Wendy's

3.7
1070 reviews

About

Fast Food RestaurantBreakfast Restaurant
At Wendy’s in Latham, NY we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Latham, NY hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
741 New Louden Rd., Latham, NY
12110, United States

Hours

Reviews

3.7
1,070 reviews
5 stars
417
4 stars
275
3 stars
183
2 stars
57
1 star
138

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality; some customers enjoyed the spicy chicken sandwiches and garlic parm nuggets, while others reported cold or poorly prepared items.

Service Issues

Numerous complaints about rude and incompetent staff, with many customers experiencing incorrect orders and poor customer service.

Cleanliness

The restaurant is generally reported as clean, but some customers noted issues with garbage in the parking lot and inconsistent food freshness.

Wait Times

Long wait times reported, especially in the drive-thru, with some customers leaving due to delays.

Pricing Concerns

Several customers expressed that prices are higher than expected for fast food, with some feeling that the value does not match the cost.
  • SW
    Samuel Werner
    Nov 2, 2025
    1.0
    Employees are rude and food is cold and stale
  • JC
    Jamie Charlebois
    Oct 23, 2025
    5.0
    Very good spicy chicken sandwiches. I stopped going to Wendy's for a while because the food just wasn't that great. It might depend on the workers but lately it's been great. Nice, hot, not soggy and flavor is great. My orders have been right to.
  • EE
    Elijah
    Oct 19, 2025
    1.0
    Extremely rude employee! Wow. Miserable people
  • RM
    Rob Murley
    Sep 20, 2025
    1.0
    Food always nasty, they have every single car pull forward because their drive thru times are so herendous.
  • SH
    Sonya Hawkins
    Sep 16, 2025
    3.0
    Manager has no people skills. Dry and rude. Food was ok. Was on lunch, asked her to make sure fries was hot. She took my fries out the bag, felt the container and put them back in the bag. I asked her if she was the manager, she said yeah, why? I said because she was dry. She said what does that mean? I said no people skills, she said I been here for 9 years honey and closed the window. RUDE

Frequently Asked Questions About Wendy's

Is Latham Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.