Chipotle Latham Route 7 is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Multiple reviews highlighted the restaurant's unsanitary conditions, with dirty tables, floors, and food areas being a common complaint.
Service Quality
Customers frequently reported rude and inattentive staff, with many expressing frustration over poor customer service and long wait times.
Food Quality
Several reviews mentioned issues with food quality, including small portion sizes, stale chips, and incorrect orders, leading to dissatisfaction.
Management Issues
Many customers pointed to a lack of effective management, citing poor organization, frequent stock shortages, and overall mismanagement of the location.
Inconsistent Experience
While some customers had positive experiences with food and service, the majority of reviews indicated a trend of negative experiences, suggesting inconsistency in service and food quality.
HE
Hailey Emerick
3 days ago
1.0
I’ve come here twice. The first time no chips. The second time there is a huge line, we finally get to order and there’s no protein at all. There’s no sign on the door at all. Waste of time
JB
Jacob Bernacet
Nov 15, 2025
5.0
I came in late at night around 10, and the woman that helped me was super nice! 10/10 food, and 100/10 service from the woman that made the food as well!!!
SR
Stefan Radev
Nov 15, 2025
1.0
This is the second time we order exactly the same "make your own" menu and the items are completely different from the first time! We didn't get nearly as much food as the first time and got a lackluster tiny box (attached) of steak which costs an extra > 10$. You simply cannot be that inconsistent with your orders if you want to keep your clients.
GT
Greg Thomas
Nov 12, 2025
1.0
Place is a complete gong show. Always a mess and out of product on the line. No steak, chicken or rice on countless occasions. 8pm and same nonsense, not rush hour. Compete overhaul in order. Do better.
LL
Lori Lawson
Oct 24, 2025
1.0
Went to Latham Chipotle tonight. One guy working the line. 8:30 pm - 3 guys around the grill....2 watching the one cook. I go to order 2 bowls. No steak, no lettuce, no corn, no peppers/onions. I ask the guy when these items would be replaced and the smart alec girl from the online section replies....tomorrow morning!! Are you serious? You have a line outside the door...employees standing around and you cant fill the empty containers? You're still open a couple more hours!!! BTW...the Restaurant is filthy! One guy grabs a broom and starts slinging trash around the open food lines. It's a hard pass for me!
Frequently Asked Questions About Chipotle Mexican Grill
What types of food does Chipotle Mexican Grill in Latham offer?
Chipotle Mexican Grill Latham offers customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients without artificial colors, flavors, or preservatives.
What are the operating hours of Chipotle Mexican Grill on Route 7 in Latham?
Chipotle Latham Route 7 is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Latham provide pickup and delivery services?
Yes, Chipotle offers both in-store pickup and delivery services at the Latham location.
Can I order Chipotle online or through an app?
Yes, you can order Chipotle online via their website or through their mobile app available on the Apple Store.
How can I contact Chipotle Mexican Grill in Latham by phone or email?
You can reach them by phone at +1 518-783-0648 or by email at ny.1155.lathamroute@chipotle.com.
Is Chipotle Mexican Grill in Latham LGBTQ+ friendly?
Yes, Chipotle welcomes LGBTQ+ customers at their Latham Route 7 location.
What nearby dining options are available around Chipotle Latham?
Nearby dining options include DiBella's Subs, Denny's, Sonic Drive-In, Don Juan's Mexican Grill and Cantina, Friendly's, and Subway, offering a variety of cuisines and meal types.
Are there any nearby places to visit after dining at Chipotle Latham?
Yes, after dining you might visit nearby spots like Verilife Dispensary for cannabis products or relax at Platinum Skin Clinic for beauty treatments.
What nearby services could be convenient when visiting Chipotle in Latham?
Visitors can access services like NBT Bank for financial needs, Jiffy Lube for automotive repairs, and Stewart's Shops for convenience items nearby.
Where can I find Chipotle Mexican Grill Latham on social media?
Chipotle Latham is active on Facebook, Instagram (@chipotle), Twitter (@ChipotleTweets), Pinterest, YouTube, and LinkedIn.