Business Details
About
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 602 New Loudon Rd in Latham is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
4.4
733 reviews
5 stars
474
4 stars
175
3 stars
41
2 stars
16
1 star
27
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally praised the burgers for being delicious and fresh, but there were complaints about inconsistent fry quality, with some fries being overcooked or stale.
Service Experience
While many reviews highlighted friendly and helpful staff, there were notable instances of poor customer service and rude behavior from certain employees.
Pricing Concerns
Several customers expressed dissatisfaction with the high prices, feeling that the cost did not always match the quality of the food received.
Cleanliness
Most reviews indicated that the restaurant was clean and well-maintained, contributing positively to the dining experience.
Order Accuracy
There were multiple reports of incorrect orders being served, leading to frustration among customers.
- RGR GNov 14, 20252.0This used to be a good place to go to — the employees were friendly and their uniforms were always clean. Not so much anymore. The staff is rude, their shirts are dirty, and honestly their appearance usually reflects how they prepare the food.
- JOJosh OliverNov 9, 20251.0Service is extremely slow at all times and employees actively ignore customers and drivers. Expect to wait on every order upwards of 20 minutes past when it's marked as ready to pick up
- ABAbby BartlettOct 18, 20255.0Very good Five Guys location. The food was prepared hot and super tasty. Fries were great. Thanks!
- NDNo It’s DiGiornoOct 14, 20252.0Prices went up, quality dropped all the way down like a dead bird to the ground.. burned fries, each one I bite into just crisps away in my mouth with a burned taste barely any soft potato. Gave me an outrageously priced $17 burger with Wilty lettuce turning brown and soggy pickles… I lost a little bit more faith in the world today. Edit: went back to complain about it After I got all the way home and they fixed it So thanks, but still come on now. I’ll be going to BK next time for a whopper instead after this experience
- GAgeorge abbottSep 19, 20254.0Workers all was friendly foods good prices alright
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Does Five Guys in Latham accept reservations?
No, Five Guys at 602 New Loudon Rd does not accept reservations.
What are the operating hours of Five Guys Latham?
Five Guys Latham is open daily from 10:30 AM to 10:00 PM.
Does this Five Guys location offer delivery and pickup options?
Yes, Five Guys Latham offers delivery and in-store pickup services.
How can I order from Five Guys Latham online?
You can order online via their site at https://order.fiveguys.com/location/five-guys-latham/menu or through the Five Guys app available on iOS and Android.
Are there gluten-free options at Five Guys Latham?
While buns and some condiments contain gluten, many sandwiches are available without buns as wraps or bowls. Cross-contamination risk exists. Please consult the allergen chart for details.
What types of payment does Five Guys Latham accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does Five Guys Latham have wheelchair accessible facilities?
Yes, the restaurant offers wheelchair accessible entrance, parking, seating, and restrooms.
What are some nearby places to Five Guys Latham for customers to explore?
Nearby places include Trustco Bank for financial services, beauty.bylivia for beauty needs, Lollipops Children's Shop for kids' clothing, and Uncle Sams Chocolate Factory for sweets.
Where can customers go for a drink before or after dining at Five Guys Latham?
Customers can visit Beer Bones Taproom or Latham Beverage nearby for beer and spirits.
Are there fitness or wellness options near Five Guys Latham?
Yes, Uplift gym and Fitness Together are nearby for fitness activities, and Rumors Salon & Spa offers spa services.