Business Details
About
Mexican Restaurant
Chipotle Lawrence NY is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.8
1,283 reviews
5 stars
573
4 stars
294
3 stars
154
2 stars
82
1 star
180
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Multiple reviews highlighted the restaurant's unsanitary conditions, with dirty tables, floors, and food debris reported frequently.
Portion Sizes
Customers consistently complained about small portion sizes, particularly for online orders, leading to dissatisfaction with value for money.
Customer Service
Feedback indicated a mix of experiences with customer service, with many reports of rude staff and poor handling of orders, though some praised individual employees.
Food Quality
While some customers enjoyed the food, there were numerous complaints about the quality, including overcooked ingredients and incorrect orders.
Management Issues
Several reviews pointed to poor management practices, including staff attitudes and operational inefficiencies, contributing to a negative dining experience.
- BSBator Stepanov5 days ago1.0The price went up. Or they charged me more because of my appearance.
- EPEric PNov 8, 20255.0Food tasted fresh, a little short with the meat though.
- S5shiv 592Oct 21, 20251.0This place has gone downhill, I've been coming here for the past 3 years and lately they skimp so much on the meat
- TATommy “Tommi Acka” AckerOct 21, 20255.0I bought a chicken bowl I was able to get salad lettuce in the bottom, a side of cilantro complimentary, It wasn't awesome The manager Reggie is very helpful and nice.
- NPNick PuranOct 18, 20251.0I came here to order and this was my worst decision! Firstly let me start by saying the service ( customer service was OK). Atmosphere was ok as well. Now when it comes to food serving portions, this is the worst. I got two portions of the chicken and 1 of steak and it was like I got nothing! I came here because my wife wanted something from here and I ended up ordering for my self ( worst decision ever). I took two portions of chicken and I could definitely say it wasn’t even 100grams of chicken. As for the steak I got 5 pieces of steak for my serving which is consider a portion 🤣, you guys need to take people into consideration since you are charging enough to cover for what we order and surely I could have taken my money and bought the raw ingredients which would have cost way less. This is surely my last time ordering here !
Frequently Asked Questions About Chipotle Mexican Grill
What types of food does Chipotle Mexican Grill in Lawrence NY serve?
Chipotle Lawrence NY offers customizable menu items such as burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced and wholesome ingredients.
What are the operating hours of Chipotle Mexican Grill in Lawrence NY?
The restaurant is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Mexican Grill in Lawrence NY offer pickup or delivery services?
Yes, they provide both in-store pickup and delivery services.
Where is Chipotle Mexican Grill located in Lawrence NY?
It is located at 331 Rockaway Tpke, in the Bay Harbor Mall near Staples, Nassau, Lawrence, NY 11559.
Can I order online from Chipotle Mexican Grill in Lawrence NY?
Yes, you can order online through their website or app.
How can I contact Chipotle Mexican Grill in Lawrence NY for inquiries?
You can contact them via phone at +1 516-239-3952 or email ny.2252.Lawrence@chipotle.com.
Are there any nearby shopping centers near Chipotle Mexican Grill in Lawrence NY?
Yes, Bay Harbour Mall is located nearby, offering additional shopping options before or after your meal.
Is there public transportation near Chipotle Mexican Grill in Lawrence NY to help customers get there?
Yes, the MTABus Q114 bus station at Rockaway Turnpike/Westminster Road is nearby for convenient transit access.
What nearby food options are available around Chipotle Mexican Grill in Lawrence NY?
Nearby dining options include McDonald's, Playa Bowls, and Chimi BRGR, providing a variety of food choices in the area.
Can I find office supplies near Chipotle Mexican Grill in Lawrence NY?
Yes, Staples is located near Chipotle where you can find business and office supplies.