Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported extremely long wait times, often exceeding 20-40 minutes, both in the drive-thru and inside the restaurant.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and poorly prepared food, leading to customer dissatisfaction.
Staff Behavior
Several customers noted unprofessional behavior from staff, including rudeness and lack of urgency, which contributed to a negative dining experience.
Food Quality
There were numerous complaints about cold, stale, or poorly prepared food, with some customers expressing concern over food safety.
Cleanliness
The restaurant was often described as dirty, with unclean tables and unsanitary conditions reported by multiple customers.
AC
Austin C
Feb 22, 2026
1.0
This mcdonald's either needs to retrain employees or more or better management. After ordering food, it shouldn't take 38 minutes from their to pay and get a happy meal in drive thru with only 3 cars ahead of you.
TB
Tammy Baird
Feb 22, 2026
1.0
Sunday morning and the cars are wrapped so we came in. There are 15 customers in line before us. We order our food at the kiosk and didn’t get a receipt. Took 21 minutes to get the first persons food. 25 minutes and still waiting on our food.
MM
Michala May
Feb 8, 2026
1.0
Consistently an issues. Always incredibly sloppy.
MT
Michael Tuttle
Jan 31, 2026
1.0
The wait time is insane. I’ve been in line in the drive through several times and the average amount of time for the food has been 20 minutes.
MD
Michele Dygert
Jan 3, 2026
2.0
Absolutely horrible service. Not busy at 642 pm yet we waited 20 minutes. They forgot the happy meal which was the first item ordered. Took anther 6 minutes. Can’t figure what they were doing