Dunkin'

3.3
346 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Le Roy, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
125 W Main St, Le Roy, NY
14482, United States

Hours

Reviews

3.3
346 reviews
5 stars
141
4 stars
48
3 stars
32
2 stars
29
1 star
96

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent mistakes with their orders, including wrong items and missing components.

Service Speed

Customers consistently mentioned long wait times in both the drive-thru and inside the store, often exceeding 20 minutes.

Staff Attitude

Feedback indicated a mix of positive and negative staff interactions, with some employees being friendly while others displayed rudeness or indifference.

Food Quality

Several reviews highlighted issues with food quality, including cold or undercooked items and inconsistent preparation.

Management Issues

Customers expressed concerns about poor management and staffing levels, leading to operational inefficiencies.
  • NG
    Nick Garver
    Dec 11, 2025
    5.0
    I was on my way back home to rochester. When our little five month old decided, it was feeding time and we did not have water unfortunately to make a bottle. (she wont drink unless its warm) I stopped here and the employees were just absolutely amazing and helped us out. Great people!! I could only imagine how great they are when it comes to getting food.
  • MM
    Maddalynn McDonald
    Dec 3, 2025
    2.0
    Twice this week I’ve received the wrong muffin. I can’t even call the store to ask/tell them, and see what kind I’ve received. I’m glad I didn’t blindly eat it, as I have a nut allergy. Please fix your phones!
  • HS
    Hannah Steele
    Nov 26, 2025
    1.0
    Over hearing a worker yelling at a co-worker, very negative and made me and my friends uncomfortable
  • MM
    Melissa Michel
    Nov 11, 2025
    2.0
    The bagels were way over cooked and very dry. It was quite disappointing.
  • DW
    Danielle Warner
    Nov 4, 2025
    3.0
    Staff is always great. And now that they seemed to be fully staffed it’s even better. But whoever is in charge of fixing the card readers and scanners… can we do that!! They haven’t been able to scan points in the drive through in over a week! And they can’t take cards if you go in so that you can get your points…

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Le Roy, NY?

Dunkin' in Le Roy, NY is open Monday through Saturday from 5:00 AM to 8:00 PM, and on Sunday from 6:00 AM to 8:00 PM.

Does Dunkin' in Le Roy offer delivery and curbside pickup?

Dunkin' offers delivery and curbside pickup services at this location for customer convenience.