McDonald's

3.6
1382 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
58 Sullivan Ave, Liberty, NY
12754, United States

Hours

Reviews

3.6
1,382 reviews
5 stars
508
4 stars
324
3 stars
262
2 stars
108
1 star
180

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported issues with incorrect orders, missing items, and wrong food being served.

Service Speed

Many reviews highlighted long wait times, with some customers stating that the service was not fast enough for a fast food establishment.

Cleanliness

While some customers noted that the dining area was clean, others reported unsanitary conditions, including dirty tables and bathrooms.

Staff Attitude

Feedback varied on staff friendliness; some praised individual employees for excellent service, while others reported rude or unhelpful interactions.

Overall Experience

Mixed reviews on overall experience, with some customers expressing satisfaction with food quality and service, while others had negative experiences leading to a lack of return.
  • JJ
    John Jigens
    Nov 9, 2025
    1.0
    Yo, I been goin to dis McDonald’s for years But lately it’s gettin way outta hand. Lemme tell ya what happened, so I pull up, first window this kid snatches my card like I owe him money. Second window, different dude, same energy but my Fries cold, no napkins, no sauce, not even a “have a nice day.” Like bro what’s goin on back there man I swear, I’m two visits away from quittin McDonald’s more like McDisrespectful for good.
  • PP
    P
    Nov 5, 2025
    5.0
    Love this McDonald's ❤️ Completely redone recently, very modern. Food is always hot and fresh. Can't beat the sweet, bubbly Coca-Cola. Fast drive thru service.
  • HA
    Hayden Albro
    Oct 26, 2025
    1.0
    Giving opened and leaking sauce buckets with a 20 piece nugget(there’s LITERALY dried sauce from where the split is shows they don’t look when grabbing stuff) stuck with 2 sauce for 20 nuggets is rough
  • MM
    minesbroken
    Oct 16, 2025
    2.0
    Worst experience at a fast food place in awhile, family of 4, ordered 2 bacon double cheeseburgers. They forgot one. When I finally got it we realized that neither one had bacon on them. The happy meal was missing fries. You have to order ketchup at the kiosk, what kind of burger and fry place doesn't have ketchup out somewhere where you can get it. Terrible experience. And poorly planned business model.
  • MK
    MD KABIR
    Oct 16, 2025
    3.0
    Price increase

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Liberty, NY?

McDonald's in Liberty, NY is open 24 hours a day, 7 days a week.

Does this McDonald's location offer drive-thru service?

Yes, the McDonald's at 58 Sullivan Ave offers drive-thru service 24/7.