McDonald's

2.7
1561 reviews
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Business Details

579 Troy Schenectady Rd, Latham, NY
12110, United States
(518) 785-3131
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
579 Troy Schenectady Rd, Latham, NY
12110, United States

Hours

Reviews

2.7
1,561 reviews
5 stars
339
4 stars
221
3 stars
254
2 stars
150
1 star
597

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers consistently reported extremely slow service, with long wait times in both drive-thru and inside the restaurant.

Order Accuracy

Many reviews highlighted frequent issues with incorrect orders, including missing items and wrong food.

Staff Attitude

Numerous customers noted rude or dismissive behavior from staff, contributing to a negative dining experience.

Cleanliness and Maintenance

Several reviews mentioned unsanitary conditions and poorly maintained facilities, including dirty tables and malfunctioning equipment.
  • KA
    Kenza Abdi
    Dec 28, 2025
    1.0
    The worst mc do I’ve ever seen in my life
  • RS
    Ryan Stein
    Dec 24, 2025
    1.0
    Terrible service. The whole fast food model goes out the window at this McDonalds
  • SW
    Salem Williams
    Dec 19, 2025
    1.0
    Stood in line for 10 minutes, no one else waiting, and was ignored entirely. Not even a glance towards us, there were at least seven separate workers who obviously saw us, but no one even offered an apology or explanation for the wait, so we left. Go to another McDonalds, you’ll actually get served
  • JW
    Joshua Wille
    Dec 16, 2025
    1.0
    Yeah, another stop where the frappe machine is down. I tried to leave the comment online, but I didn’t have 20 to 30 minutes to write my feedback. and answer all of their irrelevant questions
  • AS
    Alexis Sole
    Dec 4, 2025
    1.0
    ‼️Worst McDonald’s ever‼️ Took 15 mins to cook the food I was waiting outside because I did order pickup. We ordered 2 meals the lady only gave me one I went inside and explained it and she looked at me like I was crazy . She gave me me the meal and when I got home inside the bag it wasn’t even my right order . The food was cold and looked like it was made by a kid . She gave me a completely different order and I paid $40 not worth it at all .
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Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 579 Troy Schenectady Rd?

McDonald's at 579 Troy Schenectady Rd is open daily from 6:00 AM to 11:00 PM.

What are the delivery hours for McDonald's in Latham, NY?

Delivery is available every day from 6:00 AM to 10:00 PM.