I only put a two star because I only had one issue which was the service with an old Spanish lady. She had no manners and will straight up cut you off when you’re trying to request something in your order or sighs and rolls her eyes. Like your asking what would I like but yet cut me off and say hold on and then proceeds to rush me to get fries and a drink as if I’m done requesting what I want for my sandwich. She was so rude and you can tell she’s miserable being there. Like if you don’t like working there then leave, stop giving attitudes to customers who are just trying to order and go about their day. The owners should definitely pay attention who they hire and keeps having them get low reviews.
JO
Jorge Ouvina
Oct 18, 2025
1.0
The food is horrible. The Philly cheese steak is not even well done (the provologne as you can see is not even melted and the fries are cold. The green peppers and onions they use are completely raw.
Do yourself a favor and move on from this place and save your $$. This was on a Saturday 12:24 PM and not even that busy.
GA
Guy Adorno
May 27, 2025
1.0
We went here and tried Charlie's for the 1st time today, and definitely the last. We ordered 2 Philly cheese steaks to go. We get back to work and both were made with provolone cheese! Completely wrong. Clearly the owners have never been to Philadelphia for a REAL Philly cheeststeak!
NM
Noah Metzler
Oct 24, 2022
5.0
My new favorite place also join their rewards app save lots of money and esrn points
Frequently Asked Questions About Charleys Cheesesteaks
What are the regular business hours of Charleys Cheesesteaks?
Charleys Cheesesteaks is open Monday through Saturday from 11:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 6:00 PM.
Is Charleys Cheesesteaks open for delivery?
No, Charleys Cheesesteaks is closed for delivery every day of the week.
Does Charleys Cheesesteaks offer a drive-through service?
No, the drive-through service is closed all week at Charleys Cheesesteaks.
Can I place a pickup order at Charleys Cheesesteaks?
Pickup service is not available, as it is closed every day of the week at Charleys Cheesesteaks.
Is takeout available from Charleys Cheesesteaks?
Takeout service is currently closed every day at Charleys Cheesesteaks.
Where is Charleys Cheesesteaks located?
Charleys Cheesesteaks is located at 313 Smith Haven Mall, VC02, Lake Grove, NY 11755, USA.
What payment options are accepted at Charleys Cheesesteaks?
They accept American Express, Discover, Mastercard, and Visa for payments.
Which nearby stores can I visit while shopping at Smith Haven Mall where Charleys Cheesesteaks is located?
Nearby stores include Journeys, JD Sports, Zumiez, and Victoria's Secret PINK, offering a variety of fashion and footwear options.
Are there other dining options near Charleys Cheesesteaks at Smith Haven Mall?
Yes, nearby dining options include Panda Express for Chinese food, Sbarro for pizza, Auntie Anne's for pretzels, TGI Fridays, and Ford’s Garage for American cuisine.
How can I use nearby transit or attractions to visit Charleys Cheesesteaks?
While public transit details aren't specified, Smith Haven Mall hosts many stores and restaurants such as Newbury Comics and Garage, making your visit convenient for shopping and dining in one location.