Taco Bell

3.4
1125 reviews
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Business Details

676 New Loudon Rd, Latham, NY
12110, United States
(518) 786-6283
https://locations.tacobell.com/ny/latham/676-new-loudon-rd.html
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About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 676 New Loudon Rd in Latham. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
676 New Loudon Rd, Latham, NY
12110, United States

Hours

Reviews

3.4
1,125 reviews
5 stars
384
4 stars
228
3 stars
175
2 stars
85
1 star
253

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, understaffing, and rude employees, leading to a negative dining experience.

Order Accuracy

Many reviews highlighted consistent problems with incorrect or incomplete orders, including missing items and wrong customizations.

Food Quality

Several customers expressed dissatisfaction with the quality of food, mentioning it was often poorly prepared, cold, or not fresh.

Management Concerns

There were complaints about poor management practices, including lack of staff training and inadequate handling of customer complaints.
  • LG
    Lexi Gibson
    Dec 20, 2025
    5.0
    Forgot 4 piece tenders, no grilled cheese on the grilled cheese burrito and gave a green sauce instead of spicy ranch, would never try again messed up a lot of things don’t get me started
  • WH
    William Hallenbeck
    Dec 20, 2025
    2.0
    The food is what you would expect but if you order doordash expect to wait an hour or more on a Saturday night. The management had the restaurant dramatically understaffed and the few employees that are left to fend for themselves get overwhelmed by mobile orders plus the drive through
  • AC
    Alice Cropsey
    Dec 13, 2025
    1.0
    Every time I order tacos they always cancel my order and say they have no meat this has happened 3 times will never go here again this Taco Bell is the worst
  • SM
    Sarah Markle
    Nov 25, 2025
    1.0
    They take forever for pickup or drive thru! Especially in the evening, late night. Like 8-10 minutes per order, from ordering to paying to receiving order. So if there is 5 people in like you can bet you’ll be here for 40 minutes or more!!!!! Ugh!!!!
  • MS
    McKenzie Salinas
    Nov 21, 2025
    1.0
    I had an unpleasant experience at this location. Waited an hour for my food. Then when I asked why it took so long the employee snapped at me. I understand they may be short staffed and I was polite when asking. There was no need for me to be snapped at. I do not recommend coming to this location until they get better staffing.
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Frequently Asked Questions About Taco Bell

What are the drive-through hours for this Taco Bell location?

The drive-through is open Monday to Thursday and Sunday from 9:00 AM to 1:00 AM, and on Friday from 9:00 AM to 2:00 AM. It is closed on Saturdays.

What are the regular dining hours at Taco Bell on New Loudon Rd?

The restaurant is open Monday to Thursday and Sunday from 9:00 AM to 1:00 AM, and on Friday from 9:00 AM to 2:00 AM. It is closed on Saturdays.