Five Guys

4.3
361 reviews
Get DirectionsCallWebsite

Business Details

3497 Hempstead Turnpike, Levittown, NY
11756, United States
(516) 796-1237
https://restaurants.fiveguys.com/3497-hempstead-turnpike
GoogleFacebookInstagramTwitter

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 3497 Hempstead Turnpike in Levittown is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
3497 Hempstead Turnpike, Levittown, NY
11756, United States

Hours

Reviews

4.3
361 reviews
5 stars
215
4 stars
93
3 stars
20
2 stars
10
1 star
23

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers generally praised the friendly and helpful staff, although some reported issues with rudeness and order accuracy.

Food Quality

While many enjoyed the burgers and fries, there were complaints about inconsistent food quality, including blandness and incorrect orders.

Pricing

Numerous reviews highlighted concerns about high prices, with many customers feeling that the cost does not match the value received.

Cleanliness

The restaurant was often noted for its cleanliness, although some customers reported unsanitary practices by staff.

Delivery Issues

Several customers experienced problems with delivery orders, including missing items and delays.
  • JH
    John Humphrey
    Nov 17, 2025
    4.0
    Okay
  • CS
    Christine Sierra
    Nov 1, 2025
    1.0
    Daisy was so rude to me. I was promised a return to make this order right and I traveled an hour away from the city to come and remake the food again to just tell me they are not going to make it for me. This is horrible !!! She was so nasty to me and kicked me out. She also said I was”lying “ but the picture tells you everything we need to know. HAIR on the food is UNACCEPTABLE!!!!!
  • DR
    Dom R
    Oct 3, 2025
    1.0
    Place took 45 minutes for 2 burgers and a fry
  • NN
    Natalie
    Sep 28, 2025
    1.0
    Everything seemed fine. Ordered our food, sat and waited for no more than 5 mins. I ordered a bacon cheeseburger w small fries and a little bacon burger. Half way into eating my burger I pull out some fries from the brown bag and pulled this LONG piece of hair out of the bag. I addressed it to one of the employees and she only refunded me the damn fries. At that point after finding the hair I just didn’t even wanna b in there. So I accepted the refund and left.
  • JJ
    John
    Aug 21, 2025
    5.0
    I just went to five guys after not being there for 7 years and the food did not disappoint The staff are kind and generous
Read more reviews on Google

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.