Business Details
About
Mexican Restaurant
Chipotle Kingston is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.4
1,016 reviews
5 stars
397
4 stars
209
3 stars
97
2 stars
69
1 star
244
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Multiple reviews highlighted the restaurant's unsanitary conditions, with dirty tables, overflowing trash, and concerns about food safety.
Customer Service
Customers frequently reported rude and unhelpful staff, with many experiences of poor service and lack of accountability from management.
Food Availability
Many customers expressed frustration over the restaurant being frequently out of key ingredients, impacting their ability to order desired meals.
Food Quality
Several reviews mentioned issues with food quality, including cold food, small portions, and incorrect orders.
Management Issues
There were consistent complaints about poor management and staffing, leading to disorganization and inadequate service during busy times.
- CECorrine Ellish3 days ago2.0Okay. Friday evening. Line out the door. One person behind the counter making all orders and ringing people at the register. They are doing the best they can. There are workers in the back, not one person jumps on the line to help. Who is managing this place?
- KWKason WaringOct 18, 20251.0Tried to give this chipotle another chance after they left a piece of plastic in my bowl a few months ago, then earlier today I tried to place a delivery order that was unfortunately stolen by the uber eats driver (not their fault), but when i called the restaurant 6 times to make sure they still had all the ingredients and they wouldn’t cancel my order, thinking it was a duplicate, they would not answer the phone. Done with this chipotle, I’ll stick to ones in the city.
- AYashley yollesOct 14, 20251.0WALKED INTO STORE ORDERING A KIDS MEALS WHICH I GET ABOUT TWICE A MONTH. EVERYTIME WE GET ANY TOPPINGS IN ADDITION TO A PROTEIN. TODAY WALKED IN TO GET MY USUAL ORDER THE GENTLEMAN ADVISED I COULD NOT GET MORE THAN 3 toppings. SO HE ASKED A GIRL THAT WAS WORKING NEXT TO HIM N SHE SAID ONLY 3 toppings. SO I BEGAN TO EXPLAIN THAT EVERYTIME I COME IN I GET ALL TOPPINGS I WANT AND HER RUDE VERY UNPROFESSIONAL SNARKY RESPONSE WAS “YEAH WELL ITS NOT”. THEN AGAIN TRIED TO EXPLAIN WHAT I WAS JUST ALLOWED TO DO LAST WEEK AND SHE HAD A VERY BAD ATTITUDE! SO I SAID FORGET IT AND BEGAN TO WALK OUT AND SHE SHOUTED, AGAIN UNPROFESSIONALLY, SNARKY & UNCALLED FOR YELLS TO ME WALKING OUT THE DOOR “UH BYE”. UNPROFESSIONAL! RUDE! SNARKY! HORRIBLE CUSTOMER SERVICE! HOW DARE SHE AS AN INDIVIDUAL! HOW DARE SHE AS AN EMPLOYEE FOR THE COMPANY!
- SMS MomoOct 8, 20251.0I've been to other chipotle locations and found them immaculate and well organized. This place seems to not have adequate staffing, or maybe it's lack of management? It's always very dirty. Beyond 'it was a rush and we are catching up'. reading several other reviews it seems that the company simply does not care if this location gets folks sick. They need to send in someone to shape it up and figure out what the ongoing issues are. I did not dine here, and haven't in a long time. Occasionally I've popped in when I'm in the area in hopes to find someone cleaned, but I guess it's never going to change.
- GLgabrielle lalimaOct 4, 20252.0Im lactose intolerant and requested no dairy. When I asked the server if she could use a new spoon and to make sure not to use dairy she was unsure what I was saying having to ask her co-worker what I ment. I get home and there is melted cheese in my food. So needless to say I was unable to eat it.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Kingston offer?
Chipotle Kingston serves customizable Mexican fast-casual dishes including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
What are the operating hours of Chipotle Mexican Grill in Kingston?
Chipotle Kingston is open every day from 10:45 AM to 11:00 PM.
Does Chipotle Kingston offer delivery and pickup services?
Yes, Chipotle Kingston offers both in-store pickup and delivery services.
Where is Chipotle Mexican Grill located in Kingston?
Chipotle is located at 1217 Ulster Ave, Kingston, NY 12401, next to Beer World and Mavis.
How can I order online from Chipotle Kingston?
You can order online through Chipotle's official ordering website or their mobile app available on the Apple App Store.
Does Chipotle Kingston have any social media presence?
Yes, Chipotle Kingston is on Facebook, Instagram, Twitter, Pinterest, LinkedIn, and YouTube.
Is Chipotle Kingston friendly to the LGBTQ community?
Yes, Chipotle Kingston welcomes LGBTQ customers and is committed to an inclusive environment.
What are some nearby places of interest around Chipotle Kingston?
Nearby places include Beer World (liquor store), Mavis Discount Tire (automotive repair), KeyBank, and Burger King.
How can visiting Beer World or Mavis Discount Tire complement my visit to Chipotle Kingston?
You can grab a beverage at Beer World or get vehicle services at Mavis Discount Tire conveniently located next to Chipotle for a combined trip experience.
Are there other dining options near Chipotle Kingston?
Yes, nearby dining options include Burger King, Five Guys, Angel's Latin Restaurant II, and McDonald's.