Business Details
About
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Latham, NY. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 701 Troy Schenectady Road for the ultimate SONIC experience!
Location
Hours
Reviews
3.3
3,107 reviews
5 stars
981
4 stars
691
3 stars
503
2 stars
281
1 star
651
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported long wait times, lack of staff, and poor service at both the drive-thru and car hop.
Food Quality
Many reviews mentioned cold, stale, or poorly prepared food, with several customers expressing disappointment in their meals.
Cleanliness
The establishment was often described as dirty and poorly maintained, with complaints about the state of the bathrooms and dining area.
Staff Attitude
Several customers noted rude or indifferent behavior from staff, contributing to a negative dining experience.
Inconsistent Availability
Customers experienced issues with menu items being unavailable and incorrect orders being served.
- PHPaige Harrison3 days ago1.0Awful. So slow. You will be ignored, workers here especially the manager do not care. No matter what way you order you will waits very long time. The food is also frequently messed up.
- KÖMER KARATAY3 days ago1.0The night shift staff, in particular, provide terrible service; they don't care about the customers and behave disrespectfully. This establishment needs to replace its staff as soon as possible.
- CBChris BoyneJan 1, 20261.0They never have ice-cream the food sucks nobody goes to sonic for food they go for ice cream this place sucks
- SNSarah NDec 15, 20251.0Tried to contact Sonic about my order. Everything was rock hard like it had been sitting under a heat lamp for hours. The pretzels were rocks and couldn't be eaten. The onion rings were dry and stale. The fries were tiny crumbs, also dry and stale. Everything felt like it was cooked several hours ago and just sat in the open. Can't even get my wasted money back... please don't follow my mistake. I have no idea what happened to this place!
- HHHerefor1Nov 29, 20251.0This location multiple times does not have ice cream available seems to be after 11:00 p.m. and turned away multiple times because of no ice cream available or whatever they say they're excuse is machines not working etc I'm not going to this location anymore it's a waste of gas