Business Details
About
Ice Cream ShopSnack ShopCandy StoreBakeryCaterer
Head to our Lake Placid ice cream shop and dig into any of our euphoric Ben & Jerry's ice cream flavors in the way the first scoops were served up by Ben and Jerry back in 1978. Come enjoy a freshly baked waffle cone, shake or sundae with your favorite flavors.
Details
- DeliveryNot available
- TakeoutAvailable
- Requires appointmentNot available
- DebitAvailable
Location
Hours
Reviews
4.2
185 reviews
5 stars
112
4 stars
30
3 stars
20
2 stars
9
1 star
14
What are people saying?
AI-generated from recent customer reviews
Ice Cream Quality
Customers generally praised the ice cream for its delicious flavors and quality, although some noted a decline in taste and variety.
Service Experience
While many reviews highlighted friendly and helpful staff, there were significant complaints about poor customer service and long wait times.
Pricing Concerns
Several customers found the ice cream to be overpriced, especially given the portion sizes and overall experience.
Cleanliness and Safety
Some customers reported cleanliness issues, particularly regarding wet floors and the need for better safety signage.
Allergy Accommodations
The shop received mixed feedback on handling allergies, with some customers appreciating the efforts while others found options limited.
- ALAvo LaidoOct 2, 20254.0Usual good pricey ice cream
- COChris OSep 18, 20252.0We stopped at Ben & Jerry's after a morning hiking as it gave us a chance to cool off and enjoy an ice cream. The ice cream waffle cones were great. Fresh and crispy cones and the ice cream seemed a little special (maybe because we were on vacation). What we didn't enjoy was that part of the tiled floor leading to the restroom had recently been mopped but there was no indication that it had happened. Consequently, my wife was unaware of the slippery floor when she walked down the slope to the restroom. She slipped and ended up on her back. No significant injury but a painful wrist and sore back. When I pointed out to the server that a wet floor with no signage was a hazard, she said "yes, be careful". No care, responsibility or accountability, she just wanted to know what ice cream we wanted. Not happy! Lift your game B & J; it's not that hard to put up a 'wet floor sign' especially on a sloping tiled floor.
- JSJoe SpagnolaSep 8, 20251.0Why would you ever come here if there’s a great creamery called Emma’s 2 mins up town. Don’t make the same mistake I did.
- AAalexamarieAug 27, 20255.0Great ice cream and staff! I’ve always loved Ben and Jerry’s. We got two small ice creams in a dish and a sundae. The sundae had a ton of chocolate sauce! The portions for the small ice creams were huge! If you’re full after a huge dinner I recommend a kitty cup. You definitely get what you are paying for! :)
- SDScott DAug 16, 20254.0We’ve been to multiple Ben and Jerry’s and this one was just like the rest. Of course it’s in lake placid so that makes it more special than the rest. The ice cream is great! Good choice of flavors. The only thing that makes it stand out the most from the others is that it’s at lake placid. Service was exceptional. And the atmosphere was amazing of course because again you’re in lake placid.
Frequently Asked Questions About Ben & Jerry’s
What types of ice cream flavors does Ben & Jerry's Lake Placid offer?
They offer euphoric Ben & Jerry's ice cream flavors, including classic options served in the original style from 1978.
What are the operating hours of Ben & Jerry's Lake Placid?
Ben & Jerry's Lake Placid is open Thursday through Sunday from 2 PM to 9 PM and closed Monday through Wednesday.
What services are available for ordering at Ben & Jerry's Lake Placid?
They offer in-store pickup and curbside pickup for your convenience.
Can I order ice cream for catering or events at Ben & Jerry's Lake Placid?
Yes, they provide ice cream catering services including wedding and office events.
What payment methods does Ben & Jerry's Lake Placid accept?
They accept American Express, Apple Pay, Android Pay, Cash, Diners Club, Discover, MasterCard, Samsung Pay, and Visa.
Does Ben & Jerry's Lake Placid have wheelchair accessible entrances and welcome families?
Yes, the store has wheelchair accessible entrances and is family-friendly.
Where is Ben & Jerry's Lake Placid located?
It is located at 2423 Main Street, Lake Placid, NY 12946, United States.
What nearby attractions can I visit before or after enjoying ice cream at Ben & Jerry's Lake Placid?
You can visit White Face Mountain and the Palace Theatre nearby for hiking and entertainment experiences.
Are there dining options near Ben & Jerry's Lake Placid if I want a meal before dessert?
Yes, nearby restaurants include China City for Chinese cuisine, Jimmy's 21 Lake Side Italian Restaurant for Italian dishes, and The Breakfast Club, Etc. for American breakfast and brunch.
What shopping options are available near Ben & Jerry's Lake Placid?
Nearby shopping includes Jin Jin's boutique, Identity clothing and shoe store, and Simpli Nature for flowers and home goods.