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Subway

3.9
(232 reviews)

Business Details

3615 Walden Ave, Lancaster, NY
14086, United States
(716) 901-7813
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Lancaster Subway® Restaurant at 3615 Walden Ave brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
3615 Walden Ave, Lancaster, NY
14086, United States

Hours

Reviews

3.9
232 reviews
5 stars
111
4 stars
60
3 stars
19
2 stars
9
1 star
33

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor service, including rude employees and long wait times, with some customers expressing frustration over staff behavior.

Food Quality

Customers reported inconsistent food quality, with complaints about stale bread, insufficient toppings, and incorrect orders, while some praised the freshness and taste of their meals.

Cleanliness

Several reviews mentioned cleanliness issues, particularly in the bathrooms and behind the counter, raising concerns about hygiene.

Operational Issues

Customers frequently noted problems with the store's hours, including instances of being closed early or not having items available.

Positive Experiences

Despite the negative feedback, there were also positive comments about friendly staff and enjoyable meals, indicating that some customers had satisfactory experiences.
  • JN
    Joshua Nardolillo
    Feb 5, 2026
    2.0
    usually my go subway but so I'll give the 5 star on food. But now twice in the last couple of weeks, out of nearly every meat. I don't know how they stay open or even want to pay employees to operate a store with no main ingredients.
  • BC
    Brandon Carbone
    Jan 11, 2026
    1.0
    Got food poisoning from bad lettuce. Never eating subway again. Proceed with caution if you eat here
  • KK
    KR
    Jan 6, 2026
    1.0
    The amount of times I have tried to go to this subway and it has been closed when it’s supposed to be open is astounding.
  • TH
    taymaa hamady
    Jan 3, 2026
    1.0
    Rudest employee ivw ever met in my life it was my brothers first time there after coming from overseas and he was extremely rude and disrespectful 0/10
  • CC
    Chuck
    Dec 3, 2025
    5.0
    very nice place 👌

Frequently Asked Questions About Subway

Where is the Subway restaurant in Lancaster located?

The Subway is located at 3615 Walden Ave, Suite 100, Walden Central Plaza, Erie, Lancaster, NY 14086.

What are the operating hours for the Subway at Walden Central Plaza?

Subway is open every day from 9:00 AM to 10:00 PM.

Brand Certified Facts from Subway

This information is certified by Subway and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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