Business Details
About
Sandwich Restaurant
At DiBella's, our goal is to make the best sub sandwich you've ever had!
Details
- DeliveryAvailable
Location
Hours
Reviews
4.3
1,364 reviews
5 stars
860
4 stars
281
3 stars
70
2 stars
51
1 star
102
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers have reported inconsistent food quality, with some praising the freshness and taste of the subs, while others complained about stale bread and insufficient toppings.
Service Issues
Many reviews highlighted poor service, including long wait times, incorrect orders, and unprofessional behavior from staff.
Cleanliness
Several customers noted cleanliness issues in the dining area, with dirty tables and unsanitary conditions reported.
Customer Experience
While some customers had positive experiences and appreciated the staff's friendliness, others expressed disappointment with the overall service and management.
- EEElvee4 days ago3.0Not sure what’s going on with this location, but they either get the ingredients wrong or dont put enough. I got the most skimpiest sandwich. Just save yourself the trouble & go to the Albany location.
- ARAnthony RogersDec 20, 20251.0Was the best sub place in the Capital District but became a dumpster fire ordered 2 14" subs a sliver of lettuce, no mayo, no oil and vinegar as requested, a sliver of tomatoes absolutely pathetic and disgusting subs
- KMKrissa McCulloughDec 17, 20254.0*Edit* I received a gift card for a future purchase and another apology from DiBella’s via email. I updated my rating because they made it right. Thank you! I did a DoorDash order tonight (12/17/2025) from the Wade Rd. Location in Latham, NY and the only reason I’m not going through DoorDash is because my issue is with whoever made the sub. This was my first DoorDash experience and the driver was great, no complaints with DD at all. The second half of my large 14” sub was seriously lacking in steak, enough to where I feel the need to complain due to the cost of a large sub. Thank you.
- KKKelly Howe (Kelly)Dec 3, 20254.0Love the subs, the proptness, and the staff that work there.
- AHAndrew HoldenNov 17, 20251.0Thanks to the staff not paying any attention to what they are doing, as I am the only order made and person in the store, this is my dinner tonight. And then to get laughed at when calling up about it, insane. Never again, I'm going to get my refund tomorrow...
Frequently Asked Questions About DiBella's Subs
What are the operating hours of DiBella's Subs during weekdays?
DiBella's Subs is open from 10:00 AM to 9:00 PM Monday through Friday.
Does DiBella's Subs offer delivery or pickup services?
Yes, DiBella's Subs offers both in-store pickup and delivery services.
Where is DiBella's Subs located?
DiBella's Subs is located at 2 Wade Road, Latham, NY 12110, USA.
How can I place an order online for DiBella's Subs?
You can order online at https://order.dibellas.com/.
What is the best way to contact DiBella's Subs by phone?
You can reach DiBella's Subs by calling +1 518-785-9200.
Where can I view the menu for DiBella's Subs?
The menu is available online at https://www.dibellas.com/menu.
Is DiBella's Subs open on Christmas Day?
DiBella's Subs is closed on Christmas Day (December 25th).
What social media platforms can I follow DiBella's Subs on?
You can follow DiBella's Subs on Facebook at https://www.facebook.com/DiBellasSubs, Instagram at @dibellassubs, TikTok at https://www.tiktok.com/@dibellassubs, and LinkedIn at https://www.linkedin.com/company/1084671/.
What popular restaurants are near DiBella's Subs?
Nearby restaurants include Chipotle Mexican Grill, Denny's, Sonic Drive-In, Don Juan's Mexican Grill and Cantina, Friendly's, and Subway. These can be good options if you want to explore different cuisines or compare sandwich styles.
How can nearby locations like Verilife Dispensary and Metro Mattress help if I visit DiBella's Subs?
If you visit DiBella's Subs, you can also access nearby services like Verilife Dispensary for cannabis products or Metro Mattress Latham if you are shopping for home goods, making your trip more convenient by combining errands with your meal.
Are there community services or health clinics near DiBella's Subs that customers might find useful?
Yes, nearby you will find the American Cancer Society, Relay For Life of the Greater Capital Region, HopeClub of the Capital Region, Platinum Skin Clinic, and James K Morrison PhD PC health services, which can be convenient if you need to manage appointments before or after dining at DiBella's Subs.