Anderson's Frozen Custard

4.5
1854 reviews

About

Ice Cream ShopBurger JointDessert ShopSandwich Restaurant
Family-owned and serving Western New York for over 75 years, offering classics like All Natural Roast Beef on Weck, Signature Frozen Custard, Handmade Hard Ice Cream, Kids Meals, Party Food Catering, a "Weck on Wheels" Food Truck, and much more! The Anderson’s family along with the management and team invite you to stop by and taste the tradition!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Anderson's Frozen Custard
2235 Sheridan Drive, Kenmore, NY
14223, United States

Hours

Reviews

4.5
1,854 reviews
5 stars
1,268
4 stars
376
3 stars
127
2 stars
46
1 star
37

What are people saying?

AI-generated from recent customer reviews

Food Quality

The roast beef and frozen custard received high praise, but some customers reported issues with overcooked fries and inconsistent food quality.

Pricing

Many customers felt that the prices were high for the portion sizes and quality of food, with some describing it as overpriced.

Service

Customer service experiences varied; while some praised the friendly and fast service, others reported confusion and mistakes with orders.

Cleanliness

The cleanliness of the establishment was noted positively by some, but others mentioned dirty conditions and a lack of attention to cleanliness.

Nostalgia

Many customers expressed fond memories of the location, highlighting its iconic status and nostalgic value.
  • BC
    Bonnie Ciesla
    2 days ago
    4.0
    Always great!
  • DS
    Dutch Shepherd
    Nov 6, 2025
    5.0
    Beef on Weck and pumpkin ice cream are excellent. Beef on Weck could be larger for the price but I know Beef prices are high right now.
  • SW
    Susan Wojcik
    Oct 24, 2025
    5.0
    Always 5 stars. Best roast beef and frozen custard!!
  • SE
    Steve Ekstrom
    Oct 13, 2025
    5.0
    Best roast beef on kimmelwick with horseradish ANYWHERE. We always eat at least one of these every time we pass through western New York.
  • RC
    Rob Catalano
    Oct 12, 2025
    4.0
    The roast beef and homemade ice cream were good as usual but the fries and onion rings were over cooked in old oil. The employees seemed confused by simple questions and couldn't find a lid for my ice cream to go without me telling them where to look which makes little sense because I'm not the one who works there. The prices are very high, $10.49 for a 3 oz roast beef sandwich, $6 for two scoops of hard ice cream(no toppings). Crazy.

Frequently Asked Questions About Anderson's Frozen Custard

What are the regular dine-in hours for Anderson's Frozen Custard?

Anderson's Frozen Custard is open for dine-in daily from 11:00 AM to 10:00 PM.

Can I order delivery from Anderson's Frozen Custard and during what hours?

Yes, delivery is available every day from 11:00 AM to 9:30 PM through their online ordering system.