Brand Certified
McDonald's
2.7(1576 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
579 Troy Schenectady Rd, Latham, NY
12110, United States
Certified by McDonald's • Mar 01, 2026
(518) 785-3131
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
2.7
1,576 reviews
5 stars
341
4 stars
222
3 stars
255
2 stars
151
1 star
607
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers consistently reported extremely long wait times, often exceeding 20 minutes, both in the drive-thru and inside the restaurant.
Order Accuracy
Numerous reviews highlighted frequent mistakes with orders, including missing items and incorrect food preparation.
Staff Attitude
Many customers experienced rude or dismissive behavior from staff, contributing to a negative dining experience.
Cleanliness
The restaurant was often described as dirty, with reports of unclean tables and unsanitary conditions.
Management Issues
Several reviews suggested a lack of effective management and training, leading to poor service and operational inefficiencies.
- EREv Ray4 days ago1.0Would give this place 0 stars if possible. They literally stole my money. Placed a mobile order when i arrived they would not answer me at drive through informed others they would not be taking any orders and locked all the doors with no explanation or refund. Probably the worst mcdonalds of all time.
- SOSonny St OngeFeb 22, 20261.0This is the worst McDonald's I have ever been to!!!! I have been there several times and every time the wait is AWFUL!! 15 minutes is way too long for fast food!! The employees barely speak English and stand around laughing and joking while people are in line waiting. A few weeks ago I went in because the line was too long and there was a group of employees sitting at a table laughing and talking. Finally one of them got up to work the counter. Also, every time I order delivery, something is missing!! Usually it's the sauce for the nuggets. I would rather see the restaurant close down, fire everyone, and start with a new team.
- CVChad VergineFeb 18, 20261.0Waiting forever for old food! Worst and slowest McDonald's in the area!
- KBKara BouschorFeb 18, 20262.0I usually refuse to go inside, but I went inside today because my son wanted to, and I was reminded why we don’t go inside. We arrived at 10:20 and were the only people in line. We didn’t get helped for over 15 minutes, even though several employees made eye contact with me. When I asked if there would be someone to help us, the guy said yea that i needed to wait, in a tone that I was bothering him. When he finally came over, the boards switched to lunch. I asked if they still had breakfast, as I was there in time but waited so long, and he said no, with an attitude. He ended up saying they had hot cakes so I ordered them. The service has been abysmal at this location for as long as I can remember. Ah y, personas blancas puede habla español también…
- FQFozia QayyumFeb 12, 20261.0I drove to McDonald's at 10.20pm. No one answered the drive trhu speaker. They were hiding in McDonald's.... wowww supposedly they want to close earlier and ignore customers 🙄 where is management here !!!!!
Frequently Asked Questions About McDonald's
What are the regular operating hours of McDonald's at 579 Troy Schenectady Rd?
McDonald's at 579 Troy Schenectady Rd is open daily from 6:00 AM to 11:00 PM.
What are the delivery hours for McDonald's in Latham, NY?
Delivery is available every day from 6:00 AM to 10:00 PM.
Until what time is the drive-thru open at this McDonald's location?
The drive-thru is open daily from 6:00 AM to 11:00 PM at this McDonald's.
What services does McDonald's offer for pickup and delivery?
McDonald's offers curbside pickup, drive-thru, McDelivery, and mobile ordering services.
Which payment methods are accepted at McDonald's in Latham?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
How can I order McDonald's food online or through an app?
You can order online at https://mcdonalds.order.online/business/-5579 or use the McDonald's app available on the Apple App Store and Google Play Store.
Does this McDonald's have WiFi available for customers?
Yes, McDonald's provides WiFi access for customers at this location.
Which nearby places of interest can help me when visiting McDonald's at 579 Troy Schenectady Rd?
Nearby places like Citizens ATM and Chase Bank provide convenient financial services, while Hannaford supermarket and Red Robin Gourmet Burgers offer additional dining and shopping options close by.
Can I combine a visit to any nearby beauty or wellness salons with my trip to McDonald's?
Yes, Latham Circle Nails, Blush & Co., Ambiance Salon, and Helios Tan & Day Spa are nearby options where you can enjoy nail, hair, or spa services before or after your meal.
How can other nearby businesses like Anytime Fitness or BurgerFi complement my experience visiting McDonald's?
You can stop by Anytime Fitness for a workout before grabbing a bite at McDonald's, or enjoy different burger options at BurgerFi nearby for variety.
Brand Certified Facts from McDonald's
This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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