Ben & Jerry’s

4.1
263 reviews
Ben & Jerry's Lake George ice cream shop menu item range, including waffle cones, sundaes, shakes, fresh packed pints, and more!

About

Ice Cream ShopSnack ShopCandy StoreBakeryCaterer
Head to our Lake George ice cream shop and dig into any of our euphoric Ben & Jerry's ice cream flavors in the way the first scoops were served up by Ben and Jerry back in 1978. Come enjoy a freshly baked waffle cone, shake or sundae with your favorite flavors.

Details

  • DeliveryNot available
  • TakeoutAvailable
  • Requires appointmentNot available
  • DebitAvailable

Location

Ben & Jerry’s
170 Canada Street, Lake George, NY
12845, United States

Hours

Reviews

4.1
263 reviews
5 stars
150
4 stars
54
3 stars
24
2 stars
7
1 star
28

What are people saying?

AI-generated from recent customer reviews

Ice Cream Quality

Customers consistently praised the delicious flavors and quality of the ice cream, noting favorites like Chunky Monkey and Cherry Garcia.

Service Issues

Several reviews highlighted poor service experiences, including rude staff, long wait times, and inconsistent service across locations.

Cleanliness and Atmosphere

The shop was often described as clean and well-maintained, contributing to a pleasant atmosphere for customers.

Pricing Concerns

Many customers found the prices to be high, typical for Ben & Jerry's, but some felt the quality justified the cost.

Inconsistent Hours

Multiple reviews mentioned issues with the store's operating hours, including early closures and lack of communication about hours.
  • ER
    emma redmond
    Nov 3, 2025
    1.0
    I came here on my birthday and they said they did not give a free scoop on your birthday anymore. I then asked the Albany location a week later when they stopped doing the free scoop promotion, and the man working told me they didn’t not stop doing that, and it should not vary between stores.
  • KM
    Kyle Marshall
    Oct 29, 2025
    4.0
    We stopped in with our kids to grab some ice cream. They had a nice variety and we took a short walk down to the water to enjoy our desserts.
  • JL
    Jayshia Lewis
    Oct 11, 2025
    1.0
    Very rude. Do not come here. Came in for an ice cream on my birthday three young ladies were working two of which were sitting on the counter on there phone didn’t get acknowledged for at least 10 minutes. She threw the ice cream in my face because i asked her if she could re scoop it because she left it sitting on the counter melting for at least 10-12 minutes before she could let me cash out. Ended up leaving it there. Horrible place.
  • JC
    John Chiccone
    Sep 15, 2025
    4.0
    I love their flavors!
  • AB
    Aaron Bartemy
    Aug 30, 2025
    5.0
    Great place great family experience

Frequently Asked Questions About Ben & Jerry’s

What types of ice cream flavors can I find at Ben & Jerry’s Lake George?

You can enjoy euphoric Ben & Jerry’s ice cream flavors crafted in the original style from 1978, including chunks, swirls, and non-dairy options.

What are the opening hours for Ben & Jerry’s Lake George?

Ben & Jerry’s Lake George is open Friday from 2 PM to 9 PM, Saturday from 12 PM to 9 PM, and Sunday from 12 PM to 6 PM. The shop is closed Monday through Thursday.