McDonald's

3.9
957 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
334 E Montauk Hwy, Lindenhurst, NY
11757, United States

Hours

Reviews

3.9
957 reviews
5 stars
465
4 stars
206
3 stars
131
2 stars
51
1 star
104

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

While some customers praised the food as hot and fresh, many others complained about cold food, incorrect orders, and overall declining quality.

Cleanliness

Several reviews highlighted unsanitary conditions, including dirty tables and unpleasant odors in the restaurant.

Kid-Friendly

The location is appreciated for its children's play area, making it a popular choice for families.

Management Concerns

Customers expressed dissatisfaction with management's handling of issues, including poor customer service and lack of accountability.
  • LC
    Lor D Creed
    1 day ago
    2.0
    Whats with this new rule that breakfast deals are only available before 10:00 A.M.? The app clearly states that the terms of the deal is that the deal is "Valid when product served". This is unacceptable and whatever idiot made this new time restriction should change it back before an official complaint for false advertising gets filed with the Attorney's General. I wasted my time going to get breakfast this morning because of this.
  • PG
    Paul Goetz
    Dec 25, 2025
    1.0
    Not one table was cleaned when I walked into sit down and eat, it was disgusting. So I asked the girl behind the counter She gave me a nasty reply that I had to wait.So I asked her to see the manager and again she told me with an attitude I have to wait I'm never going back to this disgusting place ever again
  • TB
    Tony Bush
    Dec 20, 2025
    3.0
    I asked a question pertaining to the daily double and decided on not getting it. The guy taking my order started to give me an attitude, and insisted I get the daily double. Once I firmly told him no, he began talking with an attitude. His whole demeanor was horrible. He acted as if I offended him because I didn’t get what he wanted me to get. This experience will definitely prevent me from coming back.
  • VE
    Vanessa Elizabeth
    Dec 5, 2025
    3.0
    Food is good, always hot. But it's December and the kids play place is freezing!!! I took my daughter here in hopes of getting a good meal (that didn't stay hot) and some fun indoor play. There needs to be heat in the kids area!!!
  • MM
    MJpetite49
    Nov 21, 2025
    1.0
    This location is HORRIBLE.. I just left this place, and one of the workers and the managers should be held accountable. I rarely go to McDonald's, but I promised my daughter a happy meal today because she just got out of the hospital. I ordered from the drive through. I ordered her a chicken nugget happy meal, and a one 6pc piece nugget, and a small fry for me. I told them the sauces as well. I pull up to pay, and the eldery lady asked me if I ordered 2 happy meals. I told her no, and she got to the correct order so I could pay. I drive up to get my food and we get the happy meal, and then the additional bag with was supposed to be a small fry and 6 pcs nugget. I asked the worker if the additional sauces that I order were in there and told her which ones. The worker says no we only gave 2, so I asked for the additional 3 sauces that I paid for. When we pulled away I took the fries out and noticed the 6pc nuggets weren't there. Instead it ACTUALLY WAS the sauces that I had asked for, that the lady said she didn't put in there. Part of it is my fault for not checking everything to see if all the food was there. But the line was super super long. I was holding the bag from the bottom, so it felt like the nugget container was at the bottom of the bag, when in fact it was just sauces. I go back through the drive thru to explain what happen. That's when a different worker comes to me and says "we gave you the nuggets and put it in the bag"! I said no because they weren't there. Why would I lie about a 6pc nugget? Like I really want to turn around and drive all the way back around. She then says "and next time you pay for extra sauces!!". I said the nuggets weren't in there and showed her the bag. She accused me of lying and then reluctantly hands me another 6 pc nuggets after minutes of insulting me, insinuating that I'm trying to steal. She then goes, "we put it in there, I don't know what happened to them, I guess they just disappeared." Then I straight out asked her if she was accusing me of lying, and her obnoxious answer said it all. I told her I'm calling corporate and reporting her and she shut the wi dow in my face. But then, I changed my mind and had my husband park and I went in to speak to a manager because this isn't ok to do to paying customers. That's how they treat a paying customer, like garbage. And almost refusing to give me the nuggets they forgot to give..I tell the manager, she says hold on and never comes back and ignores me, and then the other one too. She stayed stoned face and said "so"? I went inside calm and just explaining what occured. I had worked in the food industry a long time in the past. Mistakes happen. If a customer brought to my attention that something was missing, I wouldn't almost refuse to give them the missing item. I would never call them a liar. I'm always polite, both as a former food worker, and as a customer. I don't treat fast food workers like crap or any human being. But when this happened I did elevate my voice slightly because she almost refused to give me my missing item, accused me of lying, and accused me of trying to steal 2 or 3 addional sauces without paying. Point of the story, don't go here. Terrible treatment.

Frequently Asked Questions About McDonald's

What are the McDonald's Lindenhurst location's operating hours?

The McDonald's at 334 E Montauk Hwy in Lindenhurst is open 24 hours a day, 7 days a week.

Does this McDonald's offer delivery services?

Yes, delivery is available 24/7 with options including curbside pickup, delivery, same day delivery, and no-contact delivery.