McDonald's

3.7
888 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
555 Albany Ave, Kingston, NY
12401, United States

Hours

Reviews

3.7
888 reviews
5 stars
343
4 stars
225
3 stars
161
2 stars
52
1 star
107

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Customer experiences with staff are mixed; while some report friendly and helpful service, others mention rudeness and lack of attention.

Order Accuracy

Many customers express frustration with incorrect orders, with several noting that their requests are often not fulfilled.

Food Quality

Feedback on food quality is inconsistent, with some praising hot and fresh items, while others report cold or poorly prepared food.

Service Speed

Service speed varies, with some customers experiencing long wait times, particularly during busy hours.

Cleanliness

There are complaints about cleanliness, particularly in bathrooms and food handling practices.
  • AS
    Andrew Stolz
    Dec 16, 2025
    5.0
    A girl named destiny she is rude and mean to me she bullying me while I order my food I wasn’t doing nothing to her and she needs to be fired
  • DB
    Doug Baganz
    Nov 19, 2025
    5.0
    This McDonalds is top notch. Everything is hot and so good.
  • KA
    Kara Alger
    Nov 16, 2025
    5.0
    I rarely have had a bad experience here, just slow sometimes but I understand people call out or just don't show up to work and it doesn't matter what line of work you're in I think everywhere is short staffed, be nice to those in healthcare and customer service they're the ones dealing with the public daily. This McDonald's has gotten my order correct every time I've been in.
  • PP
    Penny Paquette
    Nov 10, 2025
    5.0
    One of the double cheese burgers had hair in it .
  • IR
    Ingrid Ramos
    Nov 1, 2025
    1.0
    Went there today to get something to eat and the first window was ok, the guy was kind. When I pulled to the next window to pick up my food the girl did not have any interaction at all and was handing my food while talking looking the opposite side to the coworker. I asked for Ketchup and she rolled her eyes. As she finished handing my food she said " my head itches so bad" as she was scratching it. Which made me think, that was very disgusting. Who in the world would touch their hair, face, or even scratching it when working at a food place.

Frequently Asked Questions About McDonald's

What are the McDonald's location's regular operating hours?

McDonald's at 555 Albany Ave, Kingston, NY is open from 5:00 AM to 1:00 AM Monday through Thursday, 5:00 AM to 4:00 AM on Friday, open 24 hours on Saturday, and from 4:00 AM to 1:00 AM on Sunday.

Does this McDonald's offer delivery services?

Yes, McDonald's offers delivery services including same day delivery and no-contact delivery.