Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported receiving cold or poorly prepared food, including burgers and fries.
Service Issues
Numerous reviews highlighted rude or unprofessional behavior from staff, particularly during late hours.
Order Accuracy
A significant number of customers experienced incorrect orders, missing items, or items not prepared as requested.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty dining areas and food preparation practices.
Positive Experiences
Some customers praised specific staff members for excellent service and noted good food quality on occasion.
JJ
Jeremy Johnson
Nov 1, 2025
1.0
Just ordered 50 dollars in food and everything was cold
KJ
Kamden Johnson
Nov 1, 2025
1.0
Horrible, food was cold, burnt. Still put ice in the drinks I guess that's 1 plus?
JJ
Justin Wood (JayJay)
Oct 31, 2025
5.0
love it
CB
Chelsea Blick
Oct 27, 2025
2.0
Ill only eat thier breakfast but here lately thier breakfast sandwiches have been the worse. My cheese will end up everywhere, even on the top of the top bun. I have to wipe it down with a napkin before I can touch it. I am DONE, its starting to feel like its out of spite now at this point.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Johnstown, NY?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Johnstown, NY into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (518) 762-2245.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Johnstown Wendy’s serve breakfast?
Yes, this Wendy’s location in Johnstown, NY serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours for Wendy's in Johnstown, NY?
Wendy's drive-thru is open from 7:00 AM to midnight Monday through Wednesday and Sunday, and from 7:00 AM to 1:00 AM Thursday through Saturday.
Does this Wendy's location offer delivery and takeout?
Yes, this Wendy's offers both delivery and takeout services. You can order through the Wendy's app or their website.
Is breakfast served at the Wendy's in Johnstown, NY?
Yes, breakfast is served at this Wendy's. You can order breakfast combos, sandwiches, coffee, and sides via their app or website.
What payment options are accepted at Wendy's Johnstown location?
They accept American Express, Cash, Discover, MasterCard, and Visa for payment.
How can I provide feedback or contact Wendy's Johnstown location?
You can provide feedback through the Wendy's Customer Satisfaction Survey or contact them directly at (518) 762-2245. The Customer Care team is reachable via live chat or phone at 888-624-8140.
Where is Wendy's located in Johnstown, NY?
Wendy's is located at 140 North Comrie Avenue, Johnstown, NY 12095, USA.
Are there other fast food or dining options near Wendy's Johnstown?
Yes, a KFC chicken restaurant is nearby. Customers can choose between Wendy's and KFC for quick dining options in the area.
What amenities are near Wendy's that could be useful for customers?
Nearby amenities include First Niagara Bank and NBT Bank, which could be convenient for customers handling errands before or after visiting Wendy's.
Where can customers refuel their vehicles near Wendy's in Johnstown?
Customers can find gas stations nearby including Sunoco Gas Station and Stewart's Shops, making it easy to refuel before or after their visit to Wendy's.
Which other businesses near Wendy's Johnstown could be helpful for automotive needs?
Nearby automotive services include O'Reilly Auto Parts, Brown's Ford of Johnstown (car dealer and repair), AutoZone, and Warren Tire, convenient for customers needing automotive parts or services.