McDonald's

3.7
884 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
555 Albany Ave, Kingston, NY
12401, United States

Hours

Reviews

3.7
884 reviews
5 stars
340
4 stars
224
3 stars
161
2 stars
52
1 star
107

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent issues with incorrect orders, including missing items and wrong modifications.

Staff Performance

The staff received mixed reviews; while some praised their friendliness and helpfulness, others noted rudeness and lack of efficiency.

Food Quality

Customers expressed dissatisfaction with food quality, mentioning cold or overcooked items and inconsistent freshness.

Service Speed

Several reviews highlighted slow service, particularly during busy times, leading to long wait times for food.

Pricing Concerns

Many customers felt that prices were too high for the quality of food received, with some expressing frustration over rising costs.
  • DB
    Doug Baganz
    5 days ago
    5.0
    This McDonalds is top notch. Everything is hot and so good.
  • KA
    Kara Alger
    Nov 16, 2025
    5.0
    I rarely have had a bad experience here, just slow sometimes but I understand people call out or just don't show up to work and it doesn't matter what line of work you're in I think everywhere is short staffed, be nice to those in healthcare and customer service they're the ones dealing with the public daily. This McDonald's has gotten my order correct every time I've been in.
  • PP
    Penny Paquette
    Nov 10, 2025
    5.0
    One of the double cheese burgers had hair in it .
  • IR
    Ingrid Ramos
    Nov 1, 2025
    1.0
    Went there today to get something to eat and the first window was ok, the guy was kind. When I pulled to the next window to pick up my food the girl did not have any interaction at all and was handing my food while talking looking the opposite side to the coworker. I asked for Ketchup and she rolled her eyes. As she finished handing my food she said " my head itches so bad" as she was scratching it. Which made me think, that was very disgusting. Who in the world would touch their hair, face, or even scratching it when working at a food place.
  • T1
    Top 10
    Oct 28, 2025
    1.0
    I talked to a manager about the monopoly stickers there not in the fries or the drinks or the 20 piece they said they were out and they couldn’t do anything about it instead of handing us something else that has a sticker this happened twice now un acceptable

Frequently Asked Questions About McDonald's

What are the McDonald's location's regular operating hours?

McDonald's at 555 Albany Ave, Kingston, NY is open from 5:00 AM to 1:00 AM Monday through Thursday, 5:00 AM to 4:00 AM on Friday, open 24 hours on Saturday, and from 4:00 AM to 1:00 AM on Sunday.

Does this McDonald's offer delivery services?

Yes, McDonald's offers delivery services including same day delivery and no-contact delivery.