McDonald's

3.6
620 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5965 Big Tree Rd, Lakeville, NY
14480, United States

Hours

Reviews

3.6
620 reviews
5 stars
228
4 stars
154
3 stars
103
2 stars
58
1 star
77

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Multiple customers reported issues with incorrect orders and missing items, leading to dissatisfaction.

Customer Service

While some staff were praised for their friendliness and helpfulness, others were criticized for poor service and lack of attention.

Cleanliness

The location received mixed reviews on cleanliness, with some customers noting it was clean while others reported unsanitary conditions.

Speed of Service

Customers experienced long wait times, particularly in the drive-thru, often attributed to being understaffed.

Food Quality

Feedback on food quality was inconsistent, with some customers enjoying their meals while others reported cold or poorly prepared food.
  • TS
    Tim Speares
    5 days ago
    4.0
    My burgers were need and warm, sometimes they are need. Hats off to Lakeville
  • SJ
    Seneca Jonathan
    Dec 6, 2025
    2.0
    Ordered cakes and sausage. My granddaughter asked where the sausage was...
  • RM
    Ruth mclendon
    Dec 3, 2025
    1.0
    I was this morning doing a Uber pickup up no one was at the register I seen one person wearing pajamas working in the kitchen not even with a McDonald's shirt on or should I say uniform customer service was it was very unsatisfied with their customer service for Uber eats
  • MV
    Marchelle Vianese
    Nov 11, 2025
    2.0
    Just spent $60 for lunch today, for the grandchildren. I live 15 minutes away. I get home, missing from my order was fries and two Oreo Mcflurries, and a drink order not right. It never fails at the Lakeville McDonalds. I just should have looked in all the bags. I will have to do that, or just go inside and order the take out...so, I can physically go through the bags. If your paying $60, the food better be there. Ugh!
  • AS
    Aaron Shutt
    Nov 9, 2025
    5.0
    It was at night so pretty quiet

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Lakeville, NY?

McDonald's in Lakeville is open 24 hours a day, seven days a week.

During what hours is the drive-thru service available at this McDonald's location?

The drive-thru is open from 5:30 AM to 11:00 PM Monday through Saturday, and from 6:00 AM to 11:00 PM on Sunday.