Many customers praised the quality and taste of the subs, particularly the Dagwood and Godfather sandwiches.
Service Issues
Numerous reviews highlighted problems with service, including slow response times, incorrect orders, and unprofessional behavior from staff.
Cleanliness
Several customers noted that the restaurant was not clean, with dirty tables and unsanitary conditions reported.
Order Accuracy
A significant number of reviews mentioned that orders were frequently incorrect, with missing ingredients or wrong items being a common complaint.
Customer Experience
While some customers had positive experiences with friendly staff, many reported a lack of customer service and attention to detail.
AH
Andrew Holden
Nov 17, 2025
1.0
Thanks to the staff not paying any attention to what they are doing, as I am the only order made and person in the store, this is my dinner tonight. And then to get laughed at when calling up about it, insane. Never again, I'm going to get my refund tomorrow...
RS
Robert S
Oct 24, 2025
5.0
It’s good!
DV
Daryl Vogt
Oct 14, 2025
5.0
Excellent service and Excellent quality of food.
DK
Dave K.
Oct 6, 2025
5.0
Great quality meat, toppings, and bread. I won't even go to the other chain sub shops as I've now discovered the best.
MB
Manish Bhatt
Oct 4, 2025
5.0
I accidentally ordered online at the other Albany location and the owner or manager was amazing. She made me what I ordered very quickly and gave me a drink while I waited. She was incredibly kind and professional; I couldn’t be more grateful or pleased.
What are the operating hours of DiBella's Subs during weekdays?
DiBella's Subs is open from 10:00 AM to 9:00 PM Monday through Friday.
Does DiBella's Subs offer delivery or pickup services?
Yes, DiBella's Subs offers both in-store pickup and delivery services.
Where is DiBella's Subs located?
DiBella's Subs is located at 2 Wade Road, Latham, NY 12110, USA.
How can I place an order online for DiBella's Subs?
You can order online at https://order.dibellas.com/.
What is the best way to contact DiBella's Subs by phone?
You can reach DiBella's Subs by calling +1 518-785-9200.
Where can I view the menu for DiBella's Subs?
The menu is available online at https://www.dibellas.com/menu.
Is DiBella's Subs open on Christmas Day?
DiBella's Subs is closed on Christmas Day (December 25th).
What social media platforms can I follow DiBella's Subs on?
You can follow DiBella's Subs on Facebook at https://www.facebook.com/DiBellasSubs, Instagram at @dibellassubs, TikTok at https://www.tiktok.com/@dibellassubs, and LinkedIn at https://www.linkedin.com/company/1084671/.
What popular restaurants are near DiBella's Subs?
Nearby restaurants include Chipotle Mexican Grill, Denny's, Sonic Drive-In, Don Juan's Mexican Grill and Cantina, Friendly's, and Subway. These can be good options if you want to explore different cuisines or compare sandwich styles.
How can nearby locations like Verilife Dispensary and Metro Mattress help if I visit DiBella's Subs?
If you visit DiBella's Subs, you can also access nearby services like Verilife Dispensary for cannabis products or Metro Mattress Latham if you are shopping for home goods, making your trip more convenient by combining errands with your meal.
Are there community services or health clinics near DiBella's Subs that customers might find useful?
Yes, nearby you will find the American Cancer Society, Relay For Life of the Greater Capital Region, HopeClub of the Capital Region, Platinum Skin Clinic, and James K Morrison PhD PC health services, which can be convenient if you need to manage appointments before or after dining at DiBella's Subs.