Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported issues with cold, burnt, or improperly prepared food, leading to dissatisfaction.
Service Issues
Numerous reviews highlighted rude and unprofessional behavior from staff, along with frequent order mistakes.
Atmosphere
The restaurant's atmosphere was described as unclean and disorganized, with some customers feeling uncomfortable due to staff behavior.
Positive Experiences
Despite the negative feedback, some customers praised the food quality and service, noting specific positive interactions.
JE
jae Elizabeth
5 days ago
1.0
i placed a doordash pickup order , it said it was ready for pickup so i went to pick it up & nobody would come to the window & the doors were all locked. a worker walked past the window rolled his eyes & waved his hand for me to leave then walked away. then all the workers came out to their cars to leave & the male worker quite literally had a doordash bag in his hand but said that they never got it & hes not in charge. my order was already paid for & i never got my food.
TB
Taisha Beckford
Jan 29, 2026
5.0
Food great service not so much. They didn't give me half of my oder. Atmosphere good.
GJ
gregory jackson
Jan 18, 2026
5.0
The best spicy chicken sandwich I've ever had and the service was great
GC
Gracie Cheney
Nov 25, 2025
2.0
One of the workers was yelling about not being on crack and complaining about child support. I felt very uncomfortable. I then said thank you when I finally got my order, and was ignored with a side of eye roll. Food was good though.
KJ
Kamden Johnson
Nov 1, 2025
1.0
Horrible, food was cold, burnt. Still put ice in the drinks I guess that's 1 plus?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-thru hours for Wendy's in Johnstown, NY?
Wendy's drive-thru is open from 7:00 AM to midnight Monday through Wednesday and Sunday, and from 7:00 AM to 1:00 AM Thursday through Saturday.
Does this Wendy's location offer delivery and takeout?
Yes, this Wendy's offers both delivery and takeout services. You can order through the Wendy's app or their website.
Is breakfast served at the Wendy's in Johnstown, NY?
Yes, breakfast is served at this Wendy's. You can order breakfast combos, sandwiches, coffee, and sides via their app or website.
What payment options are accepted at Wendy's Johnstown location?
They accept American Express, Cash, Discover, MasterCard, and Visa for payment.
How can I provide feedback or contact Wendy's Johnstown location?
You can provide feedback through the Wendy's Customer Satisfaction Survey or contact them directly at (518) 762-2245. The Customer Care team is reachable via live chat or phone at 888-624-8140.
Where is Wendy's located in Johnstown, NY?
Wendy's is located at 140 North Comrie Avenue, Johnstown, NY 12095, USA.
Are there other fast food or dining options near Wendy's Johnstown?
Yes, a KFC chicken restaurant is nearby. Customers can choose between Wendy's and KFC for quick dining options in the area.
What amenities are near Wendy's that could be useful for customers?
Nearby amenities include First Niagara Bank and NBT Bank, which could be convenient for customers handling errands before or after visiting Wendy's.
Where can customers refuel their vehicles near Wendy's in Johnstown?
Customers can find gas stations nearby including Sunoco Gas Station and Stewart's Shops, making it easy to refuel before or after their visit to Wendy's.
Which other businesses near Wendy's Johnstown could be helpful for automotive needs?
Nearby automotive services include O'Reilly Auto Parts, Brown's Ford of Johnstown (car dealer and repair), AutoZone, and Warren Tire, convenient for customers needing automotive parts or services.
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