Brand Certified
Chipotle Mexican Grill
3.8(1343 reviews)
Certified by Chipotle Mexican Grill • Mar 01, 2026
Business Details
2 Wade Road, Latham, NY
12110, United States
Certified by Chipotle Mexican Grill • Mar 01, 2026
(518) 783-0648
Certified by Chipotle Mexican Grill • Mar 01, 2026
https://locations.chipotle.com/ny/latham/2-wade-road?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=1155
Certified by Chipotle Mexican Grill • Mar 01, 2026
About
Certified by Chipotle Mexican Grill • Mar 01, 2026
Mexican Restaurant
Chipotle Latham Route 7 is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Certified by Chipotle Mexican Grill • Mar 01, 2026
Hours
Certified by Chipotle Mexican Grill • Mar 01, 2026
Reviews
3.8
1,343 reviews
5 stars
646
4 stars
288
3 stars
115
2 stars
59
1 star
235
What are people saying?
AI-generated from recent customer reviews
Staff Attitude
Numerous reviews highlighted rude and unprofessional behavior from staff, with reports of employees being dismissive and disrespectful to customers.
Cleanliness
Many customers noted that the restaurant was consistently dirty, with overflowing trash, unclean tables, and unsanitary conditions in the kitchen.
Order Accuracy
Frequent complaints about incorrect orders, missing items, and inconsistent portion sizes were reported, leading to customer dissatisfaction.
Service Speed
Customers experienced long wait times for both in-store and online orders, often exacerbated by understaffing and poor management.
Food Quality
Several reviews mentioned issues with food quality, including undercooked items and stale ingredients, contributing to negative dining experiences.
- TSTeapot StirFeb 25, 20261.0Bruh this is the 3rd time I order on DoorDash I’m not getting my GUAC!! Mind you it’s extra for guac and bc it happened so often they think I’m lying and won’t refund me , when you call the store to speak with manager THEY DINT PICK UP! This is annoying at this point and why is the rice hadd
- KRKelly RoseFeb 21, 20261.0I would like to fill a complaint against this store. The team member making the burritos were very unprofessional, very rude , throwing the burritos like he did not want to be there. My brother was defending my mother in the situation and the team member flipped him off and went to the back. The other team member's were making a mockery of it. I’m disgusted and appalled by this staff members actions and it needs to be addressed. If you don’t feel like working and you have an attitude problem just stay home , no one should have to deal with that type of treatment. Thank you very much.
- SSSecretSocietyFeb 21, 20261.0I would like to fill a complaint against this store. The team member making the burritos were very unprofessional, very rude , throwing the burritos like he did not want to be there. My brother was defending my mother in the situation and the team member flipped him off and went to the back. The other team member's were making a mockery of it. I’m disgusted and appalled by this staff members actions and it needs to be addressed. If you don’t feel like working and you have an attitude problem just stay home , no one should have to deal with that type of treatment. Thank you very much.
- DADur AFeb 14, 20261.0Got sick thrice, the rice had gone bad but they continued serving it, and the smell was awful. Hate having to go all the way to the Albany location every time.
- NNNicoleFeb 10, 20261.0I ordered my order online, it was ready upon arrival when I got home my protein side was missing and all of my additional sides (sauces & 2 Chimichurri sauces) & I decided to at least try it & it was completely cold & the steak was hard
Brand Certified Facts from Chipotle Mexican Grill
This information is certified by Chipotle Mexican Grill and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: