Subway

3.9
226 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Lancaster Subway® Restaurant at 3615 Walden Ave brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
3615 Walden Ave, Lancaster, NY
14086, United States

Hours

Reviews

3.9
226 reviews
5 stars
109
4 stars
60
3 stars
19
2 stars
8
1 star
30

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Mixed reviews on food quality, with some praising freshness while others complained about stale bread and skimpy portions.

Cleanliness

Concerns were raised about cleanliness, particularly in the bathrooms and behind the counter.

Staff Performance

While some customers praised friendly and efficient staff, others noted unprofessional behavior and lack of attention to customer needs.

Operational Hours

Customers expressed frustration over inconsistent operating hours, with some finding the location closed earlier than advertised.
  • MM
    Mar Mar
    Oct 14, 2025
    5.0
    They take coupons!
  • JG
    James G
    Sep 13, 2025
    5.0
    Had a good experience here.
  • AS
    Anthony Soprano
    Sep 9, 2025
    2.0
    Clean the bathroom
  • MA
    Michele Adams
    Aug 20, 2025
    1.0
    Waited for ladies restroom. Someone locked it. They didn't have a key. Mgr told me to use men's room. Toliet wobbly and was falling over. They said they know but no one fixes it. Sub I've had in the past was terrible, meat was old and skimpy even though I paid double. Put mayo without asking and did not know what the sauce I wanted was. Roll was stale. When reheated second half it was crappy. Won't go there again.
  • KF
    Kristin Fecher
    Jun 18, 2025
    1.0
    I ordered subs on the app which said it would be ready by 9. I arrive and on the door is a sign that says "Closed for the time being may be open around 9:30. There was a guy sitting in a booth by window with a baby carrier.

Frequently Asked Questions About Subway

Where is the Subway restaurant in Lancaster located?

The Subway is located at 3615 Walden Ave, Suite 100, Walden Central Plaza, Erie, Lancaster, NY 14086.

What are the operating hours for the Subway at Walden Central Plaza?

Subway is open every day from 9:00 AM to 10:00 PM.