McDonald's

3.3
1082 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
220 North Comrie Ave, Johnstown, NY
12095, United States

Hours

Reviews

3.3
1,082 reviews
5 stars
355
4 stars
214
3 stars
168
2 stars
91
1 star
254

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently reported cold, stale, or poorly prepared food, including hard fries and incorrect orders.

Service Speed

Many reviews highlighted slow service, particularly in the drive-thru, with long wait times reported consistently.

Cleanliness

Numerous customers noted unsanitary conditions, including dirty dining areas and restrooms.

Staff Attitude

Feedback indicated a mix of friendly and rude staff interactions, with some customers experiencing unprofessional behavior.

Order Accuracy

A significant number of reviews mentioned incorrect orders and missing items, leading to customer dissatisfaction.
  • BL
    Brennon Lewis
    Nov 13, 2025
    1.0
    If you wanna wait 40 mins in line for 2 burgers and some nuggets when there is no line in the drive thru come here! After your wait you’ll get served old food that the buns hard and looks like it was put together by a blind person. Probably worse. Place is a joke
  • CB
    Chelsea Blick
    Nov 5, 2025
    1.0
    I doordash, everytime I come here to pick up an order, its never close to ready. They're slow paced 90% of the time with no sense of urgency. Sometimes they havnt even started preparing it because they dont catch the notification. It's poor attention to detail honestly. I dread picking up from this one the most. If youre a doordash driver, DO NOT ACCEPT FROM THIS MCDONALDS
  • JC
    Joshua Cruz
    Nov 2, 2025
    1.0
    Super slow staff, Third order in a row that was wrong. I hate that this is the only local McDonalds.
  • AR
    Alexis Rebecca
    Nov 1, 2025
    1.0
    Orders take forever and are still always wrong and cold by time they come out. This place used to be so much better
  • MM
    Marlana Mccloskey
    Oct 31, 2025
    1.0
    No idea what’s going on with Johnstown McDonald’s but waiting in line for 40 minutes is not fast food

Frequently Asked Questions About McDonald's

What are the regular dine-in hours at McDonald's on North Comrie Ave in Johnstown, NY?

The dine-in hours are from 5:00 AM to 10:00 PM every day of the week.

Does this McDonald's offer delivery services?

Yes, McDonald's offers delivery with hours from 4:30 AM to midnight Sunday through Wednesday and until 1:00 AM Thursday through Saturday.