Five Guys

4.4
741 reviews

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 602 New Loudon Rd in Latham is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
602 New Loudon Rd, Latham, NY
12110, United States

Hours

Reviews

4.4
741 reviews
5 stars
480
4 stars
175
3 stars
41
2 stars
16
1 star
29

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the burgers and fries, noting they are delicious and well-prepared, though some reported issues with overcooked or soggy fries.

Service Issues

Several reviews highlighted slow service and rude staff behavior, with some customers experiencing long waits for their orders.

Pricing Concerns

Many customers expressed dissatisfaction with rising prices, feeling that the value for money has decreased, especially with portion sizes.

Cleanliness and Atmosphere

While some locations were noted for being clean and well-maintained, others received criticism for cleanliness and overall atmosphere.
  • SD
    Suz Degiorgio
    4 days ago
    5.0
    Most of the 5 guys locations are the same. Always a good burger and fries when you're in the mood for fast food
  • WH
    William Hallenbeck
    Dec 24, 2025
    5.0
    Food is awesome. Staff at this particular restaurant is awesome.
  • WS
    W S
    Dec 6, 2025
    1.0
    Unlike other Five Guys locations, this one does not include the typical extra fries in the bottom of the bag. You only receive what fills the cup. At these prices, it feels stingy and not in line with the usual Five Guys experience.
  • SL
    Samantha Lee
    Dec 6, 2025
    5.0
    It Was amazing when are you opening in TROY!!
  • AR
    Antonio Rodriguez
    Nov 29, 2025
    1.0
    Five Guys prices went up on the 🍔 and fries 🍟👎 They were infamous with their generous portions of 🍟 but not no more, they are now part of the Shrinkflation wave (You pay More for Less)🤬 Which means me and the 5 Guys are not Bros any more!

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.