Tropical Smoothie Cafe

3.3
31 reviews

About

Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast Restaurant
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood. Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®. *At participating locations.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Tropical Smoothie Cafe
127 Alexander Ave, Lake Grove, NY
11755, United States

Hours

Reviews

3.3
31 reviews
5 stars
16
4 stars
0
3 stars
2
2 stars
2
1 star
11
  • CC
    Chris
    Nov 6, 2025
    5.0
    Friendly and quick. Everything came out great This will be my go to TS when I'm in the area.
  • FZ
    Frank Zheng
    Aug 7, 2025
    1.0
    Found a bug in the food. Show it to the girls who work in there. They acted like they didn’t care Just don’t go there.
  • LB
    Laura J Borsello
    Jun 10, 2025
    3.0
    ordered my usual buffalo chicken wrap, usually its good but the woman working imo doesnt belong there. I came home, opened my wrap and it was gushing half a cup of sauces. this is excessive, it tasted wet and gross. I threw it out. I still give 3 stars because the experienced people make good food and i think they are there on weekends. so overall, an average place.
  • LC
    Lauren Cerniglia
    Jun 10, 2025
    1.0
    I work nearby and decided to try this location on my break for the first time and unfortunately had a bad experience. Their was grinded up what looked like 'plastic strings' in my smoothie, i kept pulling them out of my mouth, about the size of hot glue gun strings is how i would describe it. when it first happened i didn't think anything of it and then i keep getting them in my mouth so i called the store to make them aware so it doesn't happen to someone else. i spoke with the shift lead cara who was very understanding about the situation, offered me free meal card and said i would be able to get a refund but she wasn't able to process it and that the manager would have to. The district manager Toddy was suppose to reach out. When i got home that day from work, i received another call from cara explaining how the district manager wanted pictures of the plastic strings which were in my smoothie. At this point i was at home and it had been hours since i had the smoothie at work so i didn't not have pictures of it. So i went back and forth with cara about it who was still very sweet and understanding and told me toddy would reach out. its now been a week and the district manager has not reached out. As someone who has worked in the restaurant atmosphere i find this extremely unprofessional that no one has reached out or gave me a refund. With a company that probably makes a lot of money, their giving me hard time about a 17 dollar meal. i am never one to complain about service, i usually just let things be but i had to come here and let you know. Hopefully tropical smoothie isn't still blending plastic into your smoothies. Shout out to cara the shift lead for being very respectful and doing the best she can to handle this situation. It sucks that these employees work under a money hungry district manager. I will not be returning to tropical smoothie.
  • DC
    Day Contracting
    Feb 25, 2023
    1.0
    Waited like 10 minutes just for someone to attend to the person who has been waiting there for 15. I just left, waiting that long is crazy.

Frequently Asked Questions About Tropical Smoothie Cafe

Does Tropical Smoothie Cafe accept reservations?

No, Tropical Smoothie Cafe does not accept reservations.

What are the operating hours for dining in at Tropical Smoothie Cafe?

Dining in is available Monday to Friday from 7:00 AM to 9:00 PM, Saturday from 8:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM.