Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customer experiences with service quality varied widely, with some praising friendly and enthusiastic staff, while others reported rude behavior and slow service.
Food Quality
Feedback on food quality was mixed; some customers enjoyed the taste and freshness, while others complained about cold, overcooked, or incorrect orders.
Cleanliness
The dining area was generally noted as clean, although some customers raised concerns about food handling practices.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and poor handling of online orders.
MR
Mommacat Rockwell
Jan 4, 2026
1.0
Very disappointed. 27 bucks for dried out, overcooked "burgers". I ordered a single with only cheese and pickles. Got neither cheese or pickles, but lettuce, tomato and mayo. On the plus side, the dining area looked clean.
Been going here for years. This was the last visit for this location.
WE
William Earley
Nov 28, 2025
5.0
Ummm Armando you are a National Treasure. If you dont leave this place smiling after your encounter with this man u got some issues. He literally goes above and beyond every single time . His singing & positive attitude always brighten my day. Sky's the limit with this kid.
CM
Charlie Milliman
Sep 28, 2025
5.0
We were serenaded by the employee who brought our food out to our car. 10/10 service
TG
This Guy
Sep 18, 2025
1.0
Cold fries. Employees RUDE as heck. Holy cow. And now they ask you rt off the bat at the drive thru if u wanna donate to something. Sad. Crap food. Crap service. And who knows what’s really in those burgers.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is the Wendy's at 327 East Fairmount Avenue in Lakewood currently open?
Yes! This Wendy's location in Lakewood, NY is currently open and serving customers.
What are the operating hours for the drive-thru at this Wendy's location?
The drive-thru is open daily from 6:30 AM to midnight.
Does this Wendy's serve breakfast, and during what meals is it available?
Yes, the location serves breakfast, lunch, and dinner.
Can I order Wendy's food online or via a mobile app?
Yes, you can order online at https://order.wendys.com or via the Wendy's mobile app available on the Apple App Store.
What payment methods are accepted at this Wendy's?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
Does this Wendy's location offer drive-thru, dine-in, and delivery options?
Yes, Wendy's offers drive-thru, dine-in, and delivery services where available. However, curbside pickup is not available.
How can I provide feedback or contact the Wendy's at 327 East Fairmount Avenue?
You can contact the location directly at (716) 519-9005 or your feedback can be shared through Wendy's Customer Care via their Contact page or Customer Satisfaction Survey.
Are there any nearby banks where I can access financial services before or after visiting Wendy's?
Yes, Northwest Bank is nearby and offers banking and financial services, making it convenient to handle financial tasks during your visit.
What other fast food restaurants are close to this Wendy's?
Nearby fast food options include Taco Bell and Domino's Pizza, offering more variety for those looking to explore different dining choices in the area.
Are there any shopping or retail stores near Wendy's where shoppers can visit?
Yes, Bath & Body Works, Dollar Tree, Finish Line, and Claire's are nearby retail stores, perfect for shopping before or after your meal at Wendy's.