Brand Certified
McDonald's
3.3(728 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
2174 Saranac Ave, Lake Placid, NY
12946, United States
Certified by McDonald's • Mar 01, 2026
(518) 523-3761
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.3
728 reviews
5 stars
218
4 stars
161
3 stars
127
2 stars
64
1 star
158
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Many customers reported unsanitary conditions, including dirty tables and floors.
Service Issues
Numerous reviews highlighted slow service, order mistakes, and poor customer service experiences.
Food Quality
Several customers complained about cold, stale, or improperly prepared food.
Positive Experiences
Some customers praised the cleanliness and friendly service at certain times, noting it as one of the better McDonald's locations.
- RSRobert Shaw2 days ago1.0It happens so often it’s now a running joke but I thought maybe I could beat the odds and enjoy a Shamrock Shake in 2026. Nope! Ice cream machine is broken. Classic McDonald’s.
- AAlexander Balderas S .6 days ago1.0Please please please - hire people that can speak and understand English!!!! I’m not surprised there’s so many other complaints. Does the management ever checks these comments???
- BSBrendan Sullivan6 days ago1.0Kate was extremely rude she made my son cry she was rude when we told her she messed up our order and she was super mean
- JVJessie VickersFeb 15, 20261.0I wish I would have seen what this place actually looked like before we ordered our food. We walked in and went right to the kiosk thing, order and paid for food. I turned around to find a place to sit and every spot that wasn’t taken was absolutely disgusting. There was food and wrappers and just plain garbage all over the floor, every table had stuff all over them. The person who brought out our drinks yelled if our number was “23”, so I answered. Her shirt was half unbuttoned and untucked and as she’s walking away I see her phone tucked into her back of her pants and not her pocket. We finally got our food and my husbands sandwich was made upside down and then my quarter pounder was made with the middle Big Mac bun as the bottom and it was cold, cheese wasn’t even melted. I would not recommend coming here at all. Horrible horrible place. They should be ashamed!
- PTPier-Luc ThebergeJan 18, 20262.0This place is an absolute joke. The first time I got there, I made an order on the kiosk, and waited with the table marker. I went back to the counter 15 minutes after, to be handed a bag of 15 minutes stale food and be told they don't do the table service there. Another time. I went at around 9PM, to find the dining room closed because of "computer problems". I was at a nearby hotel and had left the car over there. I was denied service at the drive through for "security reasons" despite thr lane being entirely empty. I asked the clerk where I could get food instead and got pointed to a Stewart's location over 2 miles away.
Frequently Asked Questions About McDonald's
What are the regular opening hours for McDonald's at 2174 Saranac Ave, Lake Placid?
McDonald's in Lake Placid is open daily from 7:00 AM to 10:30 PM.
When is the McDonald's drive-thru service available?
The drive-thru is available every day from 7:00 AM to 10:30 PM.
Does McDonald's offer delivery services and what are the delivery hours?
Yes, McDonald's offers delivery daily from 7:00 AM to 8:00 PM, which can be accessed through their online ordering link.
What payment options are accepted at this McDonald's location?
You can pay using American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Are curbside pickup services available at McDonald's?
Yes, this McDonald's location offers curbside pickup for customer convenience.
How can I order from McDonald's using a mobile app?
You can order via the McDonald's app available on iOS and Android, with links provided for download.
What are some nearby places I can visit around McDonald's at 2174 Saranac Ave?
Nearby you can find local spots like Pan Dolce cafe, Redneck Bistro barbecue restaurant, and Placid Bay Hotel for lodging.
Are there any fitness or wellness centers near McDonald's?
Yes, nearby are Adirondack Fitness Challenge gym and Evolving Hands Therapeutic Massage for wellness services.
Where can I find banking or financial services near McDonald's?
Community Bank, N.A. and Tri Lakes Federal Credit Union are located nearby for your banking needs.
Does McDonald's offer free WiFi and what other services are available?
Yes, McDonald's provides free WiFi along with DriveThru, Gift Cards, McDelivery, Mobile Offers, and Mobile Ordering services.
Brand Certified Facts from McDonald's
This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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