McDonald's

Reviews

• TG

  Tim Giossi

  4 days ago
  3.0
  It was fine. Service at any fast food place isn't that great and the food is fast food so it's not the best either.
• AB

  allyssa budnack

  5 days ago
  1.0
  If I could give zero stars I would. From when I arrived at the restaurant in the drive-through, ordered two meals, and left I was there for a total of 35 minutes. It was not busy. There was only a few cars in the parking lot and about 5 to 6 in the drive-through. When I got to the pick up window, they asked me to pull forward to wait for my food and everyone else behind me got theirs right away. After waiting for 20 minutes I started to call the restaurant phone number to ask when my food would be coming out since I have babies in the car and could not take them out myself It was finally brought out. When I checked my food before driving off, my fries were ice cold and soggy from sitting in the bag, and my sandwiches were made wrong. When I got back in line, I asked for a manager at the first window, and she told the man that she would be over in a couple minutes as she was eating her own food. I told her I didn’t have a couple more minutes to wait as I was already at the restaurant for 30 minutes and now just received cold and wrong food. When I told her what was wrong, she kept laughing as she wrote down what needed to be remade. Of course I didn’t check it, assuming it would be right And when I got home now, the burgers had no cheese on them and were completely burnt. Instead of making fresh fries, you could tell they dropped the old fries in the fryer to make them hot as they were sopping with grease. Usually, I drive the extra five minutes to go to the other location in Orchard Park, but unfortunately, I didn’t have the time today and I definitely paid for the cost.
• JM

  Jay Milligan

  Feb 24, 2026
  5.0
  Love this place
• CJ

  Carolyn Judd

  Feb 15, 2026
  5.0
  Nuggets and fries tasty. Lines are usually long.
• BB

  Bo Of Buffalo!

  Jan 7, 2026
  1.0
  I ordered 2 medium frappes and was given one large and one small. When I told the lady I ordered 2 mediums she told me “well that’s not what’s in my screen. I see a large and a small.” When I showed her my app with my order on it, she was quick to catch an attitude and said “yeah I know I see that” and when I said again “but I ordered two mediums” she responded “I gave you large and small it evens out and there’s no price difference” but see, it wasn’t about the price. It’s about the fact that these are for two different people, hence why I ordered 2 seperate drinks. She told me she’s not fixing it as there’s no change in prices and that I could seperate them at home. I understand it was late and she may have just wanted to go home, but same for me??? I just got off an 18hr shift at a hospital to come to McDonald’s and have my order be refused to be fixed. If they did not have medium cups, they could have just said that instead of arguing with me about a large and small, but she never once said anything about being out of mediums. Every time I come to this McDonald’s something is wrong, weather it be the food, the service, or just the place. As another example I came to McDonald after work and sat in the drive through for 20 minutes, no response. I pulled around, no one was at the window, so I drove up to the second to be told they were closed. It was 7:40 am by this time and when I pointed out that the paper on the wall says “5am” she slammed the window closed in my face so I went inside and ordered from the same women with the same attitude. This has got to be the worst McDonald’s in the area and I will no longer be purchasing food from here. It is utterly ridiculous how the employees act.

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