Brand Certified
Five Guys
4.4(744 reviews)
Certified by Five Guys • Mar 01, 2026
Business Details
602 New Loudon Rd, Latham, NY
12110, United States
Certified by Five Guys • Mar 01, 2026
(518) 785-0423
Certified by Five Guys • Mar 01, 2026
https://restaurants.fiveguys.com/602-new-loudon-rd
Certified by Five Guys • Mar 01, 2026
About
Certified by Five Guys • Mar 01, 2026
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 602 New Loudon Rd in Latham is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Certified by Five Guys • Mar 01, 2026
Hours
Certified by Five Guys • Mar 01, 2026
Reviews
4.4
744 reviews
5 stars
482
4 stars
175
3 stars
42
2 stars
16
1 star
29
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally praised the burgers and fries, noting their deliciousness and freshness, although some reported issues with overcooked or soggy fries.
Service Speed
While many reviews highlighted fast and friendly service, several customers experienced slow service and long wait times for their orders.
Pricing Concerns
Numerous customers expressed dissatisfaction with rising prices, feeling that the value for money has decreased, especially regarding portion sizes.
Staff Attitude
Feedback on staff was mixed; while many praised friendly and helpful employees, some reported rude behavior and unprofessionalism from certain staff members.
Cleanliness
Most reviews noted that the restaurant was clean and well-maintained, contributing positively to the dining experience.
- TPTorrey PayneJan 11, 20265.0Staff was fast and friendly, food is on point. Will eat here again, again, and again.
- SDSuz DegiorgioJan 8, 20265.0Most of the 5 guys locations are the same. Always a good burger and fries when you're in the mood for fast food
- WHWilliam HallenbeckDec 24, 20255.0Food is awesome. Staff at this particular restaurant is awesome.
- RBRebecca BrouilletteDec 17, 20255.0Great burgers
- WSW SDec 6, 20251.0Unlike other Five Guys locations, this one does not include the typical extra fries in the bottom of the bag. You only receive what fills the cup. At these prices, it feels stingy and not in line with the usual Five Guys experience.
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
How many restaurants does Five Guys have?
As of January 2026, we have more than 1,900 locations in over 24 countries!
Does Five Guys offer delivery?
Most North American locations offer delivery. The best way to find out if the location nearest to you offers delivery is to visit our website or download the app.
Additionally, we work with all major third-party delivery companies in the U.S., including DoorDash and Uber, so feel free to search for Five Guys through their platforms!
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Why does Five Guys have peanuts for free?
Serving peanuts for free began as a way for people to pass the time while they waited for us to cook up their meals (way back in the day, before smartphones). It was such a hit, and has become such a Five Guys tradition, that we keep our stores stocked with peanuts to this day.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Why is Five Guys switching from a fry cup to a fry bag?
We are switching to fry bags to ensure your fries stay fresher and as part of our larger commitment to the environment. The bags allow air to circulate better, so fries stay fresh during delivery and takeout. Same portions, same great fries – just smarter packaging that’s also better for the environment.
Does Five Guys in Latham accept reservations?
No, Five Guys at 602 New Loudon Rd does not accept reservations.
What are the operating hours of Five Guys Latham?
Five Guys Latham is open daily from 10:30 AM to 10:00 PM.
Does this Five Guys location offer delivery and pickup options?
Yes, Five Guys Latham offers delivery and in-store pickup services.
How can I order from Five Guys Latham online?
You can order online via their site at https://order.fiveguys.com/location/five-guys-latham/menu or through the Five Guys app available on iOS and Android.
Are there gluten-free options at Five Guys Latham?
While buns and some condiments contain gluten, many sandwiches are available without buns as wraps or bowls. Cross-contamination risk exists. Please consult the allergen chart for details.
What types of payment does Five Guys Latham accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does Five Guys Latham have wheelchair accessible facilities?
Yes, the restaurant offers wheelchair accessible entrance, parking, seating, and restrooms.
What are some nearby places to Five Guys Latham for customers to explore?
Nearby places include Trustco Bank for financial services, beauty.bylivia for beauty needs, Lollipops Children's Shop for kids' clothing, and Uncle Sams Chocolate Factory for sweets.
Where can customers go for a drink before or after dining at Five Guys Latham?
Customers can visit Beer Bones Taproom or Latham Beverage nearby for beer and spirits.
Are there fitness or wellness options near Five Guys Latham?
Yes, Uplift gym and Fitness Together are nearby for fitness activities, and Rumors Salon & Spa offers spa services.
Brand Certified Facts from Five Guys
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