Panera Bread

3.8
817 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains
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Business Details

601 Troy Schenectady Rd, Latham, NY
12110, United States
(518) 783-5980
https://www.panerabread.com/en-us/cafe/locations/ny/latham/601-troy-schenectady-rd
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About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Latham is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
601 Troy Schenectady Rd, Latham, NY
12110, United States

Hours

Reviews

3.8
817 reviews
5 stars
393
4 stars
175
3 stars
86
2 stars
57
1 star
106

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, incorrect orders, and poor customer service experiences.

Food Quality

Mixed reviews on food quality, with some praising the taste while others noted issues like missing ingredients and unsatisfactory portion sizes.

Cleanliness

The restaurant is generally noted for its cleanliness and inviting atmosphere.

Pricing Concerns

Several customers expressed dissatisfaction with the pricing, feeling that the value did not match the quality of food received.

Staff Friendliness

While some reviews highlighted friendly and helpful staff, others reported rude interactions, indicating inconsistency in customer service.
  • AM
    Ann Manzelli
    Dec 26, 2025
    1.0
    I ordered a chipotle chicken avocado melt for my daughter. After waiting in the drive thru pickup line for 15 minutes (the order was placed ahead of time), she received a sub par sandwich with virtually no chicken on it (see picture). It was definitely not worth $11.50. It was majorly disappointing for a repeat customer. It may be time to find a new lunch venue.
  • ZS
    Z Stefani
    Dec 20, 2025
    1.0
    Thirty minutes waiting for Panera bread when it’s empty inside is a cruel joke
  • TM
    Todd Moses
    Dec 12, 2025
    5.0
    Great food, fair value, friendly staff. Clean, well lit dining area, clean restrooms, some handicapped parking. Busy location so order ahead if you’re in a hurry.
  • CT
    Cody Teal
    Dec 3, 2025
    4.0
    Overall a pretty good place to grab a bite
  • EE
    Erika Ehrenbock
    Nov 26, 2025
    4.0
    Mid food, we all have been to Panera and it’s great for what it is. Service at this location is not great. I asked for ketchup for my sons kids meal at the pickup counter (the caddies were empty) and this extremely rude girl, who was wearing an AGM shirt I might add, said she was sorry but she couldn't help me right now. The restaurant was not busy at this time, it was almost 2pm. I went to the front counter and asked employee Stephanie for help and she kindly handed me some ketchup and restocked the caddies that were missing condiments. She was so sweet and attentive, the 4 stars are solely because of her. Thank you Stephanie!
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Frequently Asked Questions About Panera Bread

Does Panera Bread Latham accept reservations?

No, Panera Bread Latham does not accept reservations.

What are the hours of operation for Panera Bread Latham?

Panera Bread Latham is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 7:00 AM to 9:00 PM.