Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous reviews highlighted rude and unhelpful staff, including managers who refused to assist customers or provide their names.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and problems with drive-thru service.
Cleanliness
The dining area and facilities were frequently described as dirty, with complaints about sticky floors and unclean tables.
Food Quality
While some customers enjoyed the food, others noted that it was often served cold or not prepared properly.
Pricing Issues
Several reviews mentioned confusion and dissatisfaction regarding pricing, especially with coupons and extra charges for sauces.
ED
Ellie Dwyer
Nov 8, 2025
1.0
I went through drive thru, and off the bat the cashier was really rude and pretty sure he was the manager, so a little surprising. That's besides the point I asked for a plain crispy sandwich and it came with everything on it. he also asked me for any sauce which I did and he gave me nothing. shoutout the manager great customer service wonder how your employees act based of that.
DD
Duaa
Nov 3, 2025
1.0
went in for breakfast but no one was wearing gloves while handling the food and were touching different surfaces/money. ended up not eating
NT
Natalie Tobin
Oct 20, 2025
2.0
I usually go to this Wendy's but the last time I was there i order my meal on the app and I asked for ranch for my chicken sandwich, they gave me such a problem about the charge for sauce - i was unaware of the change i was asking for more than one and it says the first sauce packet is on them the guy working finally gave to me, and was giving me an attitude i will never go to this location again i will go elsewhere
GG
GB Goodies
Oct 11, 2025
1.0
We go to Wendy's often, and this was the WORST experience ever. We had two coupons for the kid's meals for $1.99 each, but because it was after 9:00 PM, they tried charging us a higher price. Basic math shows us that two kid's meals at $1.99 each should be $3.98 plus tax, which would be around $4.50 including tax. First they tried charging us over $6 for both meals, then the manager came over, and she tried charging us $5.20 for both meals. She said that the computer bases the discount on the discounted price of $2.99 per meal, which is their special offer before 9 PM. But because it was about 9:10 PM, the computer couldn't calculate the discount properly based on the regular price.
We kept explaining to the manager that $1.99 x 2 = $3.98 plus tax, but she said that $5.20 was the best she could do. She refused to fix it, and even threatened to call the police because we wouldn't accept her overpriced final decision.
In addition, we had a previous meal that we had purchased just prior to this one that had used an app coupon for Free Fries. She gave us our money back for that meal, but stole our coupon for the Free Fries because it never reappeared on the app after the refund, so we couldn't even go to a different Wendy's location.
The manager refused to give us her name and a corporate phone number. She told us to find it ourselves. Several other employees joined in with the manager, refusing to honor the coupons, telling us to leave, and threatening to call the police. I hope Wendy's has a video of the incident for corporate to watch so they can see that we were not rude to them, but they were extremely rude to us.
We left with no food, a missing app coupon, a threat of calling the police, and a whole lot of anger and aggravation. If this is how Wendy's treats their customers, we will NEVER go back to that Wendy's again, and might even stop going to Wendy's everywhere.
A2
Active 247365
Oct 3, 2025
1.0
I ordered a #6, I asked for some honey mustard, the woman asked for 50 cents.. are you kidding me, they say only nuggets and tenders. I have fries. Well I guess ill go to bk and have it my way forget these people
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Levittown, NY?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Levittown, NY into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (516) 731-0049.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 3595 Hempstead Turnpike Wendy’s serve breakfast?
Yes, this Wendy’s location in Levittown, NY serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for Wendy's at 3595 Hempstead Turnpike, Levittown, NY?
Wendy's is open from 8:00 AM to 2:00 AM Monday through Thursday and Sunday, and from 8:00 AM to 3:00 AM on Friday and Saturday.
Does this Wendy's location offer drive-thru service?
Yes, this Wendy's location has a drive-thru open daily with the same hours as the restaurant.
Is breakfast served at the Wendy's in Levittown, NY?
Yes, this Wendy's serves breakfast including combos, croissants, biscuits, classic sandwiches, coffee, and sides.
How can I order food online or through an app from this Wendy's?
You can order online at order.wendys.com or through the Wendy's mobile app available in the App Store.
What payment methods are accepted at Wendy's Levittown location?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
How can I provide feedback or contact Wendy's at 3595 Hempstead Turnpike?
You can contact Wendy's Customer Care via their Contact page online or call (516) 731-0049 for this location directly.
Are Wendy's gift cards available at this location?
Yes, Wendy's gift cards are available in-restaurant, at retail stores, and online through their gift card portal.
What nearby stores can I visit along with Wendy's at 3595 Hempstead Turnpike?
Nearby, you can visit BJ's Wholesale Club for bulk shopping or Carter's for children's clothing.
Are there any healthcare facilities close to Wendy's in Levittown?
Yes, nearby healthcare providers include Levittown Smile Design dental office and ENT Associates of NY medical center.
What nearby services can I access after visiting Wendy's?
You can get pet grooming at PetSmart Grooming or wireless services at Verizon Wireless Premium Retailer, Diamond Wireless close by.