DiBella's Subs

4.3
1361 reviews
Old Fashioned sub made with turkey, ham, and salami on sesame bread.

About

Sandwich Restaurant
At DiBella's, our goal is to make the best sub sandwich you've ever had!

Details

  • DeliveryAvailable

Location

DiBella's Subs
2 Wade Road, Latham, NY
12110, United States

Hours

Reviews

4.3
1,361 reviews
5 stars
860
4 stars
279
3 stars
69
2 stars
51
1 star
102

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers praised the quality and taste of the subs, particularly the Dagwood and Godfather sandwiches.

Service Issues

Numerous reviews highlighted problems with service, including slow response times, incorrect orders, and unprofessional behavior from staff.

Cleanliness

Several customers noted that the restaurant was not clean, with dirty tables and unsanitary conditions reported.

Order Accuracy

A significant number of reviews mentioned that orders were frequently incorrect, with missing ingredients or wrong items being a common complaint.

Customer Experience

While some customers had positive experiences with friendly staff, many reported a lack of customer service and attention to detail.
  • AH
    Andrew Holden
    Nov 17, 2025
    1.0
    Thanks to the staff not paying any attention to what they are doing, as I am the only order made and person in the store, this is my dinner tonight. And then to get laughed at when calling up about it, insane. Never again, I'm going to get my refund tomorrow...
  • RS
    Robert S
    Oct 24, 2025
    5.0
    It’s good!
  • DV
    Daryl Vogt
    Oct 14, 2025
    5.0
    Excellent service and Excellent quality of food.
  • DK
    Dave K.
    Oct 6, 2025
    5.0
    Great quality meat, toppings, and bread. I won't even go to the other chain sub shops as I've now discovered the best.
  • MB
    Manish Bhatt
    Oct 4, 2025
    5.0
    I accidentally ordered online at the other Albany location and the owner or manager was amazing. She made me what I ordered very quickly and gave me a drink while I waited. She was incredibly kind and professional; I couldn’t be more grateful or pleased.

Frequently Asked Questions About DiBella's Subs

What are the operating hours of DiBella's Subs during weekdays?

DiBella's Subs is open from 10:00 AM to 9:00 PM Monday through Friday.

Does DiBella's Subs offer delivery or pickup services?

Yes, DiBella's Subs offers both in-store pickup and delivery services.