Dunkin'

4.1
245 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Latham, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
620 New Loudon Rd, Latham, NY
12110, United States

Hours

Reviews

4.1
245 reviews
5 stars
137
4 stars
51
3 stars
23
2 stars
6
1 star
28

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and condescending behavior from staff, particularly during drive-thru interactions.

Order Accuracy

Frequent complaints about incorrect orders and missing items, leading to customer frustration.

Staff Friendliness

Some reviews highlighted friendly and accommodating staff, contrasting with the negative experiences reported by others.

Product Quality

Mixed feedback on food and drink quality, with some customers enjoying their orders while others received subpar items.

Cleanliness and Environment

A few reviews noted cleanliness and a pleasant atmosphere, but there were also mentions of unsanitary conditions.
  • BD
    Bella DeGrasse
    2 days ago
    5.0
    It’s always a joy coming to this Dunkin. The staff are always so friendly and seem friendly with one another. Orders always come through quickly as well!
  • KM
    kaylee moriarty
    Nov 10, 2025
    5.0
    One of the best Dunkin’s I’ve been too. I go multiple times every week and they are always quick and make my drink perfect every time. Love this Dunkin!
  • TF
    Tee Fern
    Nov 6, 2025
    1.0
    The woman with red hair, neck tat, and tribal tat on her forearm is such a miserable person. I stopped on my way to the office. One customer in the lobby and no cars in the drive thru. I went inside and ordered 2 dozen donuts. I unfortunately got red hair lady’s attitude. She grabs two boxes then tells me, “next time you place a big order like this you need to call way way in advance” I said, I need to call ahead for two dozen doughnuts? It’ll take you 3 mins to put 24 donuts in two boxes. If I ordered one order of hash browns it would take longer. She repeated it again and I just shook my head in disbelief and left. Also, PLENTY of people working. I counted 6. Terrible service and absolutely won’t go here anymore.
  • NS
    Namora Savido
    Nov 4, 2025
    5.0
    I meant to do this before but I love stopping by this location to see aerial she's the most kindest person you'll meet. She's does awesome job here!
  • JC
    John Chin
    Aug 2, 2025
    1.0
    Don’t go to this location. They always short you the correct number of munchkins. I’ve never seen a Dunkin that’s so stingy. It’s probably why this location is never busy.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Latham, NY?

Dunkin' in Latham, NY is open daily from 5:00 AM to 5:00 PM.

Does Dunkin' in Latham offer delivery and pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.