Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.5
642 reviews
5 stars
203
4 stars
174
3 stars
115
2 stars
47
1 star
103
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unprofessional behavior from staff, particularly in the drive-thru.
Food Quality
Mixed feedback on food quality; some customers enjoyed their meals while others reported cold or poorly prepared food.
Order Accuracy
Several customers experienced issues with incorrect orders or missing items.
Cleanliness
Some reviews praised the cleanliness of the location, while others reported dirty tables and unsanitary conditions.
Speed of Service
Many customers complained about slow service, particularly in the drive-thru, with long wait times reported.
- PFPam FoleyNov 16, 20251.0Very expensive
- NNNehal NelofarOct 20, 20251.0I went through the drive-thru to pick up my order, but the lady working there was extremely rude and didn’t seem interested in helping anyone properly. When you hire someone, you should make sure they know how to treat customers with respect.
- JPJason ProffittOct 18, 20251.0I don't know who the lady is working tonight but she need a new job sounding like that. All upset! The way she asked to take my order was probably the most rude and disrespectful way like why you in my drive thru ordering this late well ma'am that's my right to as per Wendy's so don't like it find a new job.
- RVRobert VillavicencioOct 3, 20255.0Great place to eat
- RCRyan ChanSep 26, 20253.0Left off stuff on my kid's meal and didn't get the adult order right either.
Frequently Asked Questions About Wendy's
Is Colonie Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Latham, NY?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Latham, NY into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (518) 782-5488.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Colonie Wendy’s serve breakfast?
Yes, this Wendy’s location in Latham, NY serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours at Wendy's in Latham, NY?
The drive-thru at Wendy's in Latham is open daily from 7:00 AM to midnight.
Does this Wendy's location offer breakfast?
Yes, Wendy's in Latham serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee and sides.
How can I place an order for delivery or takeout at Wendy's Latham?
You can order through the Wendy's app or at order.wendys.com by selecting the Latham location.
Is Wendy's in Latham open for dine-in and does it have drive-thru service?
Yes, this Wendy's location offers dine-in, drive-thru service, and delivery where available.
What payment methods are accepted at Wendy's Latham?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa at this location.
Where can I find Wendy's menu pricing and nutritional information?
Menu pricing and nutritional info can be found on Wendy's website or mobile app by selecting the Latham location and viewing each item.
How can I contact Wendy's Latham for feedback or questions?
You can call (518) 782-5488 or use the Wendy's Contact page online or live chat. There is also a Customer Satisfaction Survey available online.
What are some nearby places of interest around Wendy's Latham?
Nearby are New York State Public Employees Federation, Trustco Bank, Hampton Inn & Suites Albany-Airport, Dunkin', and Cumberland Farms, useful for errands or visits before or after dining.
Are there hotels near Wendy's Latham if I am traveling?
Yes, nearby hotels include Hampton Inn & Suites Albany-Airport and Hampton by Hilton, convenient for travelers who want a meal at Wendy's during their stay.
How can visiting nearby banks or offices complement a trip to Wendy’s in Latham?
With Trustco Bank and Maple Tree Funding nearby, customers can handle banking or mortgage needs and enjoy a meal at Wendy's conveniently in the same area.