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Wendy's

3.7
(1086 reviews)

Business Details

741 New Louden Rd., Latham, NY
12110, United States
(518) 785-4700

About

Fast Food RestaurantBreakfast RestaurantWendy's
At Wendy’s in Latham, NY we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Latham, NY hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
741 New Louden Rd., Latham, NY
12110, United States

Hours

Reviews

3.7
1,086 reviews
5 stars
427
4 stars
277
3 stars
183
2 stars
57
1 star
142

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous reviews highlighted rude employees, incorrect orders, and poor customer service experiences.

Food Quality

Customers reported inconsistent food quality, with complaints about cold, stale, or poorly prepared items.

Drive-Thru Problems

Many customers experienced long wait times and issues with the drive-thru, including missing items and incorrect orders.

Positive Staff Interactions

Some reviews praised friendly and helpful staff, particularly during drive-thru interactions.

Cleanliness Concerns

While some noted cleanliness inside, others pointed out issues with the parking lot and overall maintenance.
  • ZR
    Zach Ross
    Feb 22, 2026
    1.0
    Wendy’s no longer serves sweet and sour sauce which is Bs . Plus the parking lot has more potholes than the entire city of Troy . What a shame .
  • LT
    Lindsay Thurber
    Feb 18, 2026
    1.0
    Waited for insanely dry inedible nuggets and a questionable burger. Should have listened when told by a previous employee they got food poisoning, do yourself a favor and go down the road to the other location
  • NF
    Nancy Mack Fox
    Feb 12, 2026
    1.0
    My first time trying a breakfast sandwich, won’t be going back… egg shells throughout the egg & cheese biscuit sandwich. How can they not realize the shells were in it. List my business.
  • JD
    John Dobesh
    Feb 7, 2026
    4.0
    Fix ya drive through. Them pot holes nearly swallowed the car.
  • CS
    Colin Snyder
    Feb 1, 2026
    5.0
    Great food was hot

Brand Certified Facts from Wendy's

This information is certified by Wendy's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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