Taco Bell

3.7
918 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 207 N Comrie Ave in Johnstown. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
207 N Comrie Ave, Johnstown, NY
12095, United States

Hours

Reviews

3.7
918 reviews
5 stars
369
4 stars
233
3 stars
149
2 stars
51
1 star
116

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and unprofessional behavior from staff, with many experiences highlighting poor customer service and attitude.

Order Accuracy

Numerous reviews mentioned issues with incorrect orders, missing items, and food being served cold or improperly prepared.

Wait Times

Many customers expressed frustration with long wait times in both the drive-thru and inside the restaurant, often exceeding acceptable limits for fast food.

Food Quality

While some customers enjoyed the food, there were consistent complaints about cold, poorly prepared, or unsatisfactory meals.

Management Issues

Several reviews pointed to poor management practices, including lack of staff training and inadequate handling of customer complaints.
  • SQ
    Shelton Quick
    2 days ago
    5.0
    Amazing!! Food delicious.. no wait, great customer service.. i know it's fast food but they "lock in" every time wit my order, on gang đź’Ż
  • MM
    Michala May
    Nov 1, 2025
    1.0
    C’mon.
  • VR
    vydazia rogers
    Oct 23, 2025
    1.0
    overnight manager was so rude!!! food was so cold! we asked for it to be cooked to order. she said okay we got it, it was so cold. she told us it was fresh & if we wanted some more we had to pull back around. we tried to go in the lobby , she hurried up and ran & locked the door & said we had to pull around. we pulled around, we told her please make sure it’s fresh, she said it is fresh! with an attitude & answered the mic & said “wassup” then tried to make us pay again for the fries. & didn’t give us a refund. i would NOT recommend.
  • JR
    Josh Rarick
    Oct 4, 2025
    5.0
    For a taco bell this place is great. The service was quite good. They had a line of 5 cars and it took a bit to get my food. They gave out multiple free taco coupons as an apology. Service done right, and I mean who the hell would get that mad over waiting 10 mins for your food, but what a above and beyond gesture. I also like that the staff is older people, not knocking teens but you can tell the difference in food preparation as well as general customer service.
  • HC
    Heidi Canfield
    Sep 27, 2025
    1.0
    This evenings visit was very unpleasant! The young lady gave us an attitude from the jump didn’t want to be there doing her job obviously was annoyed . Second complaint the food was a mess just threw in the bag and was all over the bag, Third we pulled away and checked the bag to realize we don’t get our sauce so we went back around and complained about the mess in our bag and that we don’t get any sauce she had a very bad attitude and said well do you just want sauce ! My husband had replied yes and she she grabbed a handful of sauce plopped it into my husband hand and said here’s your sauce have a good night with the worst attitude ever and I have it all on film . Being your in a customer service position maybe some customer service training should be reiterated!

Frequently Asked Questions About Taco Bell

What are the drive-through hours at Taco Bell in Johnstown?

The drive-through is open from 9:00 AM to 1:00 AM Monday through Thursday and Sunday, and until 2:00 AM on Friday and Saturday.

Where is Taco Bell located in Johnstown, NY?

Taco Bell is located at 207 N Comrie Ave, Johnstown, NY 12095, US.