Business Details
About
Mexican Restaurant
Chipotle Latham Route 7 is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.8
1,318 reviews
5 stars
642
4 stars
289
3 stars
113
2 stars
57
1 star
217
What are people saying?
AI-generated from recent customer reviews
Staff Behavior
Numerous reviews highlighted rude and unhelpful staff, with some customers feeling belittled or ignored.
Cleanliness
Many customers reported unsanitary conditions in the restaurant, including dirty tables and floors, and a lack of cleanliness in food preparation areas.
Order Accuracy
Several customers experienced issues with incorrect orders, missing items, and inconsistent portion sizes.
Service Speed
Customers frequently mentioned long wait times for both in-store and online orders, often exacerbated by understaffing.
Food Quality
While some customers enjoyed the food, many reported issues with freshness, flavor, and portion sizes, leading to dissatisfaction.
- COClare O’Hagan5 days ago1.0Arrived around 10:30pm chicken was undercooked and mushy/slimy. And they gave extremely too much food, ignoring the required serving sizes. When I got home, I had to pick every single undercooked piece of chicken off of my bowl. Until l decided that I shouldn't eat it just in case, to avoid food poisoning.
- JTJake TeixeeriaDec 30, 20251.0Extremely rude staff, genuinely I have never been treated this badly. As someone who has worked in food service there is absolutely never any reason employees should feel the need to snap at employees and make them feel belittled or stupid. Actually makes me never want to eat chipotle again. Lol work on your staffing.
- MNMahesh NaiduDec 28, 20254.0Chipotle is always a good choice. They offer healthy meal options with both bowls and burritos, and I like that you can make your own. Consistently good as always.
- CGChristian GermaineDec 23, 20251.0Either the advertising on the door is false or the staff is unaware of when the business opens. After opening the doors 20 minutes after advertised time, it still took another 5 minutes for someone to get behind the counter to start doing orders. I understand there are opening tasks to do but customer service should always be priority #1. I would not recommend this location to anyone.
- VVValerieDec 22, 20251.0I usually go to the Niskayuna location, no complaints. Second experience at Latham and not impressed. I thought I would eat healthier tonight, but half of the bowl was soggy rice with no cilantro flavor. Second they ran out of vegetables at 6pm, didn’t even offer to have me wait, just wanted me out the door. $36 wasted, quality was poor.
Frequently Asked Questions About Chipotle Mexican Grill
What types of food does Chipotle Mexican Grill in Latham offer?
Chipotle Mexican Grill Latham offers customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients without artificial colors, flavors, or preservatives.
What are the operating hours of Chipotle Mexican Grill on Route 7 in Latham?
Chipotle Latham Route 7 is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Latham provide pickup and delivery services?
Yes, Chipotle offers both in-store pickup and delivery services at the Latham location.
Can I order Chipotle online or through an app?
Yes, you can order Chipotle online via their website or through their mobile app available on the Apple Store.
How can I contact Chipotle Mexican Grill in Latham by phone or email?
You can reach them by phone at +1 518-783-0648 or by email at ny.1155.lathamroute@chipotle.com.
Is Chipotle Mexican Grill in Latham LGBTQ+ friendly?
Yes, Chipotle welcomes LGBTQ+ customers at their Latham Route 7 location.
What nearby dining options are available around Chipotle Latham?
Nearby dining options include DiBella's Subs, Denny's, Sonic Drive-In, Don Juan's Mexican Grill and Cantina, Friendly's, and Subway, offering a variety of cuisines and meal types.
Are there any nearby places to visit after dining at Chipotle Latham?
Yes, after dining you might visit nearby spots like Verilife Dispensary for cannabis products or relax at Platinum Skin Clinic for beauty treatments.
What nearby services could be convenient when visiting Chipotle in Latham?
Visitors can access services like NBT Bank for financial needs, Jiffy Lube for automotive repairs, and Stewart's Shops for convenience items nearby.
Where can I find Chipotle Mexican Grill Latham on social media?
Chipotle Latham is active on Facebook, Instagram (@chipotle), Twitter (@ChipotleTweets), Pinterest, YouTube, and LinkedIn.