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Dunkin' Zero
Brand Certified

Dunkin'

3.9
(246 reviews)

Business Details

667 New Loudon Rd, Latham, NY
12110, United States
(518) 783-2063
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Latham, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
667 New Loudon Rd, Latham, NY
12110, United States

Hours

Reviews

3.9
246 reviews
5 stars
135
4 stars
46
3 stars
19
2 stars
8
1 star
38

What are people saying?

AI-generated from recent customer reviews

Staff Attitude

Numerous reviews highlighted rude and unprofessional behavior from employees, particularly during busy hours.

Service Speed

Customers frequently complained about slow service, especially in the drive-thru, with long wait times reported.

Food Quality

There were consistent issues with food quality, including incorrect orders, stale items, and poorly prepared food.

Positive Experiences

Despite the negative feedback, some customers praised the friendly staff and good coffee, indicating that experiences can vary.
  • JC
    Justin Crouch
    Feb 5, 2026
    5.0
    The staff is great and they know the locals and yhrre order before they walk in
  • EA
    Emmanuel Amaya
    Jan 2, 2026
    1.0
    Bad hygiene by employees, place smells horrible I walked right out.
  • NN
    natalie
    Dec 25, 2025
    1.0
    extremely rude cashier, food was not good. probably one of the worst dunkins I’ve been to
  • AH
    Amar H
    Dec 24, 2025
    1.0
    Please turn online order. Expect to pick it up within 30 seconds when there got stuck in a line for 40 minutes. I would suggest if you in a hurry do not come to this place service sucks management sucks. You can’t have one person work overnight and when it comes early in the morning, there is no help. I give this place a one star for everything because waiting 20 minutes just to pick up a cup of tea and you can’t even cancel your order when you’re in the line or you can’t leave the line. It’s just very frustrating these days. Dunkin’ Donuts don’t even have good customer service so I will stay away from this place.
  • AR
    Angelica Ramirez
    Nov 23, 2025
    1.0
    Extremely rude employees. I went in not that long ago and the drive-thru man closed the window in my face while I was still talking. Looked like in a very bad mood. Tried saying have a good day after and he closed the window in my face again. Had to unlock my card because I had forgotten that It was locked and the guy gave me a unpleasant look. Horrible costumer service!

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Latham, NY?

Dunkin' in Latham, NY is open 24 hours every day of the week, from Monday through Sunday.

Does this Dunkin' location offer delivery and pickup services?

Yes, Dunkin' Latham offers both delivery and curbside pickup services.

Brand Certified Facts from Dunkin'

This information is certified by Dunkin' and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Legal business name
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  • Phone number
  • Official website
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