Chipotle Mexican Grill

2.9
598 reviews
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About

Mexican Restaurant
Chipotle Lindenhurst is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
96 Sunrise Hwy, Lindenhurst, NY
11757, United States

Hours

Reviews

2.9
598 reviews
5 stars
205
4 stars
63
3 stars
35
2 stars
37
1 star
258

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and unprofessional staff, with many experiences highlighting slow service and poor customer interactions.

Food Quality

There were numerous complaints about food quality, including undercooked rice, stale chips, and old or improperly prepared ingredients.

Portion Sizes

Many reviews criticized the small portion sizes relative to the high prices, with customers often receiving less food than expected.

Cleanliness

Several customers noted that the restaurant was dirty, with unclean tables and a generally unsanitary environment.

Mixed Experiences

While some customers praised the food and service, many others had negative experiences, indicating inconsistency in quality and service.
  • MC
    Matt Cosgrove
    6 days ago
    1.0
    Zero communication between staff members. I knew this place with customer seevice was bad because of the reviews, but i didn't know it was this bad.
  • LG
    Lunin Gonzales
    Nov 11, 2025
    1.0
    Bad customer service — when the food is ready, the workers are playing around and forget about the customers.
  • TS
    T. Sylvia
    Sep 25, 2025
    1.0
    No words are really needed here because the picture says it all. I was immediately disgusted and disappointed with the presentation and lack of customer service. The food looks a mess and the staff have attitude when preparing your food. They often times toss food carelessly the bowl then hand you that messy bowl with the lid not properly on. I remember a time where this would be considered absolutely unacceptable for Chipotle standards. The prices went up while presentation and customer service standards went down. Such a shame because I truly enjoyed eating here.
  • JD
    Julia Doerr
    Sep 6, 2025
    1.0
    I found a dead and flattened fly in my food. Never eating here again
  • SS
    Steff
    Aug 30, 2025
    1.0
    I have bought burrito bowls from this chipotle 2 times now and both times, the orders have come back with the rice under cooked. Horrible experience.

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in Lindenhurst serve?

Chipotle Lindenhurst offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced wholesome ingredients.

What are the opening hours of Chipotle Mexican Grill in Lindenhurst?

Chipotle is open daily from 10:45 AM to 11:59 PM.