Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported cold, stale, or poorly prepared food, including hard fries and incorrect orders.
Service Speed
Many reviews highlighted slow service, particularly in the drive-thru, with long wait times reported consistently.
Cleanliness
Numerous customers noted unsanitary conditions, including dirty dining areas and restrooms.
Staff Attitude
Feedback indicated a mix of friendly and rude staff interactions, with some customers experiencing unprofessional behavior.
Order Accuracy
A significant number of reviews mentioned incorrect orders and missing items, leading to customer dissatisfaction.
BL
Brennon Lewis
Nov 13, 2025
1.0
If you wanna wait 40 mins in line for 2 burgers and some nuggets when there is no line in the drive thru come here! After your wait you’ll get served old food that the buns hard and looks like it was put together by a blind person. Probably worse. Place is a joke
CB
Chelsea Blick
Nov 5, 2025
1.0
I doordash, everytime I come here to pick up an order, its never close to ready. They're slow paced 90% of the time with no sense of urgency. Sometimes they havnt even started preparing it because they dont catch the notification. It's poor attention to detail honestly. I dread picking up from this one the most. If youre a doordash driver, DO NOT ACCEPT FROM THIS MCDONALDS
JC
Joshua Cruz
Nov 2, 2025
1.0
Super slow staff, Third order in a row that was wrong. I hate that this is the only local McDonalds.
AR
Alexis Rebecca
Nov 1, 2025
1.0
Orders take forever and are still always wrong and cold by time they come out. This place used to be so much better
MM
Marlana Mccloskey
Oct 31, 2025
1.0
No idea what’s going on with Johnstown McDonald’s but waiting in line for 40 minutes is not fast food