Dunkin'

3.9
703 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Liberty, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1935 State Rte 52, Liberty, NY
12754, United States

Hours

Reviews

3.9
703 reviews
5 stars
354
4 stars
145
3 stars
82
2 stars
33
1 star
89

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several mentioning poor attitudes and lack of basic customer service skills.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, including wrong items and poorly prepared food.

Cleanliness

Several customers noted unsanitary conditions, including dirty tables and flies in the establishment.

Wait Times

Customers frequently complained about long wait times, both in the drive-thru and inside the store.

Food Quality

There were consistent complaints about stale or poorly prepared food items, including donuts and coffee.
  • LA
    Lila Abdel
    4 days ago
    5.0
    This location never misses. I’m here all the time and the staff is always friendly and quick. Drinks are made right every time. Big thanks to Cameron for going out of his way to help! Much appreciated!
  • RL
    Ray LaChance
    Dec 17, 2025
    1.0
    The guy at the window berades me because I didn't let him know at the speaker that I had a mobile order... Why are there 2 lanes then? One for the drive thru and one for mobile orders that merges in after said speaker? I was just following the clearly marked signs and merged into the lane many times before. Garbage service. No wonder why I never go here.
  • VF
    Vickie Felton
    Dec 3, 2025
    1.0
    I just ordered a bacon jam grill cheese and coffee. RAW BACON, NO BACON JAM, I TOOK PICTURES TO SEND TO CORPORATE...NOT ACCEPTABLE. DO YOUR DAMN JOB...ORDER #7710
  • JB
    Jim Blackwell
    Nov 11, 2025
    1.0
    One of the worst Dunkin’s ever. Food all over the tables. The staff has no customer services skills. This establishment a good example why America has fallen.
  • MS
    Mary Anne SantanaCampbell
    Nov 2, 2025
    1.0
    8 people and not one can finish an order in less than 10 minutes

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Liberty, NY?

Dunkin' in Liberty, NY is open Monday through Saturday from 4:00 AM to 10:00 PM, and Sunday from 5:00 AM to 10:00 PM.

Does Dunkin' offer delivery and pickup services?

Yes, Dunkin' offers both curbside pickup and delivery services for your convenience.