Dunkin'

3.3
343 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Le Roy, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
125 W Main St, Le Roy, NY
14482, United States

Hours

Reviews

3.3
343 reviews
5 stars
140
4 stars
48
3 stars
32
2 stars
28
1 star
95

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent mistakes with their orders, including wrong items and incorrect drink preparations.

Service Speed

Numerous reviews highlighted extremely long wait times, both in the drive-thru and inside the store, often exceeding 20 minutes.

Staff Attitude

Feedback indicated a mix of friendly and rude staff, with several customers experiencing poor customer service and unprofessional behavior.

Food Quality

Customers frequently complained about cold or improperly cooked food, as well as inconsistent drink quality.

Management Issues

Several reviews pointed to poor management and staffing problems, with claims of inadequate training and lack of accountability among employees.
  • MM
    Melissa Michel
    Nov 11, 2025
    2.0
    The bagels were way over cooked and very dry. It was quite disappointing.
  • DW
    Danielle Warner
    Nov 4, 2025
    3.0
    Staff is always great. And now that they seemed to be fully staffed it’s even better. But whoever is in charge of fixing the card readers and scanners… can we do that!! They haven’t been able to scan points in the drive through in over a week! And they can’t take cards if you go in so that you can get your points…
  • AA
    Alyssa
    Oct 19, 2025
    1.0
    There is some employees that are absolutely amazing and then there is some that don’t care about their customers today I ordered a hot chocolate and I got a coffee and so I came back to get my hot chocolate wasting gas the one employee was upset and told the employee that did my order and the British server said what never looked at the sticker when completing my order and all he said was sorry never giving me back my money or a free drink for the next time just a sorry I could be allergic to coffee or something in the coffee and he could’ve killed me but thankfully I am not
  • II
    Isabella
    Sep 28, 2025
    1.0
    Horrible Dunkin. Most of the time they mess up our drinks and food and bad service. This place should get shut down. Got a large frozen matcha and they only filled it up three quarters of the why. Waste of my money.
  • KM
    Karen Merica
    Sep 8, 2025
    1.0
    Wouldn't give them 2 cents for anything got 2 sausage croissant sandwiches this am with ice cold eggs and sausages

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Le Roy, NY?

Dunkin' in Le Roy, NY is open Monday through Saturday from 5:00 AM to 8:00 PM, and on Sunday from 6:00 AM to 8:00 PM.

Does Dunkin' in Le Roy offer delivery and curbside pickup?

Dunkin' offers delivery and curbside pickup services at this location for customer convenience.