Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
1,690 reviews
5 stars
629
4 stars
364
3 stars
252
2 stars
104
1 star
341
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers consistently reported slow service, particularly during evening hours, with long wait times at both the counter and drive-thru.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and food not being prepared as requested.
Staff Attitude
Feedback indicated a lack of professionalism and friendliness among staff, with several customers noting rude behavior and poor customer service.
Cleanliness
Several customers expressed concerns about the cleanliness of the location, particularly during busy hours.
Food Quality
There were mixed reviews on food quality, with some customers enjoying their meals while others complained about cold or poorly prepared food.
- TMtonya miller5 days ago4.0Breakfast drive threw was very fresh, for as busy as they were service was quick
- RCRene ColonNov 11, 20251.0I visited this location and had a very disappointing experience. After placing my order, I waited nearly 20 minutes for my food. I requested specific items, but my order was not prepared correctly. I ordered a 10-piece nugget (which arrived cold) with two barbecue sauces, one cheeseburger with Mac sauce, and two double cheeseburgers with Mac sauce. Instead of adding the sauce to the burgers, they gave it to me in a separate container to scoop myself. My large and small fries were both burnt and cold, and my large caramel frappe (ordered without whipped cream) was poorly made. On top of that, there was no one at the counter taking orders or communicating with customers. Overall, it was a frustrating and disappointing experience, and I hope management addresses these issues.
- JRJoseph RiverOct 22, 20251.0McDonald’s – Rockaway Turnpike The service at this McDonald’s is consistently very slow, especially in the evenings. It’s not just a one-time issue — it happens almost every time I visit. It seems they’re always short on staff, which leads to long wait times both at the counter and drive-thru. The employees try their best, but management really needs to address the staffing problem to improve the customer experience.
- SMsam mOct 14, 20251.0Take so long for something so simple,worst McDonald's i have ever been to.
- KAKervens AladinOct 11, 20252.0Too much time with the order
Frequently Asked Questions About McDonald's
What are the delivery hours for McDonald's at 365 Rockaway Tpke, Lawrence, NY?
Delivery is available 24 hours a day, every day of the week at this McDonald's location.
What are the drive-through hours at McDonald's on Rockaway Tpke in Lawrence?
The drive-through is open daily from 5:00 AM to 2:00 AM the following day.
Which services does this McDonald's location offer for food pickup and delivery?
Services include curbside pickup, delivery, same-day delivery, and no-contact delivery options.
Can I order McDonald's food online or through an app?
Yes, you can order online at https://mcdonalds.order.online/business/-5579 or use the McDonald's app available on Apple App Store and Google Play Store.
What payment options are accepted at McDonald's, 365 Rockaway Tpke?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does the McDonald's on Rockaway Tpke have a drive-through service?
Yes, this location offers a drive-through service.
What are some nearby shopping centers customers might visit before or after dining at McDonald's?
Bay Harbour Mall is a nearby shopping center where you can shop for various goods before or after your meal.
Which nearby public transit options can help me reach McDonald's at 365 Rockaway Tpke?
The MTABus Q114 stop at Rockaway Turnpike/Westminster Road is close by and convenient for reaching this McDonald's location.
Are there other dining options close to McDonald's at Rockaway Tpke?
Yes, there are several nearby restaurants including Chimi BRGR, Chipotle Mexican Grill, Playa Bowls, Chimichurri Charcoal Chicken, Ahuvas Grill Express, SUBWAY, and Giant Bagel.
What is the contact phone number for McDonald's at 365 Rockaway Tpke, Lawrence, NY?
You can reach this McDonald's location by phone at +1 516-371-4990.