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Dunkin'

3.8
(354 reviews)

Business Details

32 Peruville Rd, Lansing, NY
14882, United States
(607) 533-0206
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Lansing, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
32 Peruville Rd, Lansing, NY
14882, United States

Hours

Reviews

3.8
354 reviews
5 stars
163
4 stars
79
3 stars
49
2 stars
12
1 star
51

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported poor service, including long wait times, rude staff, and incorrect orders.

Food Quality

Several reviews mentioned stale donuts and unsatisfactory food quality, with some customers expressing disappointment in the selection.

Staff Friendliness

Despite service issues, some customers praised the friendliness and helpfulness of individual staff members.

Cleanliness Concerns

Multiple reviews highlighted cleanliness issues, including dirty dining areas and unsanitary conditions.

Inconsistent Experience

Customers noted a mix of positive and negative experiences, indicating that service quality can vary significantly.
  • TS
    Tanis and Manny Soriano
    Feb 14, 2026
    1.0
    Horrible. 2 young girls working, no uniforms or sense of urgency. 3 ppl waiting for the food part of their orders. Counter girl is also the drive thru girl. Backroom girl emerges with 1 croissant sandwich for 1st waiting guest. Then hands a order of hash brown to 2nd waiting guest assuming he was with the 1st guest. As shes walking back she wipes her nose with her gloved hands!!! By now its been 8 min since i got my drink. Just as i think im next nope 1st guest had her sandwich made wrong and starts complaining to have it remade, 2nd guest also informs he has more than just hash browns and wants his remaining items. I told the girl forget about my wake up wrap and hashbrowns im leaving. 10 min later. Worst worst wish i could give 0 stars
  • MH
    mike hurd
    Feb 10, 2026
    1.0
    Employees ignoring us initially. Donuts were all stale. Half dozen donuts are not worth 10 bucks.
  • CJ
    Colleen Johnson
    Jan 28, 2026
    5.0
    Staff was super polite and friendly, apologetic for delay and moved quickly.
  • CT
    Craig Tomczyk
    Oct 25, 2025
    4.0
    Great food great service and location is great for the are
  • MA
    Mark Avery
    Sep 13, 2025
    1.0
    I don't like to leave bad reviews but the worst possible service. I just wanted a donut and came up to the counter. There were seven employees. I stood and stood and stood after several minutes I just left. I never got any service no one even said hello. Maybe you can only purchase donuts at Dunkin Donuts on an App

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Lansing, NY?

Dunkin' in Lansing, NY is open daily from 4:00 AM to 7:00 PM.

Does Dunkin' in Lansing offer delivery and curbside pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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