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Ben & Jerry's Lake Placid ice cream shop menu item range, including waffle cones, sundaes, shakes, fresh packed pints, and more!
Brand Certified

Ben & Jerry's

4.2
(187 reviews)

Business Details

2423 Main Street, Lake Placid, NY
12946, United States
(518) 302-5292
https://www.benjerry.com/lakeplacid

About

Ice Cream ShopSnack ShopCandy StoreBakeryCatererBen & Jerry's
Head to our Lake Placid ice cream shop and dig into any of our euphoric Ben & Jerry's ice cream flavors in the way the first scoops were served up by Ben and Jerry back in 1978. Come enjoy a freshly baked waffle cone, shake or sundae with your favorite flavors.

Details

  • DeliveryNot available
  • TakeoutAvailable
  • Requires appointmentNot available
  • DebitAvailable

Location

Ben & Jerry's
2423 Main Street, Lake Placid, NY
12946, United States

Hours

Reviews

4.2
187 reviews
5 stars
113
4 stars
31
3 stars
20
2 stars
9
1 star
14

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers praised the friendly and efficient service, with many noting the staff's willingness to assist and provide samples.

Ice Cream Quality

The ice cream received high marks for taste and variety, although some customers expressed disappointment over specific flavors and portion sizes.

Pricing Concerns

Several reviews mentioned that the ice cream is overpriced, with some feeling that the value did not match the cost.

Cleanliness and Safety

While many found the shop clean, there were concerns about safety, particularly regarding wet floors and the lack of signage.

Customer Experience

Mixed reviews on customer experience, with some customers reporting poor service or unaccommodating staff, particularly regarding allergy concerns.
  • IG
    Isa Your Miami guide
    Feb 23, 2026
    4.0
    I went 3 times before it was open they are not open during the morning or non
  • ER
    El Gato Reviews
    Jan 18, 2026
    5.0
    Unbelievably quick service. There was a big line and the women serving ice cream were so quick and friendly! Large portions and tasted great. I thought the size for the money was on point. Thank you!
  • AL
    Avo Laido
    Oct 2, 2025
    4.0
    Usual good pricey ice cream
  • CO
    Chris O
    Sep 18, 2025
    2.0
    We stopped at Ben & Jerry's after a morning hiking as it gave us a chance to cool off and enjoy an ice cream. The ice cream waffle cones were great. Fresh and crispy cones and the ice cream seemed a little special (maybe because we were on vacation). What we didn't enjoy was that part of the tiled floor leading to the restroom had recently been mopped but there was no indication that it had happened. Consequently, my wife was unaware of the slippery floor when she walked down the slope to the restroom. She slipped and ended up on her back. No significant injury but a painful wrist and sore back. When I pointed out to the server that a wet floor with no signage was a hazard, she said "yes, be careful". No care, responsibility or accountability, she just wanted to know what ice cream we wanted. Not happy! Lift your game B & J; it's not that hard to put up a 'wet floor sign' especially on a sloping tiled floor.
  • JS
    Joe Spagnola
    Sep 8, 2025
    1.0
    Why would you ever come here if there’s a great creamery called Emma’s 2 mins up town. Don’t make the same mistake I did.

Brand Certified Facts from Ben & Jerry's

This information is certified by Ben & Jerry's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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