Taco Bell

3.4
1119 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 676 New Loudon Rd in Latham. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
676 New Loudon Rd, Latham, NY
12110, United States

Hours

Reviews

3.4
1,119 reviews
5 stars
382
4 stars
227
3 stars
175
2 stars
84
1 star
251

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported long wait times, unprofessional staff, and poor customer service experiences.

Order Accuracy

Many reviews highlighted issues with incorrect or incomplete orders, leading to customer frustration.

Cleanliness

Several customers noted unsanitary conditions and a lack of cleanliness in the restaurant.

Staffing Issues

Numerous reviews mentioned short staffing and its impact on service speed and quality.

Food Quality

Customers expressed disappointment with the quality and freshness of the food, often describing it as poorly prepared.
  • MS
    McKenzie Salinas
    3 days ago
    1.0
    I had an unpleasant experience at this location. Waited an hour for my food. Then when I asked why it took so long the employee snapped at me. I understand they may be short staffed and I was polite when asking. There was no need for me to be snapped at. I do not recommend coming to this location until they get better staffing.
  • BF
    Brittany Fiske
    Nov 16, 2025
    1.0
    Tried going here tonight for dinner. Doors were locked HOURS before closing time. Only one employee inside and the other locked outside on her phonetrying to get in. 2 cars in the drive through. We ended up leaving and going elsewhere.
  • MR
    megan robert
    Nov 1, 2025
    1.0
    I have tried to go here for the past few weeks and everytime I go they are closed more than and hour before their close time. I waited in the drive thru once for 30 mins with people inside just not taking any orders.
  • LS
    Lana Smith
    Oct 27, 2025
    1.0
    Unprofessional. Awful. Awful. We came here on a Monday at 6pm and only the driver through was open. We waited 20m in the drive through and when it was our turn the woman asked us to wait a moment. We waited for another 20m and we saw the person in front of us drive away. We wait another 10m, nothing. So we just drove away. Huge waste of time. We were also not the only people there and upset. We would have drove away earlier but we were stuck in a line up. And by the time it was our turn we thought “well we waited this long.” Please either hire more staff or reassess management.
  • AB
    alex batko
    Oct 24, 2025
    1.0
    Pulled up to the drive through last night at 10:55pm lights on someone was in there working and not once ever came to the headset or the service window! I waited 10 minuets before pulling up to the window and he never once come over to talk to me just say you can’t serve right now or turn the lights off outside! After working all day I wanted something quick to eat but apparently that was too hard for your employees with about 10 cars waiting to be served pitiful service owner needs to hire more employees

Frequently Asked Questions About Taco Bell

What are the drive-through hours for this Taco Bell location?

The drive-through is open Monday to Thursday and Sunday from 9:00 AM to 1:00 AM, and on Friday from 9:00 AM to 2:00 AM. It is closed on Saturdays.

What are the regular dining hours at Taco Bell on New Loudon Rd?

The restaurant is open Monday to Thursday and Sunday from 9:00 AM to 1:00 AM, and on Friday from 9:00 AM to 2:00 AM. It is closed on Saturdays.