day from 6:00 AM to 11:00 PM.